Management Analyst III

Salary : $77,640.16 - $129,399.50 Annually
Location : FAIRFAX (EJ27), VA
Job Type: FT Salary W BN
Job Number: 25-00429
Department: Family Services
Opening Date: 02/15/2025
Closing Date: 2/28/2025 11:59 PM Eastern
Pay Grade: S27
Posting Type: Open to General Public

Job Announcement

Provides leadership and direction for quality assurance and training activities for the public assistance program area of the Public Assistance & Employment Services (PAES) division. The public assistance program area has over 500 staff located in four regional offices across the county. In collaboration with the PAES senior managers and their staff, develops and implements a comprehensive quality assurance, training and staff development plan for the division with clearly defined objectives and strategies that support the division's mission and vision. Assesses and defines competencies required for new and experienced staff. Proactively identifies knowledge gaps and opportunities for improvements. Promotes continuous quality improvement to enhance employee engagement, and to build the division's internal capacity to improve organizational effectiveness. Manages multiple projects and facilitates implementation of appropriate organizational change initiatives. Manages the work of the public assistance Quality Assurance and Training Team. Manages the design, marketing, delivery, and evaluation of in-house and contracted training. Supervises in-house staff that create, develop and deliver original professional development training and other development programs for PAES staff. Develops, delivers, oversees, and/or procures training and staff development activities to enhance the competencies of staff and prepare them to address future organizational initiatives. Prepares a variety of narrative and statistical reports to document findings, progress, outcomes and recommendations that fit within the division's/department's culture, strategic direction, and resources. Participates as an integral member of the PAES Management Team, the agency-wide DFS Professional Development Team, and other work teams. Acts as the liaison for the PAES division in agency and county-wide training, staff and organizational development initiatives.

Note: The assigned functional areas of the position are human resources, budgeting and financial management, contract administration and business management, business administration, public administration, mathematics, and/or statistics.
Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)
Independently designs, develops, and coordinates ongoing department programs and special projects;
Performs a wide range of professional-level management work for more than one broad administrative function including complex analysis and diverse project management in a lead capacity;
Coordinates and manages the work of administrative, para-professional, and/or professional-level staff in the day-to-day activities of selected projects. Plans, organizes, and coordinates changes to the policies, procedures, or processes related to multiple administrative functions (financial, procurement, budget, human resources, contract or grants administration, information technology systems, etc.);
Plans and conducts or oversees studies or research activities to ensure program quality, determine unmet needs or ensure efficacy of existing programs;
Provides guidance, recommendations, and advice to departmental managers;
Serves on committees, task forces, and management teams to evaluate the effectiveness and efficiency of existing management/administrative systems;
Writes, edits, and finalizes reports and presentations and presents findings and recommendations to department senior managers.
Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an-all inclusive list).
Considerable knowledge of mission, goals, and objectives of the organizational unit, program, or activities to which incumbent is assigned;
Considerable knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g. personnel, budgeting and financial management, contract administration and management);
Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
Ability to identify possible solutions for solving business problems;
Ability to evaluate proposals and solutions in terms of benefits, costs, and overall impact on the project, program, or organization;
Ability to make oral presentations to department management, other departments, or the public;
Ability to write detailed, accurate reports, grants, or solicitations for pertinent areas of administration;
Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
Ability to supervise and train staff;
Ability to lead assigned employees, including delegating and reviewing work assignments, providing coaching and guidance, monitoring and evaluating performance, and supporting training and development planning.
Employment Standards

MINIMUM QUALIFICATIONS:

(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in field related to the assigned functional area; Plus four years of professional work experience with in the functional area.

CERTIFICATES AND LICENSES REQUIRED:
None.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and a Child Protective Services Registry check to the satisfaction of the employer.

This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)

PREFERRED QUALIFICATIONS:

• Master's degree in public administration, Organizational Development, Business Management, or other related fields.
• Knowledge of federal, state and local laws governing public assistance and welfare reform and the ability to apply them correctly.
• Extensive knowledge and experience with methods and techniques of training and adult learning.
• Experience assessing staff competencies and developing capacity for organizational change.
• Broad-based knowledge of public sector management practices with extensive knowledge of human services processes.
• Experience performing program evaluation; performance and outcome measurement; project management; developing presentations, report writing and production, and oral presentations.
• Experience with automated technology and its applications to include databases, spreadsheets, word processing, and using the Internet as a research and benchmarking tool.
• Knowledge of and the ability to apply the principles, practices, tools and techniques of team-based management.

PHYSICAL REQUIREMENTS:
Ability to input, access, and retrieve information from a computer.
Ability to perform repetitive hand, arm, wrist and shoulder movements.
Ability to travel to various locations throughout Fairfax County to provide coverage, attend meetings and training.
All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home () and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

#LI-RS1
Merit Positions

Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Vision/Dental Insurance Coverage
• Group Term Life Insurance
• Long Term Disability
• LiveWell Program
• Flexible Spending Programs
• Paid Leave (annual, sick, parental, volunteer activity, and more!)
• Paid Holidays
• Contributory Retirement Plan
• Deferred Compensation
• Employee Assistance Program
• Employees' Child Care Center
• Commuter Benefit Program
• Continuous Learning Opportunities

NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

For additional details please visit the
Non-Merit Positions

Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.

• Medical/Vision/Dental Insurance Coverage
• Flexible Spending Program
• Deferred Compensation

Temporary: scheduled to work a maximum of 900 hours in a calendar year.

• No benefits

01

What is the highest level of education that you have completed?

• Less than 12th grade
• High school diploma or GED
• Some college
• Associate degree
• Bachelor's degree
• Master's degree
• Doctorate degree

02

Please indicate the major(s) or minor(s) for your completed degree(s). Check all that apply.

• Public administration
• Business administration
• Public health
• Data science/ Data engineering
• Mental health/behavioral health/counseling
• Social work
• Other (related field)
• Other (non-related field)
• None of the above

03

If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable".
04

If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.

• Less than 45 quarter hours
• 45 to less than 90 quarter hours
• 90 to less than 135 quarter hours
• 135 to less than 180 quarter hours
• 180 or more quarter hours
• Less than 30 semester hours
• 30 to less than 60 semester hours
• 60 to less than 90 semester hours
• 90 to less than 120 semester hours
• 120 or more semester hours
• Not applicable

05

How many years of full-time equivalent professional work experience do you have within the assigned functional areas of human resources, budgeting and financial management, contract administration and business management, business administration, public administration, mathematics, and/or statistics?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six to less than seven years
• Seven to less than eight years
• Eight or more years

06

How many years of full-time equivalent professional work experience do you have analyzing data and presenting the subsequent analysis of the data?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

07

How many years of full-time equivalent professional experience do you have working with federal, state, and local laws governing public assistance?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

08

How many years of full-time equivalent experience do you have working with a diverse multicultural population?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

09

How many years of full-time equivalent supervisory experience do you have?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

10

Which of the following duties do you have professional experience? Check all that apply.

• Extensive knowledge and experience with methods and techniques of training and adult learning
• Experience assessing staff competencies and developing capacity for organizational change
• Broad-based knowledge of public sector management practices with extensive knowledge of human services processes
• Experience performing program evaluation; performance and outcome measurement; project management; developing presentations, report writing and production, and oral presentations
• Experience with automated technology and its applications to include databases, spreadsheets, word processing, and using the Internet as a research and benchmarking tool
• Knowledge of and the ability to apply the principles, practices, tools and techniques of team-based management
• None of the above

Required Question