ServiceNow Technical Architect
Apply NowCompany: Tata Consultancy Services
Location: Milwaukee, WI 53215
Description:
Roles & Responsibilities
Experience as a Senior Architect / consultant
Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.
Experience in ServiceNow custom application design and development
Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions.
Experienced in leading end to end Implementation and transformation programs in ITSM/ITOM/ ITAM [HAM, SAM], HRSD and CMDB.
Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations
Mentor and share technical knowledge/guidance to team.
Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements.
Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.
Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM / HAM / SAM / Discovery and ITIL V3 foundation.
Good Communication and presentation skills, Client handling.
Java Scripting knowledge and hands on experience on it.
Hands-on design, development and deployment experience with the ServiceNow platform.
Greenfield, Replatform, Consolidation and Migration Experience
Provide technical direction for the development, design, and systems integration for client engagement from the definition phase through implementation.
Review work of development team.
Create and execute development plans as appropriate to meet changing needs and requirements.
Communicate and enforce coding standards
Develop and utilize deep platform knowledge and expertise in:
Workflow Configuration
Application UI Configuration
Coaching and mentoring of others and responsible for their career development, education and certification commensurate with the requirements of the practice strategy
Generic Managerial Skills
Communicate effectively with different teams
Remain flexible to changing priorities, open to new ideas
Salary Range: $135,000-$150,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1
Experience as a Senior Architect / consultant
Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.
Experience in ServiceNow custom application design and development
Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions.
Experienced in leading end to end Implementation and transformation programs in ITSM/ITOM/ ITAM [HAM, SAM], HRSD and CMDB.
Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations
Mentor and share technical knowledge/guidance to team.
Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements.
Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.
Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM / HAM / SAM / Discovery and ITIL V3 foundation.
Good Communication and presentation skills, Client handling.
Java Scripting knowledge and hands on experience on it.
Hands-on design, development and deployment experience with the ServiceNow platform.
Greenfield, Replatform, Consolidation and Migration Experience
Provide technical direction for the development, design, and systems integration for client engagement from the definition phase through implementation.
Review work of development team.
Create and execute development plans as appropriate to meet changing needs and requirements.
Communicate and enforce coding standards
Develop and utilize deep platform knowledge and expertise in:
Workflow Configuration
Application UI Configuration
Coaching and mentoring of others and responsible for their career development, education and certification commensurate with the requirements of the practice strategy
Generic Managerial Skills
Communicate effectively with different teams
Remain flexible to changing priorities, open to new ideas
Salary Range: $135,000-$150,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1