Director of Tennis (12507, Grade 24)

Salary: $63,891.00 - $113,151.00 Annually
Location : Bethesda, MD
Job Type: Career
Job Number: R03592
Department: MC Parks
Division: Enterprise Division
Opening Date: 02/11/2025
Closing Date: Continuous

Description

The Maryland-National Capital Park and Planning Commission (M-NCPPC), Enterprise Division, is seeking a Director of Tennis (Recreation/Park Facility Manager II) to oversee the racquet operations of the Pauline Betz Addie (Cabin John) Tennis and Wheaton Indoor Tennis Centers. This position will supervise staff, facility and equipment maintenance, administration, facility budget, marketing, and customer service.

This position requires regular exercise of independent judgment and performance of duties within policy guidelines. It also involves the development of successful business strategies and methodologies to achieve optimum facility operations.

Weekends and Evenings are required for this position.
Examples of Important Duties

Manages the overall day-to-day operations for Pauline Betz Addie Tennis Center and Wheaton Indoor Tennis facility. Helps develop and implement long-term goals and operational procedures (e.g., hours, rules, safety, etc.) at both tennis facilities.

Supervises designated staff, including two career (Recreation/Park Facility Manager I's) and seasonal front office staff. Ensures the career program managers oversee and manage tennis instructors (seasonal staff). Recruits, selects, trains, and evaluates staff. Plans, schedules, and assigns work. Conducts performance appraisals. Ensures staff receives various trainings.

Manages and coordinates the facilities' operating budgets, which include revenue-producing facilities and programs. Works with managers on project planning and facility improvements. Prepares financial reports and assists with fee recommendations. Responsible for regularly monitoring revenues and expenditures within the approved budget and reporting them to the Enterprise Regional Operations Manager.

Oversees the year-round programming and special events with the two career managers' assistance at both tennis facilities. Responsible for the overall facility schedules, including seasonal court time lottery process, spot time, group lesson time, special events, etc.

Manages facility records and reports in accordance with Commission policies and procedures*. Prepares and maintains various administrative records of the facilities, such as revenue and expenses, inventory of supplies and equipment, time cards, rentals, facility maintenance, and attendance.

Attends professional seminars to identify new programs, methods, and equipment that might be useful for the facility. Conducts research to identify trends or seek information that would be useful to develop programs. Develops marketing strategies with marketing staff.

Assists Marketing Department staff in marketing facilities. Ensures staff checks programs offered in the Parks and Recreation Guide are accurately entered into the system.

Oversees the maintenance and repairs of the facilities and grounds and ensures they are promptly addressed with minimal disruption to facility programs or schedules. Oversees the custodial contracts to ensure work is performed according to the scope of work for both facilities.

Manages the facilities' customer service activities. Sets a positive example for employees by ensuring customers are treated in a prompt, professional, and respectful manner.

Minimum Qualifications

Bachelor's Degree in Parks and Recreation, Facility Management, Recreation Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field.

Two (2) years of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (e.g., arts, performing arts, equestrian, tennis, aquatics, gymnastics, ice rinks); including one (1) year as a facility manager, program coordinator or supervisor.

An equivalent combination of education and experience may be substituted, which together total six (6) years.

Valid driver's license in accordance with both State and Commission rules and regulations. Driver's license must be unencumbered by restrictions, revocations, suspensions or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of the position.

Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (e.g., county pool operator, childcare license) as appropriate; (b) First Aid, CPR, automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (e.g., Lifeguard Instruction, Fundamentals of Gymnastics).

Pass Commission medical exam.

IMPORTANT SKILLS AND CHARACTERISTICS:

• Ability to effectively communicate and lead a team of people.
• Ability to synthesize data and transform it into coherent, strategic workplans.
• Demonstrate ability to manage complex problems.
• Strong interpersonal skills. ? Strong project management skills.
• Superb written, verbal, organizational and interpersonal skills.

Supplemental Information

Class Specification: Recreation/Park Facility Manager II - 1858

May be subject to medical, drug and alcohol testing.

WORKING CONDITIONS:
Works inside and outside an assigned facility which may operate seven days per week. Works extended hours, evenings, weekends, and holidays. On-call to respond to emergency situations as required. Incumbents in this class must frequently remain in a stationary position, operate vehicles, communicate, and exchange information with internal staff and the public, be able to see for short and long distances, and occasionally lift equipment and other items weighting up to 49 pounds and ascend and descend ladders and stairs.

DIVERSITY STATEMENT: Montgomery County Department of Parks believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. Montgomery County Parks does not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, political affiliation, or ideology or status as a Veteran.

Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1)M-NCPPC will make all efforts to reasonably accommodate you.
Please Note: The salary range listed above represents the earning potential for this position. Salary is commensurate with experience.
Very competitive and flexible benefits programs available!

Get to know Montgomery Parks and the opportunities available:
https://www.montgomeryparks.org/about/divisions/
THE MARYLAND-NATIONAL CAPITAL PARK AND PLANNING COMMISSION

2025 BENEFIT SUMMARY FOR MERIT SYSTEM EMPLOYEES

The following benefit summary is provided for informational purposes only and is not, nor should be construed as an employment agreement with the M-NCPPC, implied or actual. It is not all-inclusive and is subject to change. Benefits listed are extended to all Merit System employees of the Maryland-National Capital Park and Planning Commission (M-NCPPC). All plans are optional except the Defined Benefit and Long-Term Disability plans.

Eligibility
You have 45 days from your hire date to elect your benefits. Your coverage begins on the first of the month following receipt of your enrollment forms and required documentation.

Retirement Programs

• Defined Benefit Plan (Mandatory Participation) - Plan E excludes FOP members.

PlanEmployee ContributionPlan C9.5%* of base salary (FOP members only)Plan E4% of base salary up to maximum Social Security Wage Base (SSWB) and 8% in excess of SSWB.

• Deferred Compensation ICMA-RC 457 plan (Optional)
• Traditional and Roth IRAs (Optional)

Health Insurance Plans (FOP Members Pay 23% for Medical, Prescription and Dental and same as all other employees for Vision.) All other employees pay percentage below.

• Medical
  • Kaiser Permanente Health Maintenance Organization (HMO) with Prescription Plan - (15%)
  • UnitedHealthcare Select Exclusive Provider Organization Health Plan (EPO) - (20%)
  • UnitedHealthcare Choice Plus Point of Service (POS) - (20%)
• Prescription - CVS Caremark - (15%)
• Dental - Delta Dental PPO and DeltaCare USA HMO - (20%)
• Vision - EyeMed - (80% of Low Option plan paid by Commission. Any balance paid by employee.)
  • Low, moderate, and high options are available. Frequency of covered services differs.

Flexible Spending Accounts (Employee Pays 100%)

• Medical Account - Maximum annual contribution: $3,200
• Dependent Care Account - Maximum annual contribution: $5,000

Long-Term Disability Insurance (Mandatory Participation)

• Employee Pays 20%: Commission Pays 80% (FOP Members Pay 100%)
• Benefits paid at 66 2/3% of base salary, maximum of $6,000/month

Supplemental Long-Term Disability Insurance (Employee Pays 100%)

• Benefits paid at 66 2/3% of base salary that exceeds $108,000; capped at $216,000

Basic Life and AD&D Insurance (Employee Pays 20%: Commission Pays 80%)

• Two (2) times base salary; maximum benefit is $200,000 for each
• Automatic coverage with opt-out provision

Supplemental and Spouse/Dependent Life Insurance (Employee Pays 100%)

• Supplemental - 1,2,3,4, or 5 times base salary; maximum benefit is $750,000
• Spouse/Dependent Combination - $10,000/$5,000, $20,000/$10,000, or $30,000/$15,000

Sick Leave Bank (Contribution and Benefit hours prorated for part-time employees)

• Employees have 60 days from date of hire to enroll.
• Employee contributes 8 leave hours each year
• Annually covers up to 688 hours for own serious medical condition, and 480 hours for parental responsibilities (birthadoption or foster care), and 80-160 hours for serious medical condition of an immediate family member

Leave Programs

• Annual: 15 days per year
• Personal: 3 days per year (12-month waiting period)
• Sick: 15 days per year
• Holidays: 11 days per year

Other Benefits

• Credit Union
• Employee Assistance Plan
• Legal Services Plan
• Tuition Assistance Program
• Wellness Program
• Work-Life Program

For a more detailed description of benefits, please contact the Commission's Health and Benefits Office at or 301-454-1694.
01

Please describe your work experience in managing all aspects of recreational facilities (emphasizing any experience with Racquet Sports).
Required Question