IT Software QA Advisor

Job Description:

• To design, develop, maintain, test and debug tests for software and applications; to determine the compatibility and impact of new programs on existing system tests and test plans; to develop expertise in and assume responsibility for one or more specific system functions; to formulate/define system scope and objectives; to devise or modify tests to verify implementation of complex problems; to assume responsibility for project completion; and to provide guidance and training to Quality Assurance Analyst I colleagues.
• Becomes familiar with all aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
• Assumes responsibility and develops expertise for a specific area of functionality of the application.
• Defines and establishes quality assurance procedures, standards, metrics reporting and auditing.
• Analyzes user needs as required; leads in the design of tests to verify that end user needs have been met.
• Develops and maintains software test scripts and test plans to verify systems meet the specifications outlines in data processing requests.
• Assesses requirements of insurance carriers and regulatory groups; leads in the design and development of tests to verify system software meets those requirements.
• Tests and verifies software; assists in testing projects for members of the programming staff.
• Prepares documentation for assigned projects and follows software release procedures.
• Assists in the professional growth of Quality Assurance Analyst I colleagues.
• Follows pre-established standards and guidelines as they pertain to design and development of tests and test plans.
• Maintains up-to-date knowledge of current quality assurance tools and other technology advances.
• Delivers and maintains the highest quality of customer services to our clients.

QUALIFICATIONS

• Bachelor's degree from an accredited college or university required.
• Information Systems or Computer Science major preferred.
• Eight (8) years of information technology/computer science experience or equivalent combination of education and experience required, including four (4) years of testing/quality assurance experience with two (2) years specialized experience with emphasis on interpreting user requirements, and development of business application tests required.
• Insurance industry experience preferred.
• Requires 10+ years QA Experience
• Good SQL/Oracle skills
• Good Troubleshooting skills
• Basic Unix experience
• Manual Testing
• Knowledge of client/server applications and claims management systems
• Excellent project management skills
• High level of self-motivation
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Leadership skills
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Ability to work independently
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Preferred:
  
  • E2E Testing Experience
  • API Testing Experience
  • Progress Language
  • Quality Center/ALM
  • Microsoft SQL Server Management Studio
  • SharePoint

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.