Senior Consultant - People & Culture Organizational Management
Apply NowCompany: TELUS Corporation
Location: Burnaby, BC V3J 1A1
Description:
Description
Create awesome experiences for our customers.
Join our team
We're looking for bright people who like solving big problems. As an integral part of the P&C Operations team, you'll tackle all kinds - and solve them end to end. We're just as passionate about our team as we are about our customers and we're looking for people that radiate this passion. We are on a quest to create the ultimate team member experience.
Here's the impact you'll make and what we'll accomplish together
As the Senior Consultant, you will be working in partnership with cross-functional teams and leaders on key processes that maximize operational efficiency and make a positive impact on team member experience. More specifically, you will act as the business process owner of Organizational Management, in our evolving Success Factors (internal:TeamHub) environment, providing thought leadership and technical expertise to all internal and external users.
You will have the opportunity to partner, network and influence at all levels across the TELUS team to deliver an effective architecture of the system supporting how organizational data affects job profiles, compensation and other critical team member data. While you will be a part of a team delivering operational readiness projects, you will also be responsible for identifying and driving transformative and strategic change for the entire P&C team.
Here's how
Act as the business process owner and prime for Organizational Management activities at TELUS
Lead transformational initiatives to advance our business readiness capabilities and developing our organizational agility
Build and deliver training to business owners to ensure change requests are aligned with strategic direction of the organization
Oversee and support all system readiness deliverables from a P&C Ops perspective, including testing, defect and release management with other stakeholders and external consultants
Continuously look for opportunities to improve internal processes to drive efficiency and maximize team member engagement
Represent the team member experience through influencing decision-making & program recommendations to drive optimal outcomes and support the TELUS team
Build strong relationships with internal cross-functional partners to ensure we are delivering the optimal experience
Qualifications
You're the missing piece of the puzzle
You have extensive experience supporting Organizational data in large organizations, ideally certified in SuccessFactors Employee Central
Presents an analytical and creative mindset. You thrive at solving problems and making sound decisions under pressure
Proven track record in managing and liaising with other business functions (e.g. Finance) to ensure OM data is properly managed, maintained and used in an effective and efficient manner
Experience working in complex, ever evolving HRIS environments and/or HRIS projects to achieve maximum efficiency with OM data
Demonstrated proficiency working with SAP HCM data and data migration
Hold a "bigger picture" mentality when it comes to HRIS solutions. You will have experience mapping data, systems and processes to achieve maximum efficiencies
Solid understanding of HR processes, policies and procedures
Knowledge of change management methodology
Great-to-haves
CHRP Designation
Salary Range:
Performance Bonus or Sales Incentive Plan:
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:
Please note that the compensation shown in the job posting may be subject to change in 2025.
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
People & Culture, Finance and Corporate Affairs
Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization.
We are honoured to be recognized
82%
2023 engagement score
140,000+
Team members worldwide
12
# of years voted One of Canada's Best Corporate Citizens
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Create awesome experiences for our customers.
Join our team
We're looking for bright people who like solving big problems. As an integral part of the P&C Operations team, you'll tackle all kinds - and solve them end to end. We're just as passionate about our team as we are about our customers and we're looking for people that radiate this passion. We are on a quest to create the ultimate team member experience.
Here's the impact you'll make and what we'll accomplish together
As the Senior Consultant, you will be working in partnership with cross-functional teams and leaders on key processes that maximize operational efficiency and make a positive impact on team member experience. More specifically, you will act as the business process owner of Organizational Management, in our evolving Success Factors (internal:TeamHub) environment, providing thought leadership and technical expertise to all internal and external users.
You will have the opportunity to partner, network and influence at all levels across the TELUS team to deliver an effective architecture of the system supporting how organizational data affects job profiles, compensation and other critical team member data. While you will be a part of a team delivering operational readiness projects, you will also be responsible for identifying and driving transformative and strategic change for the entire P&C team.
Here's how
Act as the business process owner and prime for Organizational Management activities at TELUS
Lead transformational initiatives to advance our business readiness capabilities and developing our organizational agility
Build and deliver training to business owners to ensure change requests are aligned with strategic direction of the organization
Oversee and support all system readiness deliverables from a P&C Ops perspective, including testing, defect and release management with other stakeholders and external consultants
Continuously look for opportunities to improve internal processes to drive efficiency and maximize team member engagement
Represent the team member experience through influencing decision-making & program recommendations to drive optimal outcomes and support the TELUS team
Build strong relationships with internal cross-functional partners to ensure we are delivering the optimal experience
Qualifications
You're the missing piece of the puzzle
You have extensive experience supporting Organizational data in large organizations, ideally certified in SuccessFactors Employee Central
Presents an analytical and creative mindset. You thrive at solving problems and making sound decisions under pressure
Proven track record in managing and liaising with other business functions (e.g. Finance) to ensure OM data is properly managed, maintained and used in an effective and efficient manner
Experience working in complex, ever evolving HRIS environments and/or HRIS projects to achieve maximum efficiency with OM data
Demonstrated proficiency working with SAP HCM data and data migration
Hold a "bigger picture" mentality when it comes to HRIS solutions. You will have experience mapping data, systems and processes to achieve maximum efficiencies
Solid understanding of HR processes, policies and procedures
Knowledge of change management methodology
Great-to-haves
CHRP Designation
Salary Range:
Performance Bonus or Sales Incentive Plan:
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more ...
Please note that the compensation shown in the job posting may be subject to change in 2025.
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
People & Culture, Finance and Corporate Affairs
Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization.
We are honoured to be recognized
82%
2023 engagement score
140,000+
Team members worldwide
12
# of years voted One of Canada's Best Corporate Citizens
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.