Utilization Review Quality Improvement Supervisor-25430402
Apply NowCompany: County of San Diego, CA
Location: San Diego, CA 92154
Description:
Salary: $108,825.60 - $133,681.60 Annually
Location : County of San Diego, CA
Job Type: Regular - Full time
Job Number: 25430402
Department: Health & Human Serv Agcy
Division: Behavioral Health Services
Opening Date: 02/20/2025
Closing Date: 3/3/2025 11:59 PM Pacific
Job Summary
The County of San Diego, Health and Human Services Agency (HHSA)
is currently recruiting for the position of
Utilization Review Quality Improvement Supervisor
(RN, LCSW, LMFT, LPCC, Clinical Psych.)
Interviews will take place on March 31, 2025, April 1, 2025, and April 2, 2025.
Job offers for selected candidates will be made on April 4, 2025
The Health and Human Services Agency is seeking qualified applicants for the position of Utilization Review Quality Improvement Supervisor. As a Utilization Review Quality Improvement Supervisor, you will be responsible for implementing procedures and requirements of Behavioral Health Services (BHS) State-approved Quality Management and Utilization Review Plans. Incumbents also plan, organize, direct and evaluate the work of Utilization Review/Quality Improvement (UR/QI) Specialist staff and monitor UR/QI activities of BHS programs.
Please click for a complete job description of Utilization Review Quality Improvement Supervisor, including essential functions, required education and experience, working conditions, etc.
***Effective September 9, 2022, this hard to recruit position qualifies for the Employee Referral Reward Program. If a current County of San Diego employee referred you to apply for this position, please indicate the employee's name on your job application in the space provided. ***
IDEAL CANDIDATE:
HIRING PROCESS AND TIMELINE:
The timeline for this recruitment is outlined below.
MINIMUM QUALIFICATIONS:
Current valid California license as a Registered Nurse, Licensed Clinical Social Worker, Licensed Marriage Family Therapist, Licensed Professional Clinical Counselor, or Licensed Clinical Psychologist is required at time of application and must be maintained throughout employment in this class; AND, At least two (2) years of recent, licensed clinical experience in an acute care psychiatric hospital or outpatient facility performing the duties of a Registered Nurse, Licensed Clinical Social Worker, Licensed Marriage Family Therapist, Licensed Professional Clinical Counselor, Licensed Clinical Psychologist, or related profession where duties included charting and interpreting medical records for the purpose of utilization review or performing oversight of medical record documentation.
The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate's personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.
The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application.
Resumes will not be accepted in lieu of the application Work History and/or supplemental questionnaire.
CONDITION OF EMPLOYMENT
As part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process.
EVALUATION PROCESS:
The names of qualified applicants will be placed on a six(6) month employment list based on information provided on the employment application and supplemental questionnaire Please ensure all information is accurate as the responses you give will be scored using an automated evaluation system. If you are successful in the initial screening process, your application will be reviewed individually to confirm that the information you provided is accurate and qualifying.
Note: Reasonable accommodation may be made to enable a qualified individual with a disability to perform the essential functions of a job, on a case-by-case basis.
The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our as well as our commitment to serve everyone, to build a that will create a County that works for all.
As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
Veteran's Preference PolicyThe County of San Diego offerspreferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!
Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.
The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.
Click here to see the Non-Management Benefits Summary
01
Please indicate if you are currently licensed by the State of California as any of the following:
02
Please provide your license number in the space below for any license(s) selected in the previous question.
If you are not currently licensed by the State of California, indicate "N/A."
03
Do you have at least two (2) years of recent, licensed clinical experience in an acute care psychiatric hospital or outpatient facility performing the duties of a Registered Nurse, Licensed Clinical Social Worker, Licensed Marriage Family Therapist, Licensed Professional Clinical Counselor, Licensed Clinical Psychologist, or related profession where duties included charting and interpreting medical records for the purpose of utilization review, or performing oversight of medical record documentation?
04
If you answered "Yes" to the previous question, please briefly describe your experience charting and interpreting medical records for the purpose of utilization review, or performing oversight of medical record documentation.If you do not have any experience, please indicate "N/A."
05
Please indicate the areas below in which you have experience. Check all that apply.Please note, for each box selected below please provide a brief description of your experiences on the work history section of the application.
06
Do you have supervisory experience?
07
If you answered "Yes" to the previous question, please check the supervisory responsibilities you have performed.
08
Which of the following work arrangements would you consider? Please note that not all job classifications and/or Departments offer teleworking work arrangements. Check all that apply:
09
Were you referred by a County employee to apply for this position? Note: effective September 9, 2022, County employees are eligible to earn cash awards for any candidates they refer to hard to recruit positions that are then hired.
10
If you responded "Yes" to the above, in the space provided please list the name of the County employee that referred you. Please indicate "n/a" if not applicable.
11
How did you first hear about this job opportunity?
12
If you selected "Other" in the previous question, please let us know where you first heard of this position.
Required Question
Location : County of San Diego, CA
Job Type: Regular - Full time
Job Number: 25430402
Department: Health & Human Serv Agcy
Division: Behavioral Health Services
Opening Date: 02/20/2025
Closing Date: 3/3/2025 11:59 PM Pacific
Job Summary
The County of San Diego, Health and Human Services Agency (HHSA)
is currently recruiting for the position of
Utilization Review Quality Improvement Supervisor
(RN, LCSW, LMFT, LPCC, Clinical Psych.)
Interviews will take place on March 31, 2025, April 1, 2025, and April 2, 2025.
Job offers for selected candidates will be made on April 4, 2025
The Health and Human Services Agency is seeking qualified applicants for the position of Utilization Review Quality Improvement Supervisor. As a Utilization Review Quality Improvement Supervisor, you will be responsible for implementing procedures and requirements of Behavioral Health Services (BHS) State-approved Quality Management and Utilization Review Plans. Incumbents also plan, organize, direct and evaluate the work of Utilization Review/Quality Improvement (UR/QI) Specialist staff and monitor UR/QI activities of BHS programs.
Please click for a complete job description of Utilization Review Quality Improvement Supervisor, including essential functions, required education and experience, working conditions, etc.
***Effective September 9, 2022, this hard to recruit position qualifies for the Employee Referral Reward Program. If a current County of San Diego employee referred you to apply for this position, please indicate the employee's name on your job application in the space provided. ***
IDEAL CANDIDATE:
- Have strong leadership abilities supervising and coaching staff in Quality Management practices
- Be a positive and proactive leader to direct and monitor staff assignments to achieve the goals of the Unit by exercising good judgment and critical thinking in goal setting, decision making, and problem solving
- Possess strong organizational skills with the ability to manage multiple projects, remain flexible and adaptable in a fast changing environment, be detail oriented, and have excellent customer service skills
- Have knowledge of federal and state regulations regarding the delivery of mental health, and alcohol and drug services to the County of San Diego Behavioral Health System of Care
- Have knowledge of Quality Management principles and practices related to monitoring and implementing quality management activities for a large public Behavioral Health System of Care
- Have knowledge of electronic health record solutions
HIRING PROCESS AND TIMELINE:
The timeline for this recruitment is outlined below.
- Job Offer and Background Process begins: Shortly after the interviews. Note: Current
County employees may be excluded from additional background screening. - Pre-employment Medical Screening: Approximately 3 days following successful background investigation results.
- Anticipated Start Date: Start date will be based upon successful completion of medical screening or other mutually agreed upon date.
MINIMUM QUALIFICATIONS:
The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate's personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.
The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application.
Resumes will not be accepted in lieu of the application Work History and/or supplemental questionnaire.
CONDITION OF EMPLOYMENT
As part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process.
EVALUATION PROCESS:
The names of qualified applicants will be placed on a six(6) month employment list based on information provided on the employment application and supplemental questionnaire Please ensure all information is accurate as the responses you give will be scored using an automated evaluation system. If you are successful in the initial screening process, your application will be reviewed individually to confirm that the information you provided is accurate and qualifying.
Note: Reasonable accommodation may be made to enable a qualified individual with a disability to perform the essential functions of a job, on a case-by-case basis.
The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our as well as our commitment to serve everyone, to build a that will create a County that works for all.
As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
Veteran's Preference PolicyThe County of San Diego offerspreferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!
Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.
The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.
Click here to see the Non-Management Benefits Summary
01
Please indicate if you are currently licensed by the State of California as any of the following:
- Licensed Clinical Social Worker
- Licensed Professional Clinical Counselor
- Marriage and Family Therapist
- Clinical Psychologist
- Registered Nurse
- I am not currently licensed by the State of CA in any of the licenses listed above.
02
Please provide your license number in the space below for any license(s) selected in the previous question.
If you are not currently licensed by the State of California, indicate "N/A."
03
Do you have at least two (2) years of recent, licensed clinical experience in an acute care psychiatric hospital or outpatient facility performing the duties of a Registered Nurse, Licensed Clinical Social Worker, Licensed Marriage Family Therapist, Licensed Professional Clinical Counselor, Licensed Clinical Psychologist, or related profession where duties included charting and interpreting medical records for the purpose of utilization review, or performing oversight of medical record documentation?
- Yes
- No
04
If you answered "Yes" to the previous question, please briefly describe your experience charting and interpreting medical records for the purpose of utilization review, or performing oversight of medical record documentation.If you do not have any experience, please indicate "N/A."
05
Please indicate the areas below in which you have experience. Check all that apply.Please note, for each box selected below please provide a brief description of your experiences on the work history section of the application.
- Monitors the work of staff to ensure compliance with State and Federal guidelines.
- Processes medical documentation for reimbursement.
- Monitors the Utilization Review and Quality Improvement activities within a mental/behavioral health services program.
- Reviews identified quality issues.
- Coordinates quality assurance and improvement projects.
- I do not have experience in any of the areas listed above.
06
Do you have supervisory experience?
- Yes
- No
07
If you answered "Yes" to the previous question, please check the supervisory responsibilities you have performed.
- Hiring/recruiting of staff
- Developing staff through training and professional development/coaching
- Scheduling Work and assigning staff work assignments
- Monitoring/reviewing staff work
- Counseling staff/handling disciplinary matters
- Completing staff performance evaluations
- I do not have experience in any of the areas listed above.
08
Which of the following work arrangements would you consider? Please note that not all job classifications and/or Departments offer teleworking work arrangements. Check all that apply:
- In Office
- Teleworking
- Hybrid (combination of teleworking and in office)
09
Were you referred by a County employee to apply for this position? Note: effective September 9, 2022, County employees are eligible to earn cash awards for any candidates they refer to hard to recruit positions that are then hired.
- Yes
- No
10
If you responded "Yes" to the above, in the space provided please list the name of the County employee that referred you. Please indicate "n/a" if not applicable.
11
How did you first hear about this job opportunity?
- San Diego County website
- Governmentjobs.com
- Mana de San Diego
- Family, Friend, Neighbor
- County Employee Resources Group
- College/University Career Site/Handshake
- County Social Media
- Indeed.com
- Voice and Viewpoint
- Other
12
If you selected "Other" in the previous question, please let us know where you first heard of this position.
Required Question