Automotive Service Advisor
Apply NowCompany: Les Stanford Chevrolet and Cadillac
Location: Ferndale, MI 48220
Description:
Les Stanford Buick GMC is looking for an Experienced Service Advisor to add to our amazing team! Family owned and operated since 1968, we pride ourselves on selecting and developing top talent employees. Having the full line of GM products, your potential to grow here is unparalleled. We offer pay that is higher than industry standard because we want to invest in the best people.
Salary: $70,000 to $130,000
Benefits:
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
Participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
Note: Our customers are our number one priority. Superior customer service is a requirement.
Salary: $70,000 to $130,000
Benefits:
- Monday-Friday operation. NO SATURDAYS NO LATE NIGHTS
- Full Benefits - 401K and Health Care
- Paid Vacation
- Opportunity to advance
- Compensation plan higher than the industry standard with bonus earning potential
- Strong leadership team that works with you to reach maximum potential
- Family owned and operated
- Great culture and working environment that includes employees with drive, ambition and motivation
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
Participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
Note: Our customers are our number one priority. Superior customer service is a requirement.