Cerner LIS Specialist (Senior Consultant MIS Lvl C), EMR Clinical Information Systems

Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Under the direction of EITS leadership, the Sr. Cerner LIS Analyst - Anatomic Pathology is responsible for the ongoing assessment, design, development, and implementation of laboratory information systems (LIS) within NYC Health + Hospitals Corporation. Specifically, the analyst will provide guidance and direction to LIS Analysts and the operations of the LIS department. The Sr. Cerner LIS Analyst will plan, conduct, and coordinate programming application activities, develop system requirements, troubleshoot issues, and create user and operational documentation. The role involves collaboration with system users to define business and functional requirements and recommend technical and operational solutions. Sr. Management Consultants are responsible for training and mentoring lower level analysts, and taking on more complex issues, optimizations, and tickets. Sr. Management Consultants will lead and coordinate meetings and projects, and will act as a back up to the Director as needed.

Duties & Responsibilities

• Business Analysis & Documentation:
  • Analyze and document business requirements and processes.
  • Communicate these requirements to technical personnel via models, flowcharts, and technical specifications.
• Leadership & Guidance:
  • Provide guidance to LIS Analysts.
  • Oversee the LIS department's operations and lead in interpreting clinical workflows to define requirements.
• System Investigation & Design:
  • Document existing system procedures and propose solutions for complex systems.
  • Develop functional and technical specifications, addressing inputs, outputs, system functions, and performance.
• System Development & Maintenance:
  • Code, test, document, and implement applications in the LIS environment.
  • Address new system functions and specify data conversions, installation strategies, and customer acceptance criteria.
• Support & Troubleshooting:
  • Monitor daily system performance and resolve issues via ServiceNow.
  • Provide end-user support, addressing operational issues and system defects.
• Training & Communication:
  • Prepare user manuals, training materials, and deliver user training.
  • Conduct system demonstrations and presentations.
  • Develop and submit status reports to leadership.

Special Projects & Flexibility:

• Participate in special projects as required.
• Adapt to irregular work hours when needed, balancing remote and onsite work (up to 20% onsite).

This role is approximately 80% remote and up to 20% onsite. The selected candidate must be able to come into the office to perform required work within 48 hours. This may be subject to change.

Minimum Qualifications
1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and
2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications.
Operations Specialty requires supervisory experience (5 years).
Network Services requires a telecommunications background and experience.
3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or
4. A satisfactory equivalent combination of training, education and experience.

Department Preferences

Knowledge, Skills, Abilities and other Requirements:

• At least 2 full software development life cycle implementations, or major system upgrades of clinical applications preferred.
• Minimum of 5-7 years of experience with Cerner Millennium (PathNet) required.
• At least 5 years of progressive experience in systems analysis and/or programming required.
• Proven ability to translate high-level specifications for software components into detailed designs and implementations.
• Strong analytical, problem-solving, and communication skills.
• Must be able to work independently as well as collaboratively within a fast-paced team environment.

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Note: Candidates selected for a position are required to come to NYC as part of their onboarding.