Registered Clinical Counsellor

MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the swxw7mesh, sellwitulh, xmkym, qiqyt, scwan msteyx, kikm, qicy, q'a:n'n, SEMYOME, and Matsqui nations where we are privileged to carry out our mission.

WHY YOU SHOULD WORK WITH US:

MOSAIC is one of Canada's largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. For the past 45 years, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer, we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 List of Best Workplaces Managed by Women, and the 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country's largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

MOSAIC is partnered with the Burnaby Division of Family Practice, the Burnaby Primary Care Network, and Fraser Health to operate a Patient Medical Home Priority Population Clinic in the Burnaby Edmonds area. The clinic will support four priority populations: newcomers, new mothers and babies, homeless or under-housed individuals, as well as individuals with complex mental health. The clinic is multi-disciplinary with family doctors, nurse practitioners, administrative staff, and Allied Health practitioners.

JOIN OUR TEAM!

We are looking for an experienced and empathetic Registered Clinical Counsellor who in collaboration with the Clinic team, will provide exceptional care and service to the community! Not sure if you meet 100% of the qualifications? We encourage you to apply anyway!

POSITION SUMMARY:

Reporting to the Clinic Director, the Registered Clinical Counsellor (RCC) is responsible for providing consultation, assessment, and case management services. Utilizing a team-based care model the Clinical Counsellor works closely with Family Physicians, Nurse Practitioners, Registered Nurses, and other allied health professionals to provide patient care to individuals and families affected by mental health disorders and/or substance use. The position requires collaboration with an interdisciplinary shared care team to develop shared care plans and provide comprehensive case consultation and follow-up support. In accordance with the mission, vision, values, and strategic directions of MOSAIC, client/patient safety is a priority, and a responsibility shared by everyone within the organization, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

KEY DUTIES AND RESPONSIBILITIES:

• Maintain and handle confidential information appropriately, maintaining a working knowledge of best practices with applicable Acts.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Conducts assessments, identifying client needs and available services and contributes to the shared care plan with the patient's input.
• Refers patients to appropriate community services and/or rehabilitative programs; through methods such as researching available services, liaising with the service and program providers and providing advice and consultation to colleagues in order to ensure patients receive appropriate and timely service delivery and continuity of care.
• Carries out treatment plans and interventions, provision of support and crisis intervention, including facilitation of hospitalization where necessary. Follows up, monitors, and evaluates treatment outcomes.
• Provides a culturally safe and trauma-informed perspective in consultation with team members to enable patients to access the services they need.
• Communicates and consults with the care team regarding client care and progress.
• Provides referral to appropriate agencies and collaborative information sharing for continuance of care.
• May deliver mental health and mental well-being education sessions to clients and their families in groups or one-on-one.
• Identifies gaps and problems with service and recommends solutions to assist in the development and maintenance of a coordinated mental health care system within the community.
• Uses evidence-based resources, reference guides, in-services and workshops, to keep knowledge, procedures, and current certification.
• Participates in continuous quality improvement and program evaluation activities, education sessions, team conferences, meetings and committees.
• Provides education and information sessions regarding mental health and mental wellness to the care team, and MOSAIC staff in general.
• Maintains written reports and statistics and prepares written reports and clinical documentation according to established policies and procedures.

QUALIFICATIONS:

• Master's Degree in Counselling Psychology, Social Work, or related field; and current registration in BC Association of Clinical Counsellors
• Two (2) years of recent related experience as a clinical counsellor and demonstrated experience working within an interdisciplinary team environment, or an equivalent combination of education, training and experience;
• Valid and Satisfactory Criminal Record Check Required - Vulnerable Sector Check
• Comprehensive clinical counselling and therapy skills including in crisis counselling
• Demonstrated ability to make effective referrals, reflecting in-depth knowledge of mental health resources and strong collaborative skills in working with mental health and social agency personnel
• Demonstrated ability to work independently and collaboratively as a member of a multi-disciplinary team and to understand the frameworks of other disciplines.
• Demonstrated ability to communicate effectively both verbally and in writing with clients, families, staff members, and community agency personnel.
• Demonstrated ability to educate and provide consultation to clients, families and healthcare professionals regarding psychosis and group and family therapy
• Ability to utilize and interpret client assessment tools
• Demonstrated ability to develop, coordinate and deliver psychoeducation and therapy groups, in-services and presentations
• Ability to work collaboratively and co-operatively with other care providers to facilitate and enhance interdisciplinary, inter-departmental, and interagency communication
• Ability to prepare comprehensive written assessments.
• Ability to communicate effectively in English both verbally and in writing; other languages an asset
• Ability to deal effectively with others including the ability to work in a team and client-focused environment.
• Standard office equipment; knowledge and experience with basic computer programs (EMR, Word, Microsoft Outlook).
• Interpersonal skills
• Able to use and exercise sound judgment
• Conflict resolution skills
• Ability to plan, implement, organize and prioritize work
• Tactful, discrete, diplomatic, patient, flexible
• Able to manage stress and work under pressure

HOURS:

full-time position (37.5 hours per week)

The successful candidate must be able to commute to our Edmonds Clinic location.

COMPENSATION:$44.00 -$55.00 per hour

BENEFITS:

A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week.

DEADLINE: ongoing until filled

IMPORTANT NOTES:

• MOSAIC is an equal-opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply.
• Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
• We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as Right to a Respectful Workplace and Code of Conduct. As of September 18, 2023 MOSAIC's HSS-21 COVID-19 Vaccination Policy is currently suspended. Therefore, until further notice, employees are no longer required to provide a proof of vaccination. However, should circumstances change and MOSAIC deems it necessary to reinstate such Policy in order to ensure a safe workplace, MOSAIC reserves the right to require employees to provide proof of full vaccination against COVID-19 in order to be eligible to continue performing their work duties.