Director of Administrative Systems

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Company: Northwestern Michigan College

Location: Traverse City, MI 49684

Description:

Salary: $102,434.00 Annually
Location : Main Campus - 1701 E Front Street, Traverse City
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 2025-00353
Division: Student Services & Technologies
Department: Information Technology Svcs
Opening Date: 02/11/2025
Closing Date: 3/5/2025 8:00 AM Eastern

We are committed to enhancing and cultivating a diverse, equitable and inclusive environment through actions that foster a sense of belonging and safety for all members of the NMC community.
Summary & Qualifications:
Summary

The position leads and manages the Administrative Systems Team in the Learning Resources and Technologies (LRT) area that provides support and ensures the efficient and effective use of Northwestern Michigan College software data systems, including numerous software systems that comprise the administrative infrastructure at NMC, the core of which is the Ellucian Banner system.

Qualifications

Bachelor's degree (Required)

10+ years of related experience (Required)

Broad understanding of enterprise database systems (Required)

Experience in supporting an Enterprise Resource Planning (ERP)/Student Information System (SIS) (Preferred)

Experience with PL/SQL, Java, and/or Groovy (Preferred)

IT management experience in higher education (Preferred)

Knowledge of higher education principles, practices, and procedures (Preferred)

Master's degree (Preferred)

Working knowledge of and experience in application integration (Preferred)

Working knowledge of business intelligence and/or data warehousing (Preferred)

Essential Responsibilities

  • (Critical) Manages the team that develops, implements, and supports enterprise and departmental administrative applications, including but not limited to, the University's ERP system (Ellucian Banner - Student, Financial Aid, Finance, Human Resources, Banner Document Management Suite, Self Service, Recruiter, Degree Works, Reporting), multiple instances of Oracle, CollegeNet's Series 25 scheduling system, Evisions FormFusion, SilkRoad talent management systems, Blackbaud's Raiser's Edge advancement system, and other onpremise and hosted systems.
  • (Critical) Supervises others in accordance with NMC's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, recognizing employees; addressing performance problems or gaps.
  • (Critical) Collaborates with other Learning Resource and Technologies departments in the management of the overall NMC technology infrastructure and serves as a member of the LRT leadership team.
  • (Critical) Collaborates with College leaders to identify, prioritize and manage strategic and operational projects that involve administrative systems.
  • (Critical) Supervises the implementation, modification, and support of administrative software and new systems, and reviews modifications to administrative systems.
  • (Critical) Prepares and manages the department's budget to ensure department budget planning and business plan development efficiently utilizes the financial resources of the college and promotes innovation in the department. Also, participates in division and institutional planning and budgeting.
  • (Critical) Supports the reporting and business intelligence needs of academic and administrative departments.
  • (Critical) Performs business process analysis to recommend enhancements or modifications to administrative systems.
  • (Critical) Develops IT policies and procedures surrounding administrative systems and their respective data.
  • (Critical) Stays uptodate with new technologies and provides recommendations for future upgrades and/or updates to new technology.
  • (Critical) Promotes the creative use of technology to improve productivity and enhance customer service across the campus.
  • (Critical) Serves as a project manager and may provide direct support for one or more of the systems.
  • (Critical) Promotes processes and policies to continuously improve the level of data integrity and security in administrative applications.

Work Environment
Lifting Activities

Most frequently lifted object: Under 10 lbs. lifted to waist level; carried 1-9 feet (Several times per day)

Heaviest object lifted: 10-19 lbs. lifted to waist level; carried 1-9 feet (Occasionally)

Non-lifting Repetitive Activities

Arm Movement (Several times per day)

Gripping (Several times per day)

Sitting (Continuously)

Standing (Several times per day)

Talking (Continuously)

Typing (Several times per day)

Walking (Several times per day)

Writing (Several times per day)

Other Physical Demands

Extended work hours

Prolonged visual work

Mental Demands

Complex Calculations

Complicated Planning

Exercising Independent Judgment

Intense Concentration

Minimal Guidance or Direction

Performing Multiple Functions/Activities

Persuading Others

Rapid Decision Making

Other Challenges

Heavy work volume

Precise accuracy requirements

Production deadlines

Safeguarding organization assets and property
Exceptional benefits package, including medical, dental, and paid sick leave. Up to four weeks paid vacation within the first year of employment. NMC paid tuition benefits.For more benefit details, visit our
01

Please select the highest degree attained:
  • Less than High School Diploma or GED
  • High School Diploma or GED
  • Some higher education courses, training, or certification
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • PhD, Doctorate

02

Do you have 10 or more years of related experience?
  • No
  • Yes

03

If yes, please explain
04

Do you have a broad understanding of enterprise database systems?
  • No
  • Yes

05

Do you have experience in supporting an Enterprise Resource Planning (ERP)/Student Information System (SIS)?
  • No
  • Yes

06

Do you have experience with PL/SQL, Java, and/or Groovy?
  • No
  • Yes

07

Do you have any IT management experience in higher education?
  • No
  • Yes

08

Do you have knowledge of higher education principles, practices, and procedures?
  • No
  • Yes

09

Do you have working knowledge of and experience in application integration?
  • No
  • Yes

10

Do you have working knowledge of business intelligence and/or data warehousing?
  • No
  • Yes

Required Question

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