Business Transformation Senior Manager-GenAI

ADP is hiring a Business Transformation Senior Manager - Generative AI Focus.

• Do you enjoy taking on challenges, upholding values, energizing a team, and exceeding goals by driving projects to solve for problems across people, process and technology?
• Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
• Do you enjoy collaborating with different stakeholders and team members while staying aligned to team objectives and goals?

If so, you will fit right in with our dedicated team, who make amazing things happen for each other and our clients every day. Do not just take our word for it... read on and see for yourself!

ADP is hiring a Business Transformation Senior Manager for the Human Resources Outsourcing (HRO) Business Transformation Team who will lead program management, change management and adoption of Generative AI initiatives. This person will work collaboratively across multiple stakeholders and functional areas to achieve results. There are no direct reports associated with this role.

What you'll do: Responsibilities

You are an experienced management, technology, or strategy consultative professional with the ability to define how best to leverage people, process, technology, and data to achieve desired business results. You are passionate about artificial intelligence and technology. You are a highly driven initiative-taker inspired by working with cross-functional teams.

What you can expect on a typical day:

You will:

• Lead and execute the end-to-end program management for Generative AI initiatives, with a focus on change & adoption, data & value analysis and tech adoption
• Help coach, upskill and guide Senior Consultants and Business Analysts through the Business Transformation project lifecycle
• Identify opportunities for Generative AI and support prioritization and adoption
• Drive organizational readiness efforts, including creating communications and trainings to prepare teams, as well as identifying and tracking key success metrics
• Collaborate with product, operations, and the business on Generative AI projects to streamline ways of working, create clear communications and drive successful deployments
• Develop and manage a strategy independently and see it through design, build and execution (end-to-end)
• Apply change management, org design and business process methodology and approaches to design and roll out programs for the organization's most strategic projects, mostly as part of large teams
• Establish frameworks, define opportunities, drive awareness and guide team members to realize these opportunities
• Create roadmaps and plan for pilots and releases
• Be a change catalyst capable of aligning strategy, people, process, and technology
• Perform assessments to develop insights and action plans to achieve best-in-class performance
• Understand the big picture and be able to connect all the dots with little guidance
• Be a servant leader and have a team mindset

TO SUCCEED IN THIS ROLE: Requirements

• At least 6 years of relevant work experience, preferably in a quantitative business-related capacity such as management consulting, product management, or strategy
• Deep experience in strategic change management methodologies (leader alignment, stakeholder analysis, change impact assessment (tech and business process), communications creation, training, change measurement and adoption tracking, survey development and data story telling
• Deep experience in business case development, prioritization, and strategic technology adoption/implementation
• Technical training strategy development and execution

Behaviors:

• Proactive self-starter requiring minimal guidance and ability to meet deadlines
• Strong problem-solver who recommends and implements practical solutions while collaborating directly with stakeholders to drive business and technical improvements
• Ability to influence and challenge stakeholders, present to senior stakeholders and lead change
• A willingness to operate with ambiguity and able to read between the lines
• Be keenly focused on the associate experience, operational excellence, and efficiencies
• Highly organized, detail-oriented, and proactive with strong project management skills
• Keep up to date with the latest AI trends

Technical Skills:

• Advanced Microsoft PowerPoint skills - putting together executive friendly presentations cohesively, depending on the project or audience
• Advanced Microsoft Excel skills such as creating pivot tables, v-lookups when analyzing data and being able to tie that analysis back to a business case or results
• Advanced skills working with data and using data to create meaningful insights
• Understanding of Generative AI technology and best practices with driving adoption

Bonus points for these: Preferred Qualifications

• MBA or other advanced degree
• Big-4 management consulting experience with Fortune 500 clients
• Experience with Salesforce, including AI features
• Project Management Professional (PMP) Certification
• Industry knowledge of pertinent HR, Payroll and Benefits policies and procedures

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourselfin a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress
• Continuously learn through ongoing training, development, and mentorship opportunities
• Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones
• Focus on your mental health and well-being.We are here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another
• Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live
• Get paid to pay it forward.Company-paid time off for volunteering for causes you care about

What are you waiting for? Apply today!