IT Quality Assurance Tester (Entry)
Apply NowCompany: State of Washington
Location: Olympia, WA 98501
Description:
Salary: $70,692.00 - $92,784.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2025-01044
Department: Dept. of Licensing
Division: Information Services
Opening Date: 02/13/2025
Closing Date: 2/23/2025 11:59 PM Pacific
Description
We are dedicated to growing a culture of belonging through our values:
Respect | Trust | Diversity | Inclusion | Equity.
At theDepartment of Licensing (DOL), we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.
We are currently recruiting for a data driven Quality Assurance Tester for our Business and Enterprise Technology Solution team (BETS)!
As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident.
If you are passionate about delivering high-quality testing services by establishing and executing reliable IT systems, read on!
Duties
As an entry-level Quality Assurance Tester, your technical skills will be vital for our software testing efforts, ensuring our systems run smoothly and meet all necessary standards. You'll play a key role in supporting platforms that facilitate data sharing among a wide range of partners, citizens, businesses, and government agencies. In this role, your knack for detail and dedication to data accuracy will be essential for public safety and will influence important decisions made by our agency, law enforcement, the courts, employers, and insurance companies.
Some of what you will do:
Qualifications
What you will bring:
Experience can be obtained concurrently.
Up to two (2) years of relevant education may substitute year for year for experience.
What may set you apart:
Additional Conditions of employment:
DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we take steps to assure that people with disabilities are provided reasonable accommodation.
For information about this position, available accommodations or the interview process, contact Sarah Moore.
Supplemental Information
How to Apply:
Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
A paycheck is just part of a total compensation package. We offer some of the nation'sbest benefits.
We value diverse perspectives and life experiences.We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.
Veteran/Military Spouse Preference NoticeTo take advantage of veteran/military spouse preference, please notify the Talent Acquisition Team. Be sure to include the title of this recruitment in the subject line.
The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex, (including gender identity), marital status, sexual orientation, race, religion, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.
Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email the Talent Acquisition Team Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.
The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
I understand to be considered for this position I must attach my cover letter and answer all supplemental questions fully as they will act as my resume.
02
This position is based in Olympia, Washington, and may require in-office attendance to fulfill business needs. Are you able to fulfill this requirement?
03
In this role you will have the privilege to serve diverse teammates, customers, and partners. How will you apply your understanding of cultural differences to create an environment where everyone feels valued and has the opportunity to be successful?
04
How many years of experience do you have in Quality Assurance Testing?
05
Tell us about your Quality Assurance testing experience, and how it relates to this position. If you do not have this experience type, N/A.
06
Which of the following do you have experience in? Select all that apply.
07
Please describe your relevant experience from the above question. If you do not have this experience type N/A.
08
Where did you learn of this vacancy?
09
If you answered "other" to the preceding question, please indicate where you learned of the vacancy in the space below.
Required Question
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2025-01044
Department: Dept. of Licensing
Division: Information Services
Opening Date: 02/13/2025
Closing Date: 2/23/2025 11:59 PM Pacific
Description
We are dedicated to growing a culture of belonging through our values:
Respect | Trust | Diversity | Inclusion | Equity.
At theDepartment of Licensing (DOL), we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.
We are currently recruiting for a data driven Quality Assurance Tester for our Business and Enterprise Technology Solution team (BETS)!
As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident.
If you are passionate about delivering high-quality testing services by establishing and executing reliable IT systems, read on!
Duties
As an entry-level Quality Assurance Tester, your technical skills will be vital for our software testing efforts, ensuring our systems run smoothly and meet all necessary standards. You'll play a key role in supporting platforms that facilitate data sharing among a wide range of partners, citizens, businesses, and government agencies. In this role, your knack for detail and dedication to data accuracy will be essential for public safety and will influence important decisions made by our agency, law enforcement, the courts, employers, and insurance companies.
Some of what you will do:
- Review and give feedback on test plans, create test scenarios and cases, and test DOL systems and software to ensure they work correctly.
- Assist with the implementation of tech solutions that provide quality service to customers, agency staff, state agencies, and businesses.
- Identify and fix problems in high-risk systems that are crucial for the organization.
- Work independently and with teams on small projects to implement software and hardware changes due to new laws, agency directives, system improvements, and error resolution.
Qualifications
What you will bring:
- Three (3) years of experience in testing, troubleshooting, analyzing, designing, or developing computer systems applications or databases.
- Experience must include:
- Consulting
- Programming
- Software application maintenance
- Support for software development projects
- Experience must include:
Experience can be obtained concurrently.
Up to two (2) years of relevant education may substitute year for year for experience.
What may set you apart:
- Software and Application Testing Certificate of training completion.
- Testing Certification can include:
- Quality Assurance Institute (QAI).
- American Society for Quality (ASQ).
- International Software Testing Qualifications Board (ISTQB).
- International Institute for Software Testing (IIST).
- Familiarity with Visual Studio Team System (VSTS), Microsoft Test Manager (MTM) and other software test tools.
- Testing Certification can include:
- Business knowledge of:
- Business and professional Licensing
- Familiarity with Visual Studio Team System (VSTS), Microsoft Test Manager (MTM) and other software test tools.
- Proven experience implementing, designing, or testing an Enterprise COTS solution.
- Agile, Dev Ops.
- Experience with common public and private cloud service providers such as:
- Microsoft Azure
- Amazon Web Services (AWS)
- Saleforce, Mulesoft, and Clariti
- Certification as a Lean consultant. (Yellow or Green Belt).
Additional Conditions of employment:
- This position is based in Olympia, Washington, and may require in-office attendance to fulfill business needs.
- Candidates chosen to move forward to the interview process will be assigned a skills assessment activity.
- Prior to a new hire, a background check including Abstract Drive Record and criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we take steps to assure that people with disabilities are provided reasonable accommodation.
For information about this position, available accommodations or the interview process, contact Sarah Moore.
Supplemental Information
How to Apply:
- Select the Apply button at the top of this job announcement.
- Attach a Cover letter
Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
A paycheck is just part of a total compensation package. We offer some of the nation'sbest benefits.
We value diverse perspectives and life experiences.We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.
Veteran/Military Spouse Preference NoticeTo take advantage of veteran/military spouse preference, please notify the Talent Acquisition Team. Be sure to include the title of this recruitment in the subject line.
The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex, (including gender identity), marital status, sexual orientation, race, religion, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.
Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email the Talent Acquisition Team Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.
The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
I understand to be considered for this position I must attach my cover letter and answer all supplemental questions fully as they will act as my resume.
- Yes
- No
02
This position is based in Olympia, Washington, and may require in-office attendance to fulfill business needs. Are you able to fulfill this requirement?
- Yes
- No
03
In this role you will have the privilege to serve diverse teammates, customers, and partners. How will you apply your understanding of cultural differences to create an environment where everyone feels valued and has the opportunity to be successful?
04
How many years of experience do you have in Quality Assurance Testing?
- I have less than 1 year of this type of experience.
- I have 1 year of this type of experience.
- I have 2 years of this type of experience.
- I have 3 years of this type of experience.
- I have more than 3 years of this type of experience.
- I do not have this type of experience.
05
Tell us about your Quality Assurance testing experience, and how it relates to this position. If you do not have this experience type, N/A.
06
Which of the following do you have experience in? Select all that apply.
- Consulting
- Programming
- Software application maintenance
- Supporting Software development projects
- None of these apply.
07
Please describe your relevant experience from the above question. If you do not have this experience type N/A.
08
Where did you learn of this vacancy?
- careers.wa.gov
- RAIN ERG
- JBLM Work source
- Word of mouth
- Other
09
If you answered "other" to the preceding question, please indicate where you learned of the vacancy in the space below.
Required Question