Supervisor of Payroll

Salary: $116,000.00 Annually
Location : 21 Arlington Avenue, Charlestown
Job Type: Full-Time
Job Number: 25-20806
Department: MBTA - Office of Chief of Infrastructure
Area: 361-OCI admin
Opening Date: 02/18/2025
Closing Date: 3/4/2025 11:59 PM Eastern
Licenses / Certifications: None Required
Union Affiliation: L453 Professional
Safety Sensitive: Yes; this is a Safety Sensitive position. Employees in this role will be subject to periodic physical examinations plus random drug and alcohol testing.
Essential Classification (Emergency Staff): Yes; this position is classified as essential. Employees in this role are required to report to work for their assigned work hours or as directed by supervisory personnel during declared States of Emergency.
On-Call or 24/7: Yes; this position is classified as on-call or 24/7. Employees in this role must be available to respond to page / text / call and report to work as directed by supervisory personnel.

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary
The supervisor of Payroll for E&M will manage and direct the day-to-day operations of the payroll clerks who are responsible for logging time for E&M non-exempt employees. Duties will include overseeing payroll clerks and the ensuring the correct entry and tracking of all payroll entries for Engineering and Maintenance (Infrastructure and Stations). In addition, this position will also be required to perform the duties of payroll clerks as required.

Duties & Responsibilities

• Manage and oversee E&M payroll clerk team.
• Develop, implement, and enforce policies, procedures, and priorities for payroll to operate as effectively as possible.
• Maintain appropriate staffing levels including providing for vacation coverage, overtime hiring, and management and onboarding of TC list and candidates list employees, etc.
• Allocate departmental resources as needed and evaluate activities to improve efficiency.
• Monitor and track payroll for all E&M areas and provide assistance as needed for completion.
• Prepare daily, weekly, and monthly reports for senior management.
• Coordinate activities between Payroll Department and E&M Payroll Clerk team needed for resolution of payroll related issues.
• Drive and support process improvements and changes in the department.
• Respond to each inquiry, whether from a customer, vendor or coworker in a professional and courteous manner.
• Drive a company vehicle to visit work sites and to assist at emergencies and/or events as needed.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements and policies of the Authority including the EEO, Antidiscrimination and Antiharassment and Antiretaliation policies.
• Work any and all shifts and/or locations as assigned or directed.
• Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty four (24) hours per day, seven (7) days per week.
• Prepare reports and information approved by the manager for legal cases, attend depositions, if necessary.
• Perform related duties and projects as assigned.

Supervision

• 8 Payroll Clerks.

Minimum Requirements & Qualifications

• A high school diploma or equivalent (G.E.D.) with the ability to comprehend, communicate and respond to instructions, orders, signs, and notices, inquiries, etc., in English.
• Three (3) years of experience in payroll, accounting, finance, or other administrative duties.
• Effectively communicate with regulatory agencies, community organizations and others on technical and sensitive matters; have excellent customer service, conflict resolution, negotiation, presentation, communication and writing skills.
• The ability to use MS applications (Word, Excel, PowerPoint etc.).
• Have the ability to work any and all shifts and/or locations as assigned or directed.
• Be available to work twenty-four (24) hours per day, seven (7) days per week.
• Have the ability to supervise and work effectively with a diverse workforce.
• Have a valid driver's license.
• The ability to provide internal and external customers with a courteous and professional experience.
• The ability to adopt and drive change in the organization, and support change management initiatives.

• The ability to work any and all shifts and/or locations as assigned or directed.
• Be available to work twenty-four (24) hours per day, seven (7) days per week.
• The ability to supervise and work effectively with a diverse workforce.

Preferred Experience

• Additional years of experience in railroad, maintenance or construction.
• Additional experience in call centers or customer service.
• One (1) year Supervisory experience.
• Experience with enterprise-wide payroll system.
• Working knowledge with enterprise wide HRIS.

• Experience with HRCMS (release 9.0 and above).
• Proficiency with MS Office, PeopleSoft, and Database applications.

Substitutions Include

• None

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
• Ability to provide internal and external customers with courteous and professional experiences
• Ability to work effectively independently and as part of a team (or supervise, if required)
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.

Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.

Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.

Work Eligibility: Although the MBTA is an all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.

Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.

Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.

On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.

Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.

ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or

Diversity, Equity, and Inclusion: The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit

Employment Benefits at the MBTA

Full-Time Employees:

The MBTA offers comprehensive benefits packages to full-time employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:

• Insurance: Health, Dental, Vision, Life (basic and supplemental), and Long-Term Disability
• Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, and Holidays
• Retirement: Pension or deferred compensation 401(a), plus MBTA contributions
• Complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail)
• Tuition Reimbursement (up to $10,000 per year)
• Public Service Loan Forgiveness (PSLF) for student loans
• Commuter Choice Parking Program: Pre-tax benefits for parking
• Flexible Spending Account (FSA): Pre-tax benefits for healthcare-related expenses
• Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
• Shopping discounts via GovX.com
• Verizon and AT&T service discounts
• And more...

Internships:

Internship positions are not eligible for most MBTA Benefits. However, paid sick time may be incurred. Each intern also receives a complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) to use throughout the duration of their internship. Please contact the assigned Recruiter directly or email hrstaffing@mbta.com for more information.

Disclaimer:

The above information is meant to be a general overview of the benefit programs offered by the MBTA, which may or may not apply to a specific position. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policies and does not establish a binding practice. Please contact the assigned Recruiter directly or email hrstaffing@mbta.com for more information.

The MBTA is an Affirmative Action/Equal Opportunity Employer
01

What is the highest level of education you have completed?

• I did not attain a high school diploma or equivalent / GED.
• High School Diploma or Equivalent
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

02

How many years of experience do you have in payroll, accounting, finance, or other administrative duties?

• Less than 1 year
• More than 1 year, less than 2 years
• More than 2 years, less than 3 years
• 3+ years

03

Please rate your current proficiency level using Microsoft Word, Excel, and PowerPoint.

• No experience
• Beginner
• Average
• Advanced
• Expert

Required Question