Immigrant Services Coordinator I/II - Spanish Speaking Preferred (Limited Term)

Salary : $85,488.00 - $125,403.20 Annually
Location : County of San Mateo, CA
Job Type: Limited Term
Remote Employment: Flexible/Hybrid
Job Number: New 02 13 2025
Department: County Executive's/Clerk of the Board
Division: County Management
Opening Date: 02/13/2025
Closing Date: 2/26/2025 11:59 PM Pacific
Bargaining Unit: 35

Description
The County Executive's Office seeks qualified candidates for the position of Immigrant Services Coordinator - Spanish Speaking Preferred.

Background:
As part of the County of San Mateo's ongoing commitment to fostering a welcoming and supportive environment for its immigrant residents, the Office of Community Affairs is dedicated to addressing the heightened fear, anxiety, and misinformation resulting from recent discussions about immigration enforcement. In response to these growing concerns, the Office has ramped up initiatives aimed at creating an inclusive, safe, and supportive environment for immigrant populations-regardless of citizenship status.

The Immigrant Services team plays a critical role in supporting these initiatives by offering essential resources, legal services, and access to support to our diverse immigrant community. The Immigrant Services Coordinator position requires someone who is not only skilled in public speaking and communications but also passionate about immigrant services. The ideal candidate will understand the complexities of immigration-related issues, be able to effectively engage with and empower the community during these challenging times, be a creative thinker and effective problem-solver, and always be looking for innovative ways to engage with residents.

Examples Of Duties
Key Duties and Responsibilities:

• Outreach & Engagement: Develop and implement outreach plans to engage underserved immigrant communities, focusing on hyper-targeted messaging to ensure resources reach those who need them most.
• Community Empowerment: Facilitate presentations, workshops, and community events to empower immigrant residents, providing clarity on legal rights, accessing services, and understanding current immigration policies.
• Public Speaking & Storytelling: Deliver impactful presentations to boards, committees, community organizations, and stakeholders. Skilled in telling powerful stories to inspire resilience and build trust within the immigrant community.
• Resource Expansion: Collaborate with local partners, including immigrant legal services, to develop new programs, workshops, and resources. Help organize spotlight series on social media, radio, and other platforms to amplify immigrant voices and issues.
• Crisis Management: Demonstrate the ability to remain calm and professional while working under stress and handling sensitive topics related to immigration enforcement, legal challenges, and misinformation.
• Collaboration & Coordination: Work with various county departments, local stakeholders, and partners to ensure clear communication and facilitate feedback on services and initiatives that impact immigrant communities.

Key Projects & Initiatives:

• Outreach and community engagement strategies to expand access to services.
• Collaborative efforts with immigrant legal services for workshops and presentations.
• Development of creative and targeted campaigns for education and awareness.
• Spotlight series through digital and traditional media (social media, radio, etc.).

Qualifications

These qualifications are essential to success in this position.

• Experience: Previous experience in program planning, grassroots outreach (field work), community engagement, or event coordination, especially with diverse and immigrant communities.
• Public Speaking: Strong public speaking skills, with the ability to confidently present complex topics in accessible and engaging ways.
• Knowledge: Familiarity with immigration policy, legal issues, and rights is critical. Understanding of San Mateo County's community organizations and government agencies is a plus.
• Communication: Excellent oral and written communication skills with the ability to prepare clear, concise reports on immigration-related topics.
• Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate community needs.
• Technology Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other digital tools for outreach and communication (Canva, Instagram, etc. ).
• Collaboration: Ability to work both independently and as part of a team to achieve program goals.
• Cultural Competency: Experience working with diverse immigrant populations and understanding the unique challenges they face.

Preferred Qualifications include:

• Bilingual fluency in English and Spanish (preferred but not required).
• Experience in developing and implementing creative outreach strategies, including social media campaigns and media outreach.

The Ideal Candidate Will Have:

• A passion for immigrant rights and social justice.
• A deep understanding of immigration-related issues and policies.
• Strong empathy and the ability to connect with community members facing uncertain circumstances.
• Exceptional project management and organizational skills, with an ability to prioritize and manage multiple initiatives simultaneously.

This is a Limited Term position. Limited term positions are full-time, fully benefited, temporary positions. The current position is funded for a minimum of 6 months and could extend up to 12 months or longer depending on the department's needs. Limited Term employees receive medical and dental benefits, like regular employees, and a defined contribution retirement plan (401-A).

Information for current County employees: Current and regular County of San Mateo employees who are interested in this assignment must submit application materials and compete in the selection process. If you are successful in the selection process and are being considered for the assignment, HR will work directly with you and/or your department for options. Please note there is no guarantee that you will be allowed by your department to rotate into this assignment nor is your department obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable.

Note: The eligible list generated from this recruitment will be used to fill this vacancy and may be used to fill future extra-help, limited term, unclassified, and regular classified vacancies.
Application/Examination
This is a Limited Term recruitment. Anyone may apply.

The examination process will consist of an Application Screening (weight: pass/fail), and a Panel Interview (weight: 100%). Applicants must successfully pass the Application Screening to move forward to the interview. Candidates must successfully pass the interview to be placed on the eligible (hiring) list.

Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

To apply, you must complete the County of San Mateo Employment Application Form and attach a Cover Letter and detailed Resume. The Cover Letter must outline your relevant experience and commitment to immigrant services. In addition, your Cover Letter must provide examples of your public speaking and/or community engagement work.
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to to apply.

~Recruitment Schedule~
Final Filing Date: February 26, 2025
Application Screening (tentative): March 3-5, 2025
Panel Interviews (tentative): March 12-13, 2025
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

As an employer, the County of San Mateo is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.
Analyst: Chet Overstreet - 02132025 (Immigrant Services Coordinator/Community Program Analyst I/II - G245/G246)
Please visit for a complete listing of all benefits for this classification.
Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.
NOTE: Employees hired on or after January 1, 2013 may be subject to new Pension Reform retirement laws.
As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.
County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.
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IMPORTANT: Applicants for this position are required to attach a Resume to this application. In addition, applicants are required to attach a Cover Letter addressing the topics listed below in a narrative format. The Cover Letter should be no more three pages long. Cover Letter Topics:Describe your relevant experience.Describe your commitment to immigration services.Provide examples of your public speaking and/or community engagement work.The responses to the Supplemental Questions will give us additional information about your background and experience related to this position, will weigh heavily in the application screening process, and will be used in the selection process. Applications without an attached Resume and without an attached Cover Letter addressing the topics listed above will not be considered.I have read and understand this information.

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