Spécialiste Réseau - Network Specialist

propos de cette opportunit:

L'Ingnieur Rseau - Optimisation est responsable de garantir la performance optimale et la qualit du rseau radio conformment aux exigences de prestation des services grs d'Ericsson et au contrat client. Ce rle implique une analyse approfondie des problmes de performance du rseau, l'tude des nouvelles fonctionnalits LTE/NR pour NSA & SA, et une collaboration avec les clients pour identifier et mettre en uvre des solutions d'amlioration continue.

Le candidat idal possde une vaste exprience en optimisation des rseaux RF et en gestion de l'amlioration des performances sur plusieurs technologies, notamment 2G, 3G, LTE, VoLTE, NR (NSA & SA) et VoNR. Ce poste exige de solides comptences en leadership, une forte capacit d'interaction avec les clients et une expertise dans les rseaux d'accs radio Ericsson.

Si vous tes un Ingnieur Rseau expriment, spcialis dans l'optimisation RF et les rseaux d'accs radio Ericsson (RAN), et que vous voluez avec succs dans un environnement dynamique et orient client, nous vous encourageons postuler !

Ce que vous ferez :

• Diriger l'optimisation et l'amlioration des performances des services grs du rseau radio de bout en bout.
• Raliser des analyses approfondies des performances rseau, identifier les cellules les moins performantes, effectuer des analyses de causes profondes et proposer des solutions en utilisant les outils Ericsson et du client.
• Agir en tant que point de contact principal avec le client pour toutes les actions d'amlioration du rseau, les appels de gouvernance et les solutions de sites de swap.
• Garantir une livraison First-Time-Right (FTR), une excution ponctuelle de l'amlioration des performances et une optimisation des KPIs.
• Analyser et rsoudre les problmes lis au rseau, y compris les plaintes clients, le support lors d'vnements spciaux et l'acceptation des nuds RF.
• Grer les projets de transformation du rseau, notamment l'automatisation, la digitalisation et la simplification des flux de travail pour amliorer l'efficacit oprationnelle.
• Collaborer avec les quipes transverses, y compris MSCLT, NOC, FSO, Market Leads et les ingnieurs clients (Rogers), afin d'assurer une prestation fluide des services.
• Travailler dans un environnement sous haute pression tout en dirigeant une quipe de 20 25 ingnieurs spcialiss en optimisation et amlioration des performances rseau.
• Assurer un support aux oprations 24/7, y compris les heures supplmentaires et le travail le week-end si ncessaire.

Les comptences que vous apporterez :

• Diplme de niveau Bac+5 en Tlcommunications, Gnie lectrique ou dans un domaine connexe.
• Excellente comprhension de l'architecture rseau de bout en bout (2G, 3G, 4G, 5G) et des rseaux d'accs radio Ericsson (RAN).
• Exprience pratique en optimisation rseau, gestion des performances RF et rsolution de problmes.
• Expertise en analyse des vnements Layer 3 base sur CTR et en amlioration des KPIs rseau.
• Exprience en automatisation, optimisation base sur RPA et utilisation d'outils d'analyse de donnes (expertise Power BI apprcie).
• Solides comptences en leadership pour grer des quipes et coordonner avec les parties prenantes.
• Excellentes comptences en communication, relations interpersonnelles et gestion de la clientle.
• Capacit animer des runions de gouvernance client et garantir l'atteinte des jalons de livraison.
• Approche proactive dans la rsolution des problmes rseau et l'amlioration continue.
• Capacit travailler sous pression, s'adapter des modles de travail dynamiques et optimiser l'efficacit oprationnelle.
• Forte adhsion aux principes d'thique, de conformit et aux valeurs de l'entreprise.

About this opportunity:

The Network Engineer - Optimization is responsible for ensuring optimal performance and quality of the radio network according to Ericsson Managed Services delivery requirements and the customer contract. This role involves deep analysis of network performance issues, studying new LTE/NR features for NSA & SA, and collaborating with customers to identify and execute solutions for continuous improvement.
The ideal candidate will have extensive experience in RF network optimization and performance improvement management across multiple technologies, including 2G, 3G, LTE, VoLTE, NR (NSA & SA), and VoNR. This role requires strong leadership capabilities, customer interaction skills, and expertise in Ericsson radio access networks.

If you are an experienced Network Engineer with expertise in Ericsson RAN and RF optimization, and you thrive in a dynamic and customer-focused environment, we encourage you to apply!

What you will do:

• Lead end-to-end radio network managed services optimization & performance improvement delivery.
• Conduct deep network performance analysis, identify worst-performing cells, conduct root cause analysis, and propose solutions using Ericsson and customer tools.
• Act as the primary customer-facing contact for all network improvement actions, governance calls, and swap site solutions.
• Ensure First-Time-Right (FTR) delivery, on-time performance improvement execution, and KPI enhancements.
• Analyze and troubleshoot network-related issues, including customer complaints, special event support, and RF node acceptance.
• Manage network transformation projects, including automation, digitization, and workflow simplification to improve operational efficiency.
• Collaborate with cross-functional teams, including MSCLT, NOC, FSO, Market Leads, and customer engineers (Rogers) to ensure seamless service delivery.
• Work in a high-pressure environment while leading a team of 20-25 engineers for network optimization and performance improvement tasks.
• Support 24x7 shift operations, including extended hours and weekend support as required.

The skills you will bring:

• Bachelor's degree in Telecommunications, Electrical Engineering, or a related field.
• Strong understanding of end-to-end network architecture (2G, 3G, 4G, 5G) and Ericsson Radio Access Networks (RAN).
• Hands-on experience in network optimization, RF performance management, and troubleshooting.
• Expertise in CTR-based Layer 3 event analysis and network KPI improvement.
• Experience in automation, RPA-based optimization, and data analytics tools (Power BI expertise preferred).
• Strong leadership skills to manage teams and coordinate with stakeholders.
• Excellent communication, interpersonal, and customer-handling skills.
• Ability to lead customer governance meetings and ensure delivery milestones are met.
• Proactive approach to network issue resolution and continuous improvement.
• Ability to work under pressure, adapt to dynamic work patterns, and drive efficiency.
• Strong adherence to ethics, compliance, and company values.

Why join Ericsson?

At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: Canada (CA) || Toronto

Job details: Network Engineer