LEAD, PHARMACY OPERATIONS

WHO WE AREWhen it comes to health, we're always looking for waysto push for better. It's why we were founded in the first place. In 1957, ourfounder, pharmacist William Wilkinson, witnessed a mother sacrifice her healthby forgoing her own medicine to pay for her sick daughter's prescription. Heknew there had to be a better way. So, he introduced North America's firstprepaid drug plan, and GreenShield was born as a not-for-profit with a missionto support better health for all Canadians.

We aren't just a health and benefits company. We'rethe only not-for-profit social enterprise that brings worlds of coverage andcare together, all in one place.
We're noble challengers, purposefully building a betterway and we need the best people to help us create a more holistic approach thattakes care of the mind and body.

Our mission is to create better health for allCanadians, and we know that starts with our employees.

THEROLE IN A NUTSHELL
Supporting Pharmacy Leadership inareas of London, Ottawa, and Mississauga, and overseeing pharmacy management inareas of One Point, Toxins, Dispensary, and Biologic Pharmacy Operations.

• Lead and manage multi-site pharmacy operations, directing a team that includes key pharmacy managers across three locations.
• Build and foster a high-performing, collaborative work environment focused on continuous improvement and alignment with the organization's vision. Support team members' professional growth and well-being, fostering a culture of career advancement and employee engagement.
• Develop and implement streamlined processes, with a strong emphasis on process documentation, mapping, optimization and comprehensive training.
• Drive operational efficiencies, focusing on critical areas like cold chain compliance, inventory management, ordering, and Accounts Receivable.
• Lead the design and implementation of a fully customized digital system to enhance efficiency, data analytics, and patient care.
• Continuously monitor and improve key performance indicators (KPIs), leveraging data to drive informed decision-making and accountability.
• Ensure full compliance with Ontario College of Pharmacy regulations, payor requirements, and contractual obligations with pharmacy partners.
• Proactively monitor changes in regulatory standards and implement necessary adjustments to maintain compliance.
• Uphold the highest quality standards in pharmacy operations, patient safety, and service delivery.
• Collaborate cross-functionally with logistics, nursing, and program teams to ensure optimal service delivery and patient outcomes
• Build and manage strong relationships with external stakeholders, including pharmaceutical partners and Patient Support Programs (PSPs).
• Serve as a key representative in negotiations and discussions with payors, regulatory bodies, and other partners.
• Manage and oversee the operational budget, identifying cost-saving opportunities without compromising service quality.
• Develop and execute cost reduction strategies while optimizing resource allocation and maintaining high standards of service. Report regularly on budget performance and implement financial controls to ensure fiscal discipline.
• Drive and support strategic initiatives at GS and NKS Pharmacy, aligning with the organization's long-term goals.
  Identify and execute new projects to enhance operational efficiency and service delivery.
• Actively contributes to organizational growth and expansion efforts through strategic planning and implementation.

WHO WE'RE LOOKING FOR

• 5-10 years' experience managing pharmacy operations (Specialty).
• Licensed Pharmacist in Ontario.

THE CULTUREWe believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyone's voice is heard andvalued. Because that's what it takesto create better health for all. We dare to challenge the status quo. And we'redriven by people who have challenged theirs. We believe that yourworkplace should empower you to be the best version of yourself. That's why we provide aplace where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people arecritical to our overall success. Inclusivity makes us a stronger, smarter andmore informed organization. Being intentionally inclusive of diversebackgrounds, perspectives and experiences will enhance our company culture topositively impact how we support our communities. A career at GreenShield isn't just about personalachievements, it's about making adifference together.

Here's to Better Health for All!

AFEW MORE DETAILS
Proficiency in English is requiredfor this position. As part of this role, you will be required to communicatewith colleagues or customers who use English as their primary language. By requiring English proficiency for thisposition, we aim to ensure that our employees can excel in their roles,collaborate, and communicate effectively, and contribute to the success of ourorganization.

GS supports diversity, equity andinclusion in our teams and communities, and we value the unique contributionsmade by all. Even if your experience doesn't align perfectly to everyrequirement, we invite you to apply. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process. Please let usknow of any accommodation through requestforaccommodation@greenshield.ca. Information received relating toaccommodation will be addressed confidentially.

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions, future opportunities or for your personnel file. Yourrsum will be held in strict confidence and will be viewed only by theOrganization. Information may be stored outside of Canada and could be used foraggregate statistical purposes (which uses no personal identification).