Quality Manager

Job Summary:

The Quality Manager (QM) drives continuous process improvement, implementation of best practices across branches, and positively impacts RTY and Sigma level. QM is accountable for customer audit preparedness, the NCR/Customer Complaints Program, and the implementation and accountability for work procedures and work instructions associated with the company's Quality Management System.

Primary Duties & Responsibilities:

• • Assist in developing new processes, products, materials, and technologies to improve shop operation efficiency
  • Assist in developing company QMS work instructions and procedures and provide corresponding training within the identified regions
  • Conduct internal quality audits and assist in customer audits within the identified regions
  • Oversee work processes to ensure that internal and external quality standards are followed
  • Drive continuous improvement to drive down defects, increase rolled throughput yield, and improve Sigma level
  • Coordinate across departments to resolve any non-conformance or customer complaint issues and be responsible for decreasing overall non-conformance rate.
  • Communicate with customers, as required on customer complaints and find additional ways to improve the execution of shop operations
  • Play a lead role in supplier qualifications by owning the quality of received product. Help transfer manufacturing processes to suppliers and put quality assurance controls in place to ensure quality.

Positional Requirements & Qualifications:

• Education & Experience
  • High school diploma or GED equivalent + 10+ yrs in the valve industry
  • Preferred - Bachelor's degree (Engineering) + work at a valve company (5 yrs min)
  • Worked with one or more regulatory standards - API, ASME, CE/PED, etc
  • Preferred - Familiarity with Intelex or similar application to manage Non-Conformance and Customer Complaints
• Skills & Abilities
  • Highly organized, Effective time-management, Detail-oriented
  • Strong interpersonal, communication, and technical skills
• Must be able to travel and have a clear driving record in accordance with company driving guidelines
• Clear background check and drug/alcohol screening

Location:

• Houston TX area preferred
• Cincinnati OH with ability and commitment to move to Houston in 2-4 months
• Anywhere else in the US with the ability and commitment to move to Houston within 60 days of accepting the role

Essential Physical Functions:

• Travel: 25%
• Lifting up to 50 pounds
• Bending, stooping, walking, and/or ability to stand for up to 50% of shift