Developer
Apply NowCompany: Tata Consultancy Services
Location: Stamford, CT 06902
Description:
- Administer and maintain the Remedy AR and provide technical support/ troubleshooting for Remedy applications.
- Manage ITSM processes including incident, problem, and change management using Remedy ITSM Suite.
- Monitor system performance and apply patches, upgrades, and configurations as needed.
- Collaborate with IT teams to integrate Remedy with other enterprise systems.
- Provide operational support for applications like NEWS/CCOOpsportal/Snapper.
- Perform implementation of various changes to tools such as iMON, Netcool, WebGUI, TCR, Snapper, and NEWS to accommodate event data feeds, and to introduce new features and functionality.
- Conduct training sessions for IT staff on the use of iMon tools and maintenance mode procedures.
- Activate and manage maintenance mode during scheduled maintenance activities ensuring no false alerts.
- Support 24x7 production computing environments and providing on-call support.
Technical Qualifications:
- Hands on Linux scripts.
- Experience managing/manipulating data in SQL Server and/or Oracle (Added advantage).
Business Skills:
- Experience working in the financial industry is an asset.
- Detail oriented with a strong commitment to quality.
- Strong problem solving skills and able to communicate findings to the team.
- Ability to handle multiple priorities while meeting specific deadlines.
- Good time management and well organized.
- Team player.
- Strong communication skills (written/verbal English).
Salary Range - $100,000-$120,000 a year
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