Senior Director of Procurement Operations

Salary: $162,710.00 - $202,228.00 Annually
Location : 10 Park Plaza, Boston
Job Type: Full-Time
Job Number: 25-20817
Department: MBTA - Procurement & Logistics
Area: 766-Proc&Logistics Office
Opening Date: 02/18/2025
Closing Date: 3/4/2025 11:59 PM Eastern
Licenses / Certifications: Please see job description.
Union Affiliation: Executive
Safety Sensitive: No; this is not a Safety Sensitive position.
On-Call or 24/7: No; this position is not classified as on-call or 24/7.
Essential Classification (Emergency Staff): Yes; this position is classified as essential. Employees in this role are required to report to work for their assigned work hours or as directed by supervisory personnel during declared States of Emergency.

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary
The Senior Director of Procurement Operations will be responsible for leading the development of sourcing strategies and business processes that enhance vendor performance and cost effectiveness for the MBTA. The Senior Director will utilize current technology and talent capabilities to drive continual improvement in procurement processes and controls.

The Senior Director will provide strategic and operational direction for the entire procurement organization, as well as day-to-day oversight and management for the Strategic Sourcing Managers. This role will also bring insight and leadership to improve speed to contract execution and implement best practices in procurement and supplier management to support commercial and operational objectives.

The Senior Director will undertake and conduct the procurement process for large and/or complex key strategic contract procurements. This position will also be responsible for ensuring the execution of standards, controls, policies, procedures and performance metrics to effectively manage the acquisition and reporting of third party spend.

Duties & Responsibilities

• Set priorities and performance goals for Strategic Sourcing Managers and guide strategy development for major commodities.
• Oversee the development of annual strategic sourcing plans which specify how resources will be utilized, how departments will be supported, and the associated savings goals.
• Establish and maintain strong relationships with internal customers to ensure clear alignment between team actions and business unit interests.
• Design and implement processes to ensure that materials and services procurements are conducted in a consistent, efficient, and effective manner, in compliance with all applicable laws, regulations, policies and procedures. This includes but is not limited to identifying opportunities to utilize existing statewide contracts or create master blanket purchase orders in cooperation with the Massachusetts Operational Services Division.
• Drive the continued implementation of procurement systems and leverage technology to drive procurement operations.
• Ensure proper reporting metrics are established that are useful at all levels of the procurement group to measure performance, track initiatives and deliver contracts on time.
• Establish, develop and meet goals for cost reduction, contract maximization and continuous improvement.
• Participate in fact-based negotiations and executes contracts utilizing approved terms and conditions.
• Lead team by example through operating with integrity, respect and trust.
• Establish and maintain relationships with MBTA Procurement, OSD, Maintenance Operations, vendors and suppliers of goods and services.
• Respond to each inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner.
• Uphold the rights and interests of the MBTA while building and maintaining an effective relationship with employees.
• Provide oversight and direction to mail room.
• Perform related duties and projects assigned.

Supervision

• Directly supervise a team of Strategic Sourcing Managers.

Minimum Requirements & Qualifications

• Bachelor's degree in Finance, Business Administration, Public Administration, Operations Management or Supply Chain Management or related field.
• Ten (10) years of management experience in procurement and sourcing operations.
• Seven (7) years of supervisory, managerial, and/or leadership experience.
• Proven track record utilizing people, processes, and technology to improve procurement and sourcing operations.
• Demonstrated strong experience in supplier/vendor relationship management.
• Ability to manage large scale projects and cross-functional teams.
• Strong knowledge of Word, Excel, Access and PowerPoint applications.
• An understanding of complex contracts.
• Effective organizational, multi-tasking, time management and quantitative skills.
• Handle sensitive and confidential information in an appropriate manner.
• Have excellent customer service and conflict resolution skills.
• Ability to provide internal and external customers with a courteous and professional experience.
• Ability to travel to locations throughout the MBTA's service area.
• Excellent communication and influencing skills including negotiating and contracting.
• Good teamwork skills actively involve colleagues across the business, builds collaborative relationships.

Substitutions Include

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.
• An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.
• A master's degree in a related subject substitute for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience

Preferred Experience and Skills

• Master's degree Finance, Business Administration, Public Administration, Operations Management or Supply Chain Management or related field.
• Additional years of experience with a successful track record working in sourcing.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
• Ability to provide internal and external customers with courteous and professional experiences
• Ability to work effectively independently and as part of a team (or supervise, if required)
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.

Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.

Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.

Work Eligibility: Although the MBTA is an all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.

Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.

Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.

On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.

Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.

ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or

Diversity, Equity, and Inclusion: The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit

Employment Benefits at the MBTA

Full-Time Employees:

The MBTA offers comprehensive benefits packages to full-time employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:

• Insurance: Health, Dental, Vision, Life (basic and supplemental), and Long-Term Disability
• Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, and Holidays
• Retirement: Pension or deferred compensation 401(a), plus MBTA contributions
• Complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail)
• Tuition Reimbursement (up to $10,000 per year)
• Public Service Loan Forgiveness (PSLF) for student loans
• Commuter Choice Parking Program: Pre-tax benefits for parking
• Flexible Spending Account (FSA): Pre-tax benefits for healthcare-related expenses
• Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
• Shopping discounts via GovX.com
• Verizon and AT&T service discounts
• And more...

Internships:

Internship positions are not eligible for most MBTA Benefits. However, paid sick time may be incurred. Each intern also receives a complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) to use throughout the duration of their internship. Please contact the assigned Recruiter directly or email hrstaffing@mbta.com for more information.

Disclaimer:

The above information is meant to be a general overview of the benefit programs offered by the MBTA, which may or may not apply to a specific position. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policies and does not establish a binding practice. Please contact the assigned Recruiter directly or email hrstaffing@mbta.com for more information.

The MBTA is an Affirmative Action/Equal Opportunity Employer
01

Which of the following best describes your education and experience?

• I did not attain a high school diploma or equivalent / GED.
• A High School Diploma/ equivalent with seventeen (17) years of management experience in procurement and sourcing operations.
• An Associates Degree from an accredited institution with thirteen (13) years of management experience in procurement and sourcing operations.
• A Bachelor's Degree in Finance, Business Administration, Public Administration, Operations Management or Supply Chain Management or related field with ten (10) years of management experience in procurement and sourcing operations.
• A Master's Degree or higher in a related subject with eight (8) years of management experience in procurement and sourcing operations.

02

Do you have seven (7) years of supervisory, managerial, and/or leadership experience?

• Yes
• No

03

Please describe your experience in supplier/vendor relationship management.

• No experience
• Minimal Experience
• Some Experience
• Advanced Experience
• Expert Experience

04

Please rate your current proficiency level using Microsoft Word, Excel, Access and PowerPoint applications.

• No experience
• Beginner
• Average
• Advanced
• Expert

05

Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?

• Yes
• No

Required Question