Responsable principal(e) de la transformation numérique informatique - Expérience numérique / Principal IT Digital Transformation Lead - Digital Experience

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Responsable principal(e) de la transformation numrique informatique - Exprience numrique

Description du Poste :

Dans ce rle stratgique, le candidat est au cur de notre mission de modernisation des systmes critiques de McKesson Canada. En collaborant troitement avec les principaux intervenants des oprations commerciales et marketing, de la stratgie produit et des partenariats avec les fournisseurs, ainsi que des solutions technologiques, vous comprendrez leurs objectifs et dfis afin de proposer des solutions technologiques innovantes. Vous jouerez un rle cl dans la dfinition de la feuille de route IT et du portefeuille d'investissements, garantissant l'excution de toutes les priorits IT dfinies en collaboration avec vos partenaires commerciaux.

Votre expertise, alliant sens des affaires et connaissance des tendances sectorielles, vous permettra de proposer des solutions technologiques novatrices notre quipe de direction. Avec une prsence excutive, vous serez le principal interlocuteur IT pour les vice-prsidents et plus, devenant leur point de contact unique pour toutes les questions lies l'IT.

Relevez ce dfi passionnant et contribuez amliorer l'efficacit, l'efficience et l'avantage concurrentiel de McKesson Canada !

Responsabilits Cls :

• Supervise le processus de portefeuille de l'unit commerciale, en s'assurant de sa pertinence continue.
• Agit en tant que Responsable de Portefeuille si ncessaire, dfinissant et conduisant les processus de gouvernance entre l'quipe de direction (MT) et les units commerciales (BU), assurant transparence et visibilit sur la performance des quipes projet.
• Utilise une connaissance approfondie des offres de produits/services de l'entreprise et du paysage concurrentiel pour identifier de nouvelles opportunits de croissance, technologies et produits/services mergents.
• Dirige le dveloppement de business cases pour optimiser les services/solutions existants ou dvelopper des produits de nouvelle gnration.
• Gre la demande IT et le portefeuille, menant des discussions sur la priorisation pour quilibrer les besoins commerciaux et les contraintes IT.
• Collabore avec et supervise les quipes responsables de la dfinition des exigences produit/service, des spcifications et des feuilles de route de dveloppement pour s'aligner sur les priorits du portefeuille et de la stratgie d'entreprise.
• Sert d'interface entre les units commerciales et MT, en coordonnant les capacits pour atteindre les objectifs commerciaux.
• Traduit les exigences commerciales en exigences MT et vice versa, en s'assurant de l'alignement avec les capacits et solutions pertinentes.
• Fournit un soutien quotidien pour assurer une rsolution rapide des problmes conformment aux accords de niveau de service (SLA).
• Dfend les fonctions commerciales locales en relation avec les capacits de l'quipe de direction (MT).
• Assure que les processus commerciaux de bout en bout soutenus par MT sont stables et optimiss.
• Gre et optimise le cot total de possession des services IT au sein de leur segment commercial, en alignement avec les quipes de solutions.
• Agit comme point d'escalade pour les problmes critiques P1/P2 afin de minimiser leur impact sur les oprations commerciales.

Qualifications :

Le candidat retenu doit avoir un parcours solide, une exprience technologique diversifie et large, ainsi qu'une comprhension gnrale de la technologie. Bien qu'une solide base technique soit souhaite, le responsable IT doit apporter un sens des affaires quilibr et une perspective globale pour collaborer efficacement avec l'quipe de direction et les principaux intervenants. Par consquent, l'exprience dans des rles de partenaire commercial est idalement adapte ce dfi. Une exprience antrieure dans le dveloppement de feuille de route de transformation et l'intgration de plateformes disparates dans un environnement commercial mondial complexe est importante.

Exigences Minimales :

• Plus de 10 ans d'exprience pertinente dans les oprations de vente et marketing, de marchandisage de dtail, de gestion des commandes et de service client.
• Comptences efficaces en leadership, formation, prsentation et exprience dans la direction de plusieurs quipes trs diversifies pour atteindre/livrer des rsultats.
• Exprience en leadership et capacit prouve collaborer et influencer les dcisions au niveau SVP et/ou prsident des units commerciales.
• Aucune relocalisation ou parrainage n'est disponible pour ce rle.

Comptences Critiques :

• Gestion de programme
• Capacit penser en termes de vision d'ensemble et connecter les tendances du march pour faonner les stratgies internes de manire proactive
• Comprhension avance des mthodologies analytiques de sant actuelles et mergentes et de leurs applications dans divers secteurs.
• Expert en domaine dans le secteur IT, avec une connaissance approfondie des solutions technologiques; l'IT dans le secteur de la sant est prfre.
• Exprience solide des principales zones d'affaires et de la gestion de la demande.
• Comptences analytiques commerciales solides avec la capacit de transformer les besoins commerciaux en solutions livres.
• Capacit communiquer efficacement avec et influencer les personnes tous les niveaux.
• Esprit ouvert pour une collaboration efficace avec les quipes techniques et commerciales.
• Comptences en rflexion stratgique - comptence connecter les problmes commerciaux aux solutions technologiques.
• Leadership efficace, comptences en formation et prsentation, et exprience dans la direction de plusieurs quipes trs diversifies pour atteindre des rsultats.
• Leadership intellectuel
• Comptences en ngociation

Connaissances et Comptences Additionnelles :

• Exprience solide des principales zones d'affaires (vente et marketing, marchandisage de dtail, oprations de service client)
• Exprience de travail dans un cadre de prestation de soins de sant prfre
• Exprience en analytique clinique, oprationnelle et/ou financire fortement prfre
• Orientation d'entreprise/mentalit globale
• Insights bass sur les donnes
• Sens financier/commercial
• Insights sur le march
• Excellence oprationnelle
• Collaboration interfonctionnelle
• Partenariat stratgique
• Conduit l'excution
• Communication efficace en interne (parties prenantes) et en externe (fournisseurs) - la fois au niveau des quipes de travail et de la direction intermdiaire/suprieure
• Prsence excutive
• Curiosit intellectuelle, capacit innover, et le courage de dfier le statu quo

ducation :

• Un diplme de master est considr comme un avantage
• Un diplme de licence en informatique ou dans un domaine connexe ou une exprience quivalente est requis.

Principal IT Digital Transformation Lead - Digital Experience

Position Description:

In this strategic role, the Business Engagement Partner is at the heart of our mission to modernize McKesson Canada's critical systems. By working closely with the main stakeholders in Marketing & Commercial Operations, Product Strategy & Supplier Partnerships, and Technology Solutions, you will understand their goals and challenges to propose innovative technological solutions. You will play a key role in defining the IT roadmap and investment portfolio, ensuring the execution of all IT priorities defined in collaboration with your business stakeholders.

Your expertise, combining business acumen and knowledge of industry trends, will enable you to deliver innovative technology solutions to our senior leadership team. With an executive presence, you will be the primary IT liaison for vice presidents and above, becoming their single point of contact for all IT-related matters.

Take on this exciting challenge and help enhance the efficiency, effectiveness, and competitive advantage of McKesson Canada!

Key Responsibilities:

• Oversees the business unit portfolio process, ensuring its ongoing relevance.
• Acts as Portfolio Manager as needed, defining and driving governance processes between Management Team (MT) and business units (BU), ensuring transparency and visibility into project team performance.
• Utilizes extensive knowledge of the company's product/service offerings and competitive landscape to identify new growth opportunities, technologies, and emerging products/services.
• Leads the business case development for optimizing existing service/solutions or developing next-generation products.
• Manages IT demand and portfolio, leading discussions on prioritization to balance business needs and IT constraints.
• Collaborates with and oversees teams responsible for defining product/service requirements, specifications, and development roadmaps to align with portfolio and corporate strategy priorities.
• Serves as the interface between business units and MT, coordinating across capabilities to meet business objectives.
• Translates business requirements into MT requirements and vice versa, ensuring alignment with relevant capabilities and solutions.
• Provides day-to-day support to ensure timely resolution of issues in accordance with service level agreements (SLAs).
• Provides day to day support ensuring issues are allocated and resolved in line with SLAs
• Advocates for local business functions in relation to Management Team (MT) capabilities.
• Ensures end-to-end business processes supported by MT are stable and optimized.
• Manages and optimizes the total cost of ownership of IT services within their business segment, in alignment with solutions teams.
• Acts as an escalation point for critical P1/P2 issues to minimize their impact on business operations.

Qualifications

The successful candidate must have a solid track record, a diverse and broad technology experience and general technology acumen is expected. While a strong technical foundation is desired, the IT Lead, must bring well-rounded business acumen and global perspective to effectively engage and work with the senior management team and key stakeholders. As a result, experience in business partner roles is ideally suited for the challenge. Past experiences in development of transformation roadmap and integrating disparate platforms in a complex, global business environment is important.

Minimum Requirements:

• 10+ years of relevant experience Sales & Marketing, Retail Merchandising, Order Management and Customer Service operations
• Effective leadership, training, presentation skills and experience leading multiple, highly diverse teams to achieve/deliver results.
• Leadership experience and proven ability to collaborate and influence decisions at SVP and/or business units president level.
• Relocation and/or sponsorship is not available for this role.

Critical Skills:

• Program Management
• Ability to think big picture and connect market trends to shape internal strategies proactively
• Advanced understanding of current and emerging healthcare analytics methodologies and applications in various sectors.
• Domain expert in the IT area, with deep knowledge of technology solutions; with healthcare IT preferred.
• Solid experience of key business areas and demand management.
• Strong business analytical skills with the ability to turn business needs into delivered solutions.
• Ability to effectively communicate with, and influence, people on all levels.
• Open minded for effective collaboration with technical and business teams.
• Strategic thinking skills - competency to connect business problems to technology solutions.
• Effective leadership, training and presentation skills, and experience in leading multiple, highly-diverse teams to achieve results.
• Thought leadership
• Negotiation skills

Additional Knowledge & Skills:

• Solid experience of key business areas (Sales & Marketing, Retail Merchandising, Customer Service operations)

• Work experience in a healthcare delivery setting preferred
• Clinical, operational, and/or financial analytics experience strongly preferred
• Enterprise Orientation/Global Mindset
• Data Driven Insights
• Financial/Business Acumen
• Market Insights
• Operational Excellence
• Cross-functional collaboration
• Strategic Partnering
• Drives execution
• Effective communication internally (stakeholders) and externally (suppliers) - at both the working team and mid/senior management level
• Executive Presence
• Intellectual curiosity, ability to innovate, and the courage to challenge the status quo

Education:

• Master's Degree is considered an advantage
• Bachelor's degree in computer science or related field or equivalent experience is required.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$120,600 - $201,000

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!