Site Reliability Engineer

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Company: J and M Group

Location: Toronto, ON M4E 3Y1

Description:

Bachelor's degree or equivalent in computer science or other technical, scientific field.
Minimum 3+ years of relevant technical experience.
Ability to solve and determine root cause.
Ability to program (structured and OO) with one or more high level languages, such as React, Node.js, Javascript or similar.
Experience with one or more of the following: Scheduling (CA, CA WLA), SQL queries and scripting, Excel, Informatica development (or related ETL tools), Shell Scripting/ Power Shell/UNIX, Windows/ Batch Scripting.
Experience with distributed storage technologies like NFS, HDFS, Ceph, S3 as well as dynamic resource management frameworks (Mesos, Kubernetes, Yarn)
Experience with Agile (Scrum or Kanban), Jira and ServiceNow.
A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.

Preferred Qualifications:

Previous success in technical engineering or application support.
Coding experience beyond simple scripts.
Knowledge of site reliability engineers (SREs) concepts.
Experience with monitoring and alerting applications such as Moogsoft, Dynatrace, DEVO, New Relic or other similar tools.

Essential Skills:

Troubleshooting and optimizing systems or processes.
Understand the business drivers and analytical use-cases.
Addresses area-level risks, provides and implements mitigation plan.
Reports about area readiness/quality, and raise red flags in crisis situations.
Monitor production environment taking a complete view of system health; Track and produce key metrics for the team and develop strategies to increase efficiency.
Maintain software and systems to run the applications.
Improve reliability, quality, and time-to-market of our suite of software solutions.
Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
Provide primary operational support for multiple large, distributed software applications.
Work with business clients, internal and external teams to debug or solve applications issues.
Flexible to provide On-call support to resolve issues as required.