Senior IT Enterprise Performance Monitoring Engineer (Internal IT department applicants only)
Apply NowCompany: Hennepin County, MN
Location: Minneota, MN 56264
Description:
Salary: $97,035.60 - $145,553.40 Annually
Location : Minnesota
Job Type: Full-time
Remote Employment: Remote Only
Job Number: 25IT20101rla006
Department: Information Technology
Division: Monitoring Tools
Opening Date: 02/19/2025
Closing Date: 2/21/2025 11:59 PM Central
Description
Hennepin County's Information Technology (IT) department is seeking a Senior IT Engineer to join the Operational Intelligence & Monitoring team. This position will collaborate with technologists from all areas of the organization and help the team define and expand our work. Our key candidate brings a strong technical background in the infrastructure and application monitoring space, excitement for learning and experimentation, and the ability to elevate technical curiosity within the team.
Location and hours:
This position is remote. Remote workers may be required to come on-site 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours will be Monday through Friday between 7 a.m. to 5 p.m. Based on business needs of this position, hires must live in or relocate to Minnesota.
About the position type:
This is a full-time, benefit earning position. You must be a current regular or probationary employeeof Hennepin County's Information Technology department to apply for this position. Limited duration employees not eligible.
This position is internally classified as a Senior IT Engineer - IT Infrastructure Engineer.
Click to view the job classification specification.
At this time, employees may be eligible to receive an additional cash merit of up to $2,911.07 that can be earned annually based on performance.
In this position, you will:
Need to have:
Nice to have:
About the department:
Technology is the foundation of our work - and the work of every county employee. The Information Technology department is here to help our employees work smarter, faster and better. It is made up of 9 divisions: Business Solutions, Service Management Office, Architecture, Central Services Administration & Imaging Operations, Enterprise Development, IT Finance & Support Services, Operations, IT Strategic Alignment, and IT Security.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at (login as Employee).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Watch this video for application best practices and tips.
This position may have access to systems or other documentation that may contain HIPAA data.
Invitations to interview will be based upon an assessment of education and experience. Final candidates will be required to complete a background check.
If you have any questions, please contact:
Roberta Arpinar
hcpromo
Why work here?
Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including:
By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.
Visit our benefits page to learn more: bridge.hennepin.us/eligibility.
If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found
01
Are you a current regular or probationary employee of Hennepin County's Information Technology department?
Note: Limited duration employees not eligible
02
This position is remote. Remote workers may be required to come on-site 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable.
Work hours will be Monday through Friday between 7 a.m. to 5 p.m.
Based on business needs of this position, hires must live in or relocate to Minnesota.
Are you willing and able to meet these requirements?
03
Which of the following fields do you have a degree and/or certification in? Check all that apply.
04
Select the highest degree/certificate you have completed in the field(s) above.
05
In which discipline(s) do you have at least one current professional level certification(s). Check all that apply.
06
Describe your completed education (degree type/field of study/year earned). List your relevant current certification(s) including name, provider, and year earned. Examples include: Cisco, Microsoft, CompTIA, etc. Type "None" if you do not have a relevant current certification.
07
How many full-time equivalent years of information technology experience do you have?
08
Select the following areas that reflect your IT experience. You will be asked to describe the experience in the following questions. Check all that apply.
09
Describe your experience administering specific tools to collect log and application performance data at the enterprise level, referencing jobs listed on your application/resume. Please include applicable applications used (Splunk, SCOM, Nagios, AppDynamics), processes followed, and steps taken. If you do not have this experience, type "None" in the space provided.
10
Describe your experience collecting, monitoring, and analyzing infrastructure or application data using Splunk Enterprise, Enterprise Security, or Splunk Cloud and Splunk's Search Processing Language (SPL), referencing jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.
11
Describe your experience scripting/coding automation processes with one or more of the following: PowerShell, .NET, Java, SQL and/or Python, referencing jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.
12
Describe your experience communicating with organizational leadership and technical staff using data visualizations. Please provide two specific examples, referencing jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.
13
If you are a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran, and are applying for your first promotion after securing public employment, you are eligible to have five points added to your competitive promotional examination rating. Are you a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran that would like to use your one time, five-point preference?
14
Your response to this question will help us evaluate the effectiveness of our recruiting sources and methods. Please choose the one source that best describes how you first learned about this promotional job opening. Please review all possible choices before making your selection.
15
For the recruitment source selected above, please provide the specific name of the person, website or media source.
Required Question
Location : Minnesota
Job Type: Full-time
Remote Employment: Remote Only
Job Number: 25IT20101rla006
Department: Information Technology
Division: Monitoring Tools
Opening Date: 02/19/2025
Closing Date: 2/21/2025 11:59 PM Central
Description
Hennepin County's Information Technology (IT) department is seeking a Senior IT Engineer to join the Operational Intelligence & Monitoring team. This position will collaborate with technologists from all areas of the organization and help the team define and expand our work. Our key candidate brings a strong technical background in the infrastructure and application monitoring space, excitement for learning and experimentation, and the ability to elevate technical curiosity within the team.
Location and hours:
This position is remote. Remote workers may be required to come on-site 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours will be Monday through Friday between 7 a.m. to 5 p.m. Based on business needs of this position, hires must live in or relocate to Minnesota.
About the position type:
This is a full-time, benefit earning position. You must be a current regular or probationary employeeof Hennepin County's Information Technology department to apply for this position. Limited duration employees not eligible.
This position is internally classified as a Senior IT Engineer - IT Infrastructure Engineer.
Click to view the job classification specification.
At this time, employees may be eligible to receive an additional cash merit of up to $2,911.07 that can be earned annually based on performance.
In this position, you will:
- Be responsible for the integration and continuous improvement of monitoring technologies that ensure less infrastructure downtime, increased platform performance, and improved application effectiveness.
- Be the subject matter expert for monitoring standards and best practices within a distributed architectural environment.
- Enforce technical standards for performance monitoring and integrate multiple tools such as SCOM, Splunk, AppDynamics, and Azure Monitor.
- Translate business partner requirements into effective solutions; adapt communication style to audiences with varying levels of technical knowledge and vocabularies.
- Collaborate with other technology specialists and articulate key metric standards to create effective monitoring solutions across multiple complex systems; use a forward-thinking approach to expand monitoring processes to meet organizational strategic initiatives.
- Have a customer service mindset; see obstacles as interesting challenges to overcome; delve into issues to understand, determine cause, and provide innovative solutions.
- Pursue machine learning and predictive analytics; identify and implement automation processes that provide value to the customer through better user experiences.
- Coach and mentor other IT engineers and administrators.
Need to have:
- One of the following:
- Associate/vocational/technical degree in computer science, engineering, or a related information technology field and six or more years of information technology experience.
- Bachelor's degree or higher in computer science, management information systems, data engineering, business intelligence, data analytics, or a related information technology field and four or more years of information technology experience.
- Eight or more years of information technology experience.
- Current certification in a leading professional level certification area (e.g., Microsoft, Cisco, CompTIA, Infoblox Core DDI, etc.).
Nice to have:
- Two or more years of experience administering tool(s) specific to performance monitoring of infrastructure and applications on an enterprise level (e.g., Splunk, SCOM, Nagios, AppDynamics).
- Enterprise experience with:
- Collecting, monitoring, and analyzing infrastructure or application data using Splunk Enterprise, Enterprise Security, or Splunk Cloud and Splunk's Search Processing Language (SPL).
- Scripting/coding automation processes with one or more of the following: PowerShell, .NET, Java, SQL, Python and/or other language.
- Communicating with organizational leadership and technical staff using data visualizations.
About the department:
Technology is the foundation of our work - and the work of every county employee. The Information Technology department is here to help our employees work smarter, faster and better. It is made up of 9 divisions: Business Solutions, Service Management Office, Architecture, Central Services Administration & Imaging Operations, Enterprise Development, IT Finance & Support Services, Operations, IT Strategic Alignment, and IT Security.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at (login as Employee).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Watch this video for application best practices and tips.
This position may have access to systems or other documentation that may contain HIPAA data.
Invitations to interview will be based upon an assessment of education and experience. Final candidates will be required to complete a background check.
If you have any questions, please contact:
Roberta Arpinar
hcpromo
Why work here?
Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including:
- Meaningful work
- Public service
- Competitive pay
- Work-life balance
- Generous benefits
- Opportunities to grow
- Commitment to your success
By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.
Visit our benefits page to learn more: bridge.hennepin.us/eligibility.
If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found
01
Are you a current regular or probationary employee of Hennepin County's Information Technology department?
Note: Limited duration employees not eligible
- Yes
- No
02
This position is remote. Remote workers may be required to come on-site 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable.
Work hours will be Monday through Friday between 7 a.m. to 5 p.m.
Based on business needs of this position, hires must live in or relocate to Minnesota.
Are you willing and able to meet these requirements?
- Yes
- No
03
Which of the following fields do you have a degree and/or certification in? Check all that apply.
- Business intelligence
- Computer science
- Data analytics
- Data engineering
- Information technology
- Management information systems
- Another related field
- None of the above
04
Select the highest degree/certificate you have completed in the field(s) above.
- Technical Certificate
- Vocational degree
- Associate degree
- Bachelor's degree or higher
- None of the above
05
In which discipline(s) do you have at least one current professional level certification(s). Check all that apply.
- Server Administration
- Network
- Data
- Cloud
- Security
- Other
- None of the above
06
Describe your completed education (degree type/field of study/year earned). List your relevant current certification(s) including name, provider, and year earned. Examples include: Cisco, Microsoft, CompTIA, etc. Type "None" if you do not have a relevant current certification.
07
How many full-time equivalent years of information technology experience do you have?
- I do not have this experience
- Less than 4 years
- 4 years or more, but less than 6 years
- 6 years or more, but less than 8 years
- 8 years or more
08
Select the following areas that reflect your IT experience. You will be asked to describe the experience in the following questions. Check all that apply.
- I have two or more years of experience administering tool(s) specific to performance monitoring of infrastructure and applications on an enterprise level (e.g., Splunk, SCOM, Nagios, AppDynamics).
- I have enterprise experience with collecting, monitoring, and analyzing infrastructure or application data using Splunk Enterprise, Enterprise Security, or Splunk Cloud and Splunk's Search Processing Language (SPL).
- I have enterprise experience with scripting/coding automation processes with one or more of the following: PowerShell, .NET, Java, SQL, Python and/or other language.
- I have enterprise experience communicating with organizational leadership and technical staff using data visualizations.
- None of the above
09
Describe your experience administering specific tools to collect log and application performance data at the enterprise level, referencing jobs listed on your application/resume. Please include applicable applications used (Splunk, SCOM, Nagios, AppDynamics), processes followed, and steps taken. If you do not have this experience, type "None" in the space provided.
10
Describe your experience collecting, monitoring, and analyzing infrastructure or application data using Splunk Enterprise, Enterprise Security, or Splunk Cloud and Splunk's Search Processing Language (SPL), referencing jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.
11
Describe your experience scripting/coding automation processes with one or more of the following: PowerShell, .NET, Java, SQL and/or Python, referencing jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.
12
Describe your experience communicating with organizational leadership and technical staff using data visualizations. Please provide two specific examples, referencing jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.
13
If you are a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran, and are applying for your first promotion after securing public employment, you are eligible to have five points added to your competitive promotional examination rating. Are you a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran that would like to use your one time, five-point preference?
- Yes
- No
14
Your response to this question will help us evaluate the effectiveness of our recruiting sources and methods. Please choose the one source that best describes how you first learned about this promotional job opening. Please review all possible choices before making your selection.
- Department email
- Department lateral/transfer process
- Department/unit bulletin board
- Employee Career Center (ECC)
- Employee Resource Group (ERG)
- HC Connect
- Human Resources of Hennepin County
- Hennepin County co-worker
- Hennepin County job notification emails
- Supervisor/manager
- www.hennepin.jobs or www.governmentjobs.com
- Other
15
For the recruitment source selected above, please provide the specific name of the person, website or media source.
Required Question