Desktop Support Technician
Apply NowCompany: Allyon, Inc.
Location: Washington, VA 22747
Description:
Desktop Support Technician
Job Details
Location : Washington, DC
Position Contact : Tyler Pettway
Job Number : 31865
Job Posted Date : 2/19/2025
Job Description
Job Title:
Deskside Support Technician
Location:
Washington, DC
Minimum Requirements:
High School diploma with 5+ years of prior relevant experience
Customer service-focused attitude
Current Secret clearance
Ability to maintain a Secret clearance
Past experience providing IT (Tier II) support in a Windows office environment
Excellent written and verbal communication skills
Use of an ITSM ticketing system
Duties & Responsibilities:
Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base
Break/Fix support for government provided end-user computer devices, such as replacing hard drives or batteries which fail
Installation of specialty software which is not already packaged in SCCM
Removal of devices from the network as directed by Security
Assess issues and diagnose problems with printers
Install printer toner
Other:
Past experience with Department of Justice components
Salary:
$38.78/hr
Summary:
Allyon is a certified woman-owned small business dedicated to empowering cleared IT professionals to reach their career goals and building high-performance teams for our federal government clients nationwide. With over 15 years of experience supporting the federal government, we've proudly helped professionals like you achieve their career goals across all areas of IT. Apply today and become part of our mission to support the nation's most critical technology, infrastructure, and cybersecurity initiatives. Together, we can drive innovation and make a difference where it matters most!
What we Offer:
Competitive pay and benefits
401k eligibility after 6 months, including company match
Allyon, Inc. is an equal employment opportunities (EEO) employer and terms of employment are without regard to race, color, religion, sex, national origin, age, disability, or genetics. Allyon, Inc. complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment.
Job Details
Location : Washington, DC
Position Contact : Tyler Pettway
Job Number : 31865
Job Posted Date : 2/19/2025
Job Description
Job Title:
Deskside Support Technician
Location:
Washington, DC
Minimum Requirements:
High School diploma with 5+ years of prior relevant experience
Customer service-focused attitude
Current Secret clearance
Ability to maintain a Secret clearance
Past experience providing IT (Tier II) support in a Windows office environment
Excellent written and verbal communication skills
Use of an ITSM ticketing system
Duties & Responsibilities:
Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base
Break/Fix support for government provided end-user computer devices, such as replacing hard drives or batteries which fail
Installation of specialty software which is not already packaged in SCCM
Removal of devices from the network as directed by Security
Assess issues and diagnose problems with printers
Install printer toner
Other:
Past experience with Department of Justice components
Salary:
$38.78/hr
Summary:
Allyon is a certified woman-owned small business dedicated to empowering cleared IT professionals to reach their career goals and building high-performance teams for our federal government clients nationwide. With over 15 years of experience supporting the federal government, we've proudly helped professionals like you achieve their career goals across all areas of IT. Apply today and become part of our mission to support the nation's most critical technology, infrastructure, and cybersecurity initiatives. Together, we can drive innovation and make a difference where it matters most!
What we Offer:
Competitive pay and benefits
401k eligibility after 6 months, including company match
Allyon, Inc. is an equal employment opportunities (EEO) employer and terms of employment are without regard to race, color, religion, sex, national origin, age, disability, or genetics. Allyon, Inc. complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment.