HR Supervisor - Benefits & Leave

Salary: $91,476.71 - $109,815.98 Annually
Location : Human Resources - City of Colorado Springs, CO
Job Type: Classified - Full Time
Job Number: 17047
Division: Human Resources
Department: Employment Services
Opening Date: 02/11/2025
Closing Date: 2/18/2025 4:00 PM Mountain
FLSA: Exempt

Description / Position Overview
HR Supervisor - Benefits & Leave

The City of Colorado Springs' Human Resources team is seeking an experienced and knowledgeable HR Supervisor - Benefits & Leave to lead the administration of employee and retiree benefits and leave programs. This position ensures compliance with federal, state, and local regulations, drives efficiency in benefits operations, and delivers exceptional service to employees. As a hands-on leader, you will manage daily operations in a dynamic environment, act as a subject matter expert, and oversee strategic initiatives to enhance the employee benefits experience.
This Job Includes:

• Supervision & Leadership: Provide guidance, mentorship, and performance management to the Benefits & Leave team, ensuring effective service delivery and professional development.
• Benefits & Leave Administration: Oversee the day-to-day management of employee benefits programs, including health, dental, vision, life insurance, disability, and wellness initiatives, as well as leave programs such as FMLA, ADA, PWFA, and military leave.
• Compliance & Policy Implementation: Ensure adherence to federal, state, and local laws, including HIPAA, COBRA, FMLA, ADAAA, and PWFA. Collaborate with legal, payroll, and finance teams to interpret and implement policies.
• Employee Communication & Engagement: Develop and implement clear and engaging communication strategies for benefit offerings, open enrollment, and wellness initiatives. Provide training and resources for employees and HR staff.
• Vendor & Program Management: Oversee relationships with benefit providers, assist with vendor selection and contract negotiations, and ensure high-quality, cost-effective service delivery.
• Process Improvement & Strategic Planning: Identify opportunities to enhance benefits administration, streamline processes, and improve the overall employee experience.
• Financial Oversight: Assist in managing benefits funding, payments to vendors, budget planning, and cost analysis to support the City's self-funded plans.
• HRIS & Data Management: Maintain and optimize benefits data within HR systems (e.g., PeopleSoft, NeoGov), ensuring accuracy, compliance, and efficient reporting.
• Employee Support & Issue Resolution: Provide oversight and guidance in responding to employee inquiries, assisting with benefits enrollment, resolving claims issues, and supporting leave administration processes.
• Project Management: Lead benefits-related projects, including system implementations, RFP processes, and policy updates, ensuring seamless execution and adherence to best practices.
• Collaboration & Partnership: Work closely with HR leadership, risk management, legal, payroll, safety, and IT teams to ensure alignment in benefits and leave administration.
• Audits & Reporting: Conduct audits on benefit elections, leave utilization, and compliance requirements. Prepare reports and analytics to inform decision-making.

Learn more about this job by reviewing the class specification on the

Relevant Knowledge, Skills, and Abilities:

• Advanced knowledge of employee benefits administration, including health and wellness programs, retirement plans, and leave management.
• Familiarity with relevant laws and regulations (COBRA, HIPAA, FMLA, ADAAA, HFWA, CAA, MHPEA, PWFA and ACA).
• Experience with HRIS platforms, benefits databases, and reporting tools.
• Excellent written and verbal communication skills for composing materials and engaging employees.
• Ability to manage multiple priorities in a fast-paced environment while ensuring accuracy and compliance.
• Analytical and problem-solving skills to interpret data and develop strategic recommendations.
• Experience with process improvement, change management, and technology utilization in benefits administration.
• Ability to exercise judgment, make sound decisions quickly, and maintain confidentiality.

Minimum Qualifications

• Education: Bachelor's degree from an accredited college or university in public administration, business administration, or a related field
• Experience: Three years of full-time professional experience in benefits administration, human resources, or related field, including two years of supervisory or leadership experience

Substitutions: We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education. We encourage all to apply!

Preferred Qualifications

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

• Possess a professional HR certification (CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP)
• Experience in public sector HR
• Experience with HRIS systems (such as PeopleSoft, NEOGOV)

Additional Information
Please contact Jeffrey Plunkett at for any questions about this position.
Equal Opportunity Employer

The City of Colorado Springs is committed to a culture that values our employees' unique individual qualities and fosters an inclusive environment where people want to be.
The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

Apply to Join Our Team

• Please visit the and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).

• Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.

• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant's age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the

• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position's closing date and time listed in the job posting. HR will review the last application you submit for a position.

The City's job classifications, including physical demands and descriptions, can be found on the

You can view the status of your application on the

To be notified of future career opportunities sign up for job alerts on the page.
Working for the City of Colorado Springs is Rewarding!

Please visit the City of Colorado Springs' for additional benefits information.

The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.
01

What is the highest level of education you have completed?

• Less than high school
• High School diploma or GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree or above

02

How many years of relevant experience do you possess?

• Less than one year
• One or more years
• Two or more years
• Three or more years
• Four or more years
• Five or more years
• Six or more years
• Seven or more years
• Eight or more years
• Nine or more years
• Ten or more years

03

Please explain your experience in detail, including your role and where you gained the experience. If no, please enter N/A.
04

How many years of supervisory or leadership experience do you possess?

• Less than two years
• Two or more years

05

Please explain, in written detail, your experience, including your role and where you gained the experience. If no, please write N/A.
06

Do you possess a professional HR certification (CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP)?

• Yes
• No

07

If yes, please list the certification(s) you possess. If no, please write N/A.
08

Do you have experience in public sector human resources?

• Yes
• No

09

If yes, please explain, in written detail, your experience including your role and where you gained your experience. If no, please write N/A.
10

Do you have administrator-level experience with HRIS systems (such as PeopleSoft, NEOGOV, etc)?

• Yes
• No

11

If yes, please list the programs you have experience with. If no, please write N/A.
12

Please describe your leadership style.
Required Question