Microsoft 365 Solutions Team Manager (IT Manager I)- 61007912
Apply NowCompany: State of South Carolina
Location: Richland, SC 29675
Description:
Salary: $82,406.00 - $85,000.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 170016/61007912
Agency: SCDPH-CO/COS
Opening Date: 02/12/2025
Closing Date: 2/27/2025 11:59 PM Eastern
Class Code:: AM55
Position Number:: 61007912
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Normal Work Schedule (Other):: Monday - Friday (8:30 - 5:00)
Pay Band: Band 7
Hiring Range - Min.: $82,406.00
Hiring Range - Max.: $85,000.00
Opening Date: 02/12/2025
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: If you meet the requirements of the position and would like to be considered, you must submit a state application online. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The quality of the application presented (completeness and accuracy as well as grammar and spelling) will be considered prior to the offer of an interview. A criminal records check will be conducted prior to an offer of employment. Applications will be accepted until 11:59 p.m. on the stated closing date.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Careers at DPH: Work that makes a difference!
Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity
Under limited supervision, direct the activities of information resource professionals in the planning, development, support, maintenance, monitoring, and administration of the agency Microsoft 365 cloud-based solutions in the Power platform and supporting collaborative cloud services. Online services include D365, Sharepoint, M365 Administration, power platform, Azure active directory, collaborative tools, Teams, and applications within the environment to ensure maximum efficiency, uptime, and security. Promote and support collaborative services through customer service and continuous improvement. Adhere to State and agency IT Security polices and standards. This position will focus on the agency OIT needs with an emphasis on Public Health.
Manage staff and contractors in the planning, development, support, maintenance, monitoring, backup and disaster recovery of the computer applications and systems related to the agency Microsoft 365 power platform solutions, collaborative services, and supporting infrastructure. This includes D365, SharePoint, M365 power platform, Teams, Azure collaborative cloud tools and services, collaborative tools, and applications within the environment. Ensure maximum efficiency, optimization, and uptime for these environments.
Ability to establish and maintain working relationships with customers, technical staff, management, and vendors. Partner with CISO and Security Section to ensure appropriate security protocol and polices are implemented and adhered too. Work with OIT Applications staff to support a low code/no code solutions environment and code repository.
Evaluates the business needs of the agency and recommends solutions. Assesses project progress and is held accountable for results. Directs the preparation of project reports for customers. Maintains application listing and service catalog associated with supporting collaborative services.
Coordinates, designs and promotes strategic initiatives to improve the agency's overall operation and core values.
Maintain awareness of infrastructure technology trends and changes. Maintain in-depth knowledge of the agency's products, computer environments, platforms, and technologies. Provides advice and direction to agency on purchases of solutions and software.
Must be self-motivated, team-oriented, work well under limited supervision, and respond to priority tasks as needed following established policies, procedures and guidelines. Candidates must also be able to cultivate productive working relationships with individuals at all organizational levels, fostering a collaborative and inclusive work environment. Must be customer-oriented and respond to priority tasks as needed. Some after-hour and weekend work may be required to ensure maximum system uptime and address technical issues impacting production services.
Minimum and Additional Requirements
State Minimum Requirements: A bachelor's degree in communications, business administration, computer science (information technology), mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology. Relevant experience may be substituted for bachelor's degree on a year-for-year basis.
Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
Agency Additional Requirements: Knowledge of information system analysis, design, testing, debugging, and maintenance techniques. Knowledge of Microsoft O365 Administration and Services including Exchange, Power Bi, SharePoint, collaborative tools, Teams, Azure, active directory, power platform, and licensing.
Ability to establish and maintain working relationships with users, technical staff, management, and vendors. Ability to plan, direct, review the work of technical personnel.
Ability to communicate effectively both orally and in writing. Ability to work independently in establishing priorities.
Some limited after-hour and weekend work may be required; during emergencies, on call 24 hours a day when activated (agency cellular device is authorized to meet this requirement).
Must possess a valid driver's license and a good driving record. Limited travel to agency facilities throughout the Central Office area in Columbia/Richland and on rare occasions to other agency facilities within the geographic area encompassing the State of South Carolina using personal or State vehicle.
Some overnight travel may rarely be required.
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
Preferred Qualifications
Additional Comments
DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
SC DPH is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SC DPH does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.
The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
and
REMOTE WORK: The option to work partially remote or adjusted work hours may be available after six (6) months of employment for approved positions
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed if an applicant has met the qualifications for the position. I have read and acknowledge the above statement.
02
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and acknowledge the above statement.
03
If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10 year driving record. I have read and acknowledge the above statement.
04
How did you hear about this position?
05
Do you have at least a bachelor's degree in communications, business administration, computer science (information technology), mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology.
06
If you do not have a bachelor's degree, do you have relevant experience that may be substituted for bachelor's degree on a year-for-year basis?
07
Do you have supervisory or Team Lead experience?
08
If yes, please indicate size of largest team supervised and number of years.
09
Do you have experience with M365 Power Platform and collaborative solutions?
10
If yes, please list describe.
11
Do you have experience with Power Bi and Data Gateway?
12
Do you have experience with D365 and solutioning?
13
If yes, please briefly describe.
14
Do you have experience with M365 Power Platform and collaborative solutions?
15
Are you a current SCDPH employee or former SCDHEC employee?
Required Question
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 170016/61007912
Agency: SCDPH-CO/COS
Opening Date: 02/12/2025
Closing Date: 2/27/2025 11:59 PM Eastern
Class Code:: AM55
Position Number:: 61007912
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Normal Work Schedule (Other):: Monday - Friday (8:30 - 5:00)
Pay Band: Band 7
Hiring Range - Min.: $82,406.00
Hiring Range - Max.: $85,000.00
Opening Date: 02/12/2025
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: If you meet the requirements of the position and would like to be considered, you must submit a state application online. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The quality of the application presented (completeness and accuracy as well as grammar and spelling) will be considered prior to the offer of an interview. A criminal records check will be conducted prior to an offer of employment. Applications will be accepted until 11:59 p.m. on the stated closing date.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Careers at DPH: Work that makes a difference!
Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity
Under limited supervision, direct the activities of information resource professionals in the planning, development, support, maintenance, monitoring, and administration of the agency Microsoft 365 cloud-based solutions in the Power platform and supporting collaborative cloud services. Online services include D365, Sharepoint, M365 Administration, power platform, Azure active directory, collaborative tools, Teams, and applications within the environment to ensure maximum efficiency, uptime, and security. Promote and support collaborative services through customer service and continuous improvement. Adhere to State and agency IT Security polices and standards. This position will focus on the agency OIT needs with an emphasis on Public Health.
Manage staff and contractors in the planning, development, support, maintenance, monitoring, backup and disaster recovery of the computer applications and systems related to the agency Microsoft 365 power platform solutions, collaborative services, and supporting infrastructure. This includes D365, SharePoint, M365 power platform, Teams, Azure collaborative cloud tools and services, collaborative tools, and applications within the environment. Ensure maximum efficiency, optimization, and uptime for these environments.
Ability to establish and maintain working relationships with customers, technical staff, management, and vendors. Partner with CISO and Security Section to ensure appropriate security protocol and polices are implemented and adhered too. Work with OIT Applications staff to support a low code/no code solutions environment and code repository.
Evaluates the business needs of the agency and recommends solutions. Assesses project progress and is held accountable for results. Directs the preparation of project reports for customers. Maintains application listing and service catalog associated with supporting collaborative services.
Coordinates, designs and promotes strategic initiatives to improve the agency's overall operation and core values.
Maintain awareness of infrastructure technology trends and changes. Maintain in-depth knowledge of the agency's products, computer environments, platforms, and technologies. Provides advice and direction to agency on purchases of solutions and software.
Must be self-motivated, team-oriented, work well under limited supervision, and respond to priority tasks as needed following established policies, procedures and guidelines. Candidates must also be able to cultivate productive working relationships with individuals at all organizational levels, fostering a collaborative and inclusive work environment. Must be customer-oriented and respond to priority tasks as needed. Some after-hour and weekend work may be required to ensure maximum system uptime and address technical issues impacting production services.
Minimum and Additional Requirements
State Minimum Requirements: A bachelor's degree in communications, business administration, computer science (information technology), mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology. Relevant experience may be substituted for bachelor's degree on a year-for-year basis.
Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
Agency Additional Requirements: Knowledge of information system analysis, design, testing, debugging, and maintenance techniques. Knowledge of Microsoft O365 Administration and Services including Exchange, Power Bi, SharePoint, collaborative tools, Teams, Azure, active directory, power platform, and licensing.
Ability to establish and maintain working relationships with users, technical staff, management, and vendors. Ability to plan, direct, review the work of technical personnel.
Ability to communicate effectively both orally and in writing. Ability to work independently in establishing priorities.
Some limited after-hour and weekend work may be required; during emergencies, on call 24 hours a day when activated (agency cellular device is authorized to meet this requirement).
Must possess a valid driver's license and a good driving record. Limited travel to agency facilities throughout the Central Office area in Columbia/Richland and on rare occasions to other agency facilities within the geographic area encompassing the State of South Carolina using personal or State vehicle.
Some overnight travel may rarely be required.
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
Preferred Qualifications
Additional Comments
DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
SC DPH is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SC DPH does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.
The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
and
REMOTE WORK: The option to work partially remote or adjusted work hours may be available after six (6) months of employment for approved positions
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed if an applicant has met the qualifications for the position. I have read and acknowledge the above statement.
- Yes
- No
02
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and acknowledge the above statement.
- Yes
- No
03
If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10 year driving record. I have read and acknowledge the above statement.
- Yes
- No
04
How did you hear about this position?
- State NeoGov website (jobs.sc.gov)
- LinkedIn, Twitter, Facebook
- Employee Referral/Agency Recruiter
- College Job Board
- External Job Board (SC Works, Indeed, Association)
- Other
05
Do you have at least a bachelor's degree in communications, business administration, computer science (information technology), mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology.
- Yes
- No
06
If you do not have a bachelor's degree, do you have relevant experience that may be substituted for bachelor's degree on a year-for-year basis?
- Yes
- No
07
Do you have supervisory or Team Lead experience?
- Yes
- No
08
If yes, please indicate size of largest team supervised and number of years.
09
Do you have experience with M365 Power Platform and collaborative solutions?
- Yes
- No
10
If yes, please list describe.
11
Do you have experience with Power Bi and Data Gateway?
- Yes
- No
12
Do you have experience with D365 and solutioning?
- Yes
- No
13
If yes, please briefly describe.
14
Do you have experience with M365 Power Platform and collaborative solutions?
- Yes
- No
15
Are you a current SCDPH employee or former SCDHEC employee?
- Yes
- No
Required Question