Oracle MWM Support

Apply Now

Company: Delmock Technologies Inc

Location: Laurel, MD 20707

Description:

Description

About Our Company:

Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.

Location: This position is hybrid, based in Laurel, MD 20707.

Role:

Delmock Technologies, Inc. is seeking an Oracle Mobile Workforce Management (MWM) Support Specialist in support of our client, WSSC Water.

Responsibilities:
  • Provide technical and functional support for WSSC's Oracle MWM Application
  • Assist with MWM Production/Deployment Changes
  • Assist with AMR/Manual Meter Reads download/upload related issues
  • Assist with MWM System Configuration, Shift Templates/Schedules, including setup and changes, and monitoring Appointment Baseline
  • Data fixes to resolve communication errors between systems in real time so all work will be completed on the same day
  • Working ToDos for Oracle Customer-to-Meter (C2M), MWM, and ODM
  • Process Improvements and Priority Requests for Meter Services
  • Any new work/special projects at the discretion of the Utility Services Manager(s) and/or Meter Services

Minimum Requirements:
  • Bachelor's Degree from an accredited college or university in Computer Science, System Analysis, Information Systems or a related field. A master's degree in a related field of Information Technology is preferred.
  • A minimum of eight (8) years of experience in Oracle MWM, ODM and CC&B (C2M)
  • A minimum of four (4) years of Oracle MWM Support and/or Development
  • Must have at least five (5) years of experience in the developing/design reports using complex Queries from various database systems.
  • Must have experience with application troubleshooting and root-cause analysis
  • Excellent verbal and written communication skills and ability to function well within team

Clearance:
  • The ability to pass a background check is required.

Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support teams.

At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI!

DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.

Similar Jobs