Patient Safety Director

Introduction

Want to join a team of daring managers who care without reservations or limits? Our TriStar Southern Hills Medical Center team is looking for a Director of Patient Safety. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years.

Benefits

TriStar Southern Hills Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Patient Safety Director and be a part of the innovation of ideas.

Job Summary and Qualifications

The Director of Patient Safety is responsible for advancing a patient safety program that promotes a culture of safety and the elimination of avoidable harm.

What you will do in this role:

• Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes.
• Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
• Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
• Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
• Utilize alerts and best practices to perform gap assessments and implement strong actions that will alleviate identified gaps.
• Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
• Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
• Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
• Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
• Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
• Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.
• Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.
• Champion completion of Culture of Safety Survey.
• Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes.
• Provide feedback that acknowledges both the value of event reporting and review of reported events.
• Provide ongoing education to leaders, clinicians, and staff on the science of safety and patient safety initiatives.
• Work with facility leaders to ensure understanding of and compliance with the National Patient Safety Goals.
• Partner with facility leadership to establish activities that enable and sustain an open and fair environment promoting learning, safe systems, and appropriately managing behavioral choices related to patient safety.
• Engage patients/families when appropriate in the patient safety program.
• Oversee the management and use of event information to benchmark and track progress to zero avoidable harm.
• Provide analysis and identifying trends from reports to track progress of improvement strategies. Spread and sustain improvement.
• Present informative and actionable patient safety reports to appropriate committees to include high level presentations to Leadership, Medical Executive Committee and Board of Trustees.
• Work with defense legal counsel to coordinate the investigation, processing and defense of claims against the facility; records, collects, documents, maintains, and provides to defense attorneys any requested information and documents necessary manage facility claims while maintaining privilege of PSWP.
• Work with security on procedures to reduce the frequency and/or minimize the severity of property loss or assets.

What qualifications you will need:

• Certification in Patient Safety (CPPS) required or must be obtained within 12 months of hire.
• Bachelor's Degree in Healthcare related field required; Master's Degree preferred.
• Clinical background preferred.
• 3-5 years of healthcare experience in patient safety, risk, and/or quality preferred. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.
• Knowledge of and experience with patient safety analysis techniques/methods required.
• Current licensure as a Registered Nurse (RN) in the state of Tennessee or compact state strongly preferred.

Serving our community for the past 40 years, TriStar Southern Hills has been a leader for a wide range of healthcare services. These include emergency services, cardiology, orthopedics and rehabilitation. TriStar Southern Hills is an Accredited Chest Pain Center with PCI and a Primary Stroke Center. There are more than 300 board certified physicians representing more than 20 specialties. Many have offices located on our campus.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute 14 times and was one of only four honorees in the Healthcare Providers category in 2024. In 2023, HCA Healthcare delivered charity care, uninsured discounts and other uncompensated care at an estimated cost of approximately $3.7 billion.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a Patient Safety Director and help us improve more lives in more ways.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.