Principal Lead Program Manager - Gaming
Apply NowCompany: Microsoft
Location: Redmond, WA 98052
Description:
Microsoft is committed to ensuring that we develop and deploy our AI technologies in ways that uphold our AI principles and warrant people's trust.
Gaming Player Services and Operations is at the heart of our ambition to reach billions of players across the globe, ensuring that every player feels included and engaged across Xbox. We do this through our commitment to driving operational excellence through innovation and ensuring player and partner delight across Microsoft Gaming.
As part of GPSO, the Xbox Services & Operations (XSO) team mission is to build and maintain services enabling increased customer engagement plus player growth across the Microsoft Gaming eco-system. A significant part of this responsibility involves adopting and/or creating Cloud Solutions. We leverage Azure Cloud platform capabilities; along with investing in the engineering of complementary Observability and Manageability solutions to run our Gaming business. We use this approach to apply consistent and scalable solutions across existing Xbox services, aiding in broad adoption across our Gaming business partners and consulting with acquisitions to assure their migrations to Azure Cloud are executed successfully with high degrees of Operational Excellence. The end objective being assurance that all systems within our Microsoft Gaming portfolio are operating on modern cloud capabilities thus eliminating the burdens and risks associated with dedicated infrastructure and/or legacy solutions. This role requires developing strong working relationships across business partners in Gaming, aiding in creating unified cloud adoption plans and ultimately assisting with consultation or engineering execution of the migrations.
As a Technical Program Manager in XSO . This opportunity will allow you to p artner across several geographically diverse gaming teams to define the business case, product strategy, and roadmap for age-related, family, ask-a-parent, and child safety client experiences.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities:
Qualifications:
REQUIRED QUALIFICATIONS:
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until February 19, 2025.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Gaming Player Services and Operations is at the heart of our ambition to reach billions of players across the globe, ensuring that every player feels included and engaged across Xbox. We do this through our commitment to driving operational excellence through innovation and ensuring player and partner delight across Microsoft Gaming.
As part of GPSO, the Xbox Services & Operations (XSO) team mission is to build and maintain services enabling increased customer engagement plus player growth across the Microsoft Gaming eco-system. A significant part of this responsibility involves adopting and/or creating Cloud Solutions. We leverage Azure Cloud platform capabilities; along with investing in the engineering of complementary Observability and Manageability solutions to run our Gaming business. We use this approach to apply consistent and scalable solutions across existing Xbox services, aiding in broad adoption across our Gaming business partners and consulting with acquisitions to assure their migrations to Azure Cloud are executed successfully with high degrees of Operational Excellence. The end objective being assurance that all systems within our Microsoft Gaming portfolio are operating on modern cloud capabilities thus eliminating the burdens and risks associated with dedicated infrastructure and/or legacy solutions. This role requires developing strong working relationships across business partners in Gaming, aiding in creating unified cloud adoption plans and ultimately assisting with consultation or engineering execution of the migrations.
As a Technical Program Manager in XSO . This opportunity will allow you to p artner across several geographically diverse gaming teams to define the business case, product strategy, and roadmap for age-related, family, ask-a-parent, and child safety client experiences.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities:
- Partner across several geographically diverse gaming teams to define the business case, product strategy, and roadmap for age-related, family, ask-a-parent, and child safety client experiences.
- Lead a team of 5+ Product/Program Managers across multiple geographies focused on client and service experiences.
- Create teamwide communications that highlight feature development progress and evangelize your area in internal and external forums.
- Lead by example to foster a diverse and inclusive culture where all voices are heard, allowing everyone to bring their authentic selves to work
- Embody our Culture and Values .
Qualifications:
REQUIRED QUALIFICATIONS:
- Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
- OR equivalent experience.
- 4+ years people management experience.
- 3+ years of experience managing cross-functional and/or cross-team projects.
- Experience leading solutions related to family and child safety in gaming.
- Experience working with privacy and legal teams related to privacy, child safety laws and regulations
- Bachelor's Degree and either 10+ years' experience in product/program management or combination of similar experience with software development and client releases.
- Demonstrated success in leading multiple client launches across Web, mobile, and PC.
- Demonstrated ability to develop a deep understanding of internal and external customer needs and create exceptional customer experiences
- 4+ years of experience managing cross-functional and/or cross-team projects.
- Demonstrated growth mindset and track record of contributing to the success of others, leveraging the work of others, and strong individual contributions
- Adept at bringing multiple stakeholders together, aligning them on a unified vision
- Demonstrated ability and/or experience in leading program/product managers
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until February 19, 2025.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.