Water Systems Technology Specialist (User Technology Specialist)

ABOUT THIS POSITION

The Process Control Technology Services (PCTS) division provides 24/7 support for the Water Services Department's (WSD) industrial control systems, implemented at four water treatment plants, two wastewater treatment plants, one water reclamation plant, and over 200 remote sites throughout the city. These advanced and highly automated systems enable the WSD to meet stringent regulatory performance requirements, comply with federal, state, and county regulations and reporting mandates, and produce high-quality water and effluent. The Operational Technology section of PCTS delivers comprehensive technical hardware and software support for the installation and maintenance of Distributed Control Systems (DCS) and Supervisory Control and Data Acquisition (SCADA) systems in water and wastewater treatment, distribution, and collection processes.

The Water Services Department is seeking a Water Systems Technology Specialist (User Technology Specialist*U2). The Water Systems Technology Specialist is a critical role within the WSD, responsible for the technical support and maintenance of the DCS and SCADA systems.

Position responsibilities to include:

• Ensures the efficient and reliable operation of water and wastewater treatment, distribution, and collection processes.
• Leverages their expertise in industrial control systems to evaluate, select, acquire, and install advanced hardware and software solutions, diagnose, and resolve technical issues, and uphold high standards of cybersecurity.
• Manages technology assets in compliance with city polices and provide technical leadership and training to staff and contractors.
• Integrates new technologies, maintains system integrity, and enhances the overall productivity of the water services infrastructure.

IDEAL CANDIDATE

• Highly skilled with a robust background in industrial control systems, particularly within the context of water processes.
• Possess experience with Distributed Control Systems and Supervisory Control and Data Acquisition systems,
• Deep understanding of Programmable Logic Controllers, networking equipment, and cybersecurity practices.

SALARY

Pay Range: $31.06 - $48.19 per hour

Hiring Range: $31.06 - $43.71 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 002 Benefits

MINIMUM QUALIFICATIONS

• One year of experience in systems applications analysis, programming or telecommunications functions utilizing a variety of hardware and software;
• OR one year of experience in telephone station equipment and related telecommunications distribution systems;
• And course work including training or experience with one or more work station computers and one or more programming languages and one or more operating systems.
• Other combinations of experience and education that meet the minimum qualifications may be substituted.
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Degree in computer science, IT, engineering, or related field.
• Hands-on experience in water/wastewater treatment control systems, including DCS and SCADA.
• Certifications in control systems, cybersecurity, water and wastewater treatment, CAP, CCST, and CompTIA A+.

RECRUITMENT DATES

Recruitment closes February 27, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
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• Explore other Employment Opportunities with the City of Phoenix .
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .

REFERENCE

User Technology Specialist*U2, JC:09802, ID# 55664 , 02/13/2025, USM, JG, Benefits:002 , Q

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.