IT CUSTOMER SUPPORT - JOURNEY
Apply NowCompany: State of Washington
Location: Tumwater, WA 98511
Description:
Salary : $70,692.00 - $95,112.00 Annually
Location : Thurston County - Tumwater, WA
Job Type: Full Time - Permanent
Job Number: 25 IT CSJ 0664
Department: Office of the Secretary of State
Division: Information Technology
Opening Date: 02/13/2025
Closing Date: 2/20/2025 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
The Office of Secretary of State (OSOS) offers some of the most unique and diverse job opportunities in state government. Its critical responsibilities include: ensuring a fair and accurate elections process; connecting Washingtonians through the power of libraries; protecting our important government records; and registering corporations and charities. The Secretary of State also administers vital community programs that inspire giving, document our history, and assist crime survivors in avoiding further abuse. This independent office under the state Constitution operates from facilities in the Olympia area and statewide.
The OSOS is looking for top-performing employees who embody its core values of integrity, service excellence, visionary leadership, collaboration and teamwork. It is committed to both employee growth and work-life balance. The benefits of working in state government also include potential eligibility for the federal program. Visit our website at:
The Division of Information Technology (IT) is a support arm of the entire organization--touching every program, every division, all staff members, and most stakeholders. IT is a division comprised of several teams that drive the OSOS IT operations. These teams include Applications Development, ServiceDesk Support, IT Project Management, System Administration and Architecture.
IT Customer Support - Journey
Permanent, Full-Time
This position reports to the Service Desk Supervisor and its main functions are to problem solve, troubleshoot, and track customer service support tickets in the Office of the Secretary of State's (OSOS) Western Washington facilities. These duties include technical solutions for desktop computers, peripherals and software, the configuration, installation, upgrade and maintenance of desktop operating systems, printers, hardware, and all related software. Other duties include the configuration and delivery of Office mobile devices (cell phones, landlines, laptops and tablets), the setup and configuration of VPN connectivity, and providing support for audio/visual production and presentation.
Duties
OSOS Service Desk Technician
Tasks include:
Replaces/upgrades equipment and software
Tasks include:
Tasks include:
Tasks include:
Qualifications
Required Qualifications
PLEASE READ: If you have gotten this far and are thinking you do not qualify, consider again. Studies have shown that members of historically marginalized and underrepresented communities, specifically women and people of color, are less likely to apply to jobs unless they clearly meet every single qualification.
At the Office of the Secretary of State, we are dedicated to building a diverse and authentic work force with a foundation of belonging. If you are excited about this role and have relevant experience and skills, but question whether your experience aligns perfectly with every qualification in the job description, we encourage you to apply regardless. You may just be the ideal candidate this office needs.
Supplemental Information
Working Conditions
In this position, the incumbent works primarily in an office environment where sitting for long periods of time and extensive use of the keyboard is required. The standard work hours are Monday-Friday from 8:00 AM to 5:00 PM though work can be required outside of standard hours to include evenings, weekends, and holidays, particularly when emergency situations arise. Regular travel between local offices is required. Incumbent of the position must be able to move and maneuver objects weighing up to 50 lbs with or without reasonable accommodation. The incumbent of the position must communicate effectively with IT team members and users and have the ability to work within a diverse workforce, must be able to maintain the highest level of confidentially at all times, must be able to respond to requests in a timely fashion, manage and meet multiple deadlines, and provide excellent customer service, must follow state and office policies, regulations, and procedures, and must have demonstrated oral and written communication skills including conveying technical information clearly. Remote work is allowed per office policy, however, occasional travel to local offices is required. The office has the right to revoke the remote only designation at discretion.
Special Requirements
To be considered for this position you must attach the following:
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
Where did you hear about this job opening?
02
Do you have a family member or relative currently employed at the Office of the Secretary of State? *Relative includes parent, child, spouse, domestic partner, brother, sister, grandparent, aunt, uncle, cousin, niece, any 'step' relations within the preceding categories, any in-law relations within the preceding categories and any others living in the employee's household*
03
If you answered yes in the previous question, what is the name of your family member/relative?
04
PLEASE READ THE BELOW AND TYPE YOUR INITIALS IN RESPONSE TO ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE STATEMENTS. The Office of the Secretary of State has a Nepotism Policy that does not allow employment of relatives or family members in the same chain of command. I acknowledge this policy and I do not have familial connections or household members employed at the Office of the Secretary of State. I understand that if I am hired and it is discovered that I have a relative or household member working in the same division, my employment will be terminated immediately.
05
How many years of information technology experience such as providing customer or technical support in information technology disciplines; telecommunications; consulting, analyzing, installing and/or maintaining computer software applications, hardware, or network infrastructure equipment?
06
If you indicated "yes" in reference to the question above, please indicated what accredited IT certificate you have and where you received this certificate. If you indicated "no" to question #6, please write "N/A" in the box below.
07
Can you efficiently use a personal computer and applicable software to successfully perform the essential job functions of the position?
08
How many years of experience do you have with help desk or desk top support?
09
Please describe your experience in reference to the question above including where and when you gained the experience and the tasks and skills you obtained to gain this experience. If you do not have this experience, please write "N/A" in the box below.
10
Do you have experience in a state government environment/setting?
11
Please describe your experience in reference to the question above including where and when you gained the experience and the tasks and skills you obtained to gain this experience. If you do not have this experience, please write "N/A" in the box below.
12
Do you possess a CompTIA A+ Certification?
13
How many years of experience do you have installing, configuring and identifying operation problems with MS Windows and related software packages?
14
Please describe your experience in reference to the question above including where and when you gained the experience and the tasks and skills you obtained to gain this experience. If you do not have this experience, please write "N/A" in the box below.
15
Do you have the ability to move and maneuver objects weighing up to 50 lbs with or without reasonable accommodation?
16
Are you able to effectively read. write and understand the English Language?
17
Did you attach a resume, cover letter, and three professional references to your application?
Required Question
Location : Thurston County - Tumwater, WA
Job Type: Full Time - Permanent
Job Number: 25 IT CSJ 0664
Department: Office of the Secretary of State
Division: Information Technology
Opening Date: 02/13/2025
Closing Date: 2/20/2025 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
The Office of Secretary of State (OSOS) offers some of the most unique and diverse job opportunities in state government. Its critical responsibilities include: ensuring a fair and accurate elections process; connecting Washingtonians through the power of libraries; protecting our important government records; and registering corporations and charities. The Secretary of State also administers vital community programs that inspire giving, document our history, and assist crime survivors in avoiding further abuse. This independent office under the state Constitution operates from facilities in the Olympia area and statewide.
The OSOS is looking for top-performing employees who embody its core values of integrity, service excellence, visionary leadership, collaboration and teamwork. It is committed to both employee growth and work-life balance. The benefits of working in state government also include potential eligibility for the federal program. Visit our website at:
The Division of Information Technology (IT) is a support arm of the entire organization--touching every program, every division, all staff members, and most stakeholders. IT is a division comprised of several teams that drive the OSOS IT operations. These teams include Applications Development, ServiceDesk Support, IT Project Management, System Administration and Architecture.
IT Customer Support - Journey
Permanent, Full-Time
This position reports to the Service Desk Supervisor and its main functions are to problem solve, troubleshoot, and track customer service support tickets in the Office of the Secretary of State's (OSOS) Western Washington facilities. These duties include technical solutions for desktop computers, peripherals and software, the configuration, installation, upgrade and maintenance of desktop operating systems, printers, hardware, and all related software. Other duties include the configuration and delivery of Office mobile devices (cell phones, landlines, laptops and tablets), the setup and configuration of VPN connectivity, and providing support for audio/visual production and presentation.
Duties
OSOS Service Desk Technician
Tasks include:
- Serves as the lead Service Desk Technician, completes daily tasks such as trouble ticket assignment, hardware, software upgrades, geographical user support.
- Confers with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Ensures that appropriate changes were made to resolve customers' problems.
- Records customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken in ServiceNow.
- Identifies causes of networking problems, using diagnostic testing software and equipment.
- Provides telephone support related to software and hardware or networking or connectivity issues.
- Performs routine maintenance or standard repairs to hardware and software.
- Installs new hardware or software systems or components, ensuring integration with existing network systems.
- Tests computer software or hardware, using standard diagnostic testing equipment and procedures.
- Creates or updates technical documentation for network installations or changes to existing installations.
- Trains users in procedures related to standard IT applications software or related systems.
- Tests repaired items to ensure operation.
- Independently provides IT support to division staff.
- Manages user accounts.
- Provisions and deprovisions VPN accounts.
Replaces/upgrades equipment and software
Tasks include:
- Installs, configures, and maintains computers, monitors, printers, phones, tablets, and laptops.
- Maintains, upgrades or updates office standard or desktop specific software.
- Plans and communicates with staff regarding date and time of replacement or upgrade of equipment.
- Communicates with vendors if needed to resolve complex hardware\software issues.
- Researches web for solutions to hardware\software issues.
- Installs specific drivers, video cards, solid-state drives (SSD), or specific computer components.
Tasks include:
- Assists office staff regarding the use of public address systems including speakers, amplifiers and microphones, digital audio interfaces, audio and video recording and editing software.
- Provides technical equipment setup for office events when requested.
Tasks include:
- Other duties as assigned.
Qualifications
Required Qualifications
- Three years of information technology experience such as providing customer or technical support in information technology disciplines; telecommunications; consulting, analyzing, installing and/or maintaining computer software applications, hardware, or network infrastructure equipment.
- Ability to efficiently use a personal computer and applicable software to successfully perform the essential functions of the position.
- Ability to read and write the English language.
- One year of prior help desk or desk top support experience.
- Demonstrated experience installing, configuring and identifying operation problems with MS Windows and related software packages.
- Experience in state government environment/setting.
- CompTIA A+ Certification.
PLEASE READ: If you have gotten this far and are thinking you do not qualify, consider again. Studies have shown that members of historically marginalized and underrepresented communities, specifically women and people of color, are less likely to apply to jobs unless they clearly meet every single qualification.
At the Office of the Secretary of State, we are dedicated to building a diverse and authentic work force with a foundation of belonging. If you are excited about this role and have relevant experience and skills, but question whether your experience aligns perfectly with every qualification in the job description, we encourage you to apply regardless. You may just be the ideal candidate this office needs.
Supplemental Information
Working Conditions
In this position, the incumbent works primarily in an office environment where sitting for long periods of time and extensive use of the keyboard is required. The standard work hours are Monday-Friday from 8:00 AM to 5:00 PM though work can be required outside of standard hours to include evenings, weekends, and holidays, particularly when emergency situations arise. Regular travel between local offices is required. Incumbent of the position must be able to move and maneuver objects weighing up to 50 lbs with or without reasonable accommodation. The incumbent of the position must communicate effectively with IT team members and users and have the ability to work within a diverse workforce, must be able to maintain the highest level of confidentially at all times, must be able to respond to requests in a timely fashion, manage and meet multiple deadlines, and provide excellent customer service, must follow state and office policies, regulations, and procedures, and must have demonstrated oral and written communication skills including conveying technical information clearly. Remote work is allowed per office policy, however, occasional travel to local offices is required. The office has the right to revoke the remote only designation at discretion.
Special Requirements
- This position is in a bargaining unit represented by the Washington Federation of State Employees (WFSE) and is subject to the terms of the Collective Bargaining Agreement between the State of Washington, The Office of the Secretary of State, and the WFSE.
- Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
- Current Washington state driver's license or have requested and obtained an appropriate accommodation.
To be considered for this position you must attach the following:
- Current Resume
- Cover Letter
- Three Professional references. Personal references will not be considered.
- You must complete the supplemental questions at the end of this application. Incomplete responses such as "see resume" will not be considered. In addition, if the employer you identify in the additional information section is not included on your resume or work experience profile and/or you do not identify an employer, you will not receive credit.
- All veterans must include a copy of your DD214 to receive preference in the hiring process. You must black out your social security number before attaching it to your application.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
Where did you hear about this job opening?
02
Do you have a family member or relative currently employed at the Office of the Secretary of State? *Relative includes parent, child, spouse, domestic partner, brother, sister, grandparent, aunt, uncle, cousin, niece, any 'step' relations within the preceding categories, any in-law relations within the preceding categories and any others living in the employee's household*
- Yes
- No
03
If you answered yes in the previous question, what is the name of your family member/relative?
04
PLEASE READ THE BELOW AND TYPE YOUR INITIALS IN RESPONSE TO ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE STATEMENTS. The Office of the Secretary of State has a Nepotism Policy that does not allow employment of relatives or family members in the same chain of command. I acknowledge this policy and I do not have familial connections or household members employed at the Office of the Secretary of State. I understand that if I am hired and it is discovered that I have a relative or household member working in the same division, my employment will be terminated immediately.
05
How many years of information technology experience such as providing customer or technical support in information technology disciplines; telecommunications; consulting, analyzing, installing and/or maintaining computer software applications, hardware, or network infrastructure equipment?
- I have 4+ years of experience
- I have 3 but less than 4 years of experience
- I have 2-3 years of experience
- I have less than 2 years of experience
- I have less than 1 year of experience
- I do not have this experience, but I am willing to learn
06
If you indicated "yes" in reference to the question above, please indicated what accredited IT certificate you have and where you received this certificate. If you indicated "no" to question #6, please write "N/A" in the box below.
07
Can you efficiently use a personal computer and applicable software to successfully perform the essential job functions of the position?
- Yes
- No
08
How many years of experience do you have with help desk or desk top support?
- I have 2+ years of experience
- I have 1-2 years of experience
- I have less than 1 year of experience
- I do not have this experience, but I am willing to learn
09
Please describe your experience in reference to the question above including where and when you gained the experience and the tasks and skills you obtained to gain this experience. If you do not have this experience, please write "N/A" in the box below.
10
Do you have experience in a state government environment/setting?
- Yes
- No
11
Please describe your experience in reference to the question above including where and when you gained the experience and the tasks and skills you obtained to gain this experience. If you do not have this experience, please write "N/A" in the box below.
12
Do you possess a CompTIA A+ Certification?
- Yes
- No
13
How many years of experience do you have installing, configuring and identifying operation problems with MS Windows and related software packages?
- I have 2+ years of experience
- I have 1-2 years of experience
- I have less than 1 year of experience
- I do not have this experience
14
Please describe your experience in reference to the question above including where and when you gained the experience and the tasks and skills you obtained to gain this experience. If you do not have this experience, please write "N/A" in the box below.
15
Do you have the ability to move and maneuver objects weighing up to 50 lbs with or without reasonable accommodation?
- Yes
- No
16
Are you able to effectively read. write and understand the English Language?
- Yes
- No
17
Did you attach a resume, cover letter, and three professional references to your application?
- Yes
- No
Required Question