Applications Development Operations Specialist III

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Company: The University of Arizona

Location: Tucson, AZ 85705

Description:

Applications Development Operations Specialist III

Posting Number
req21822

Department
Campus IT Services

Department Website Link
https://it.arizona.edu/

Location
Outside of Tucson

Address
AZ USA

Position Highlights
This position supports UAGC (University of Arizona Global Campus). The role focuses on designing, building, delivering, and maintaining technology solutions that enhance research, learning, and operational effectiveness. It involves providing expertise in technology strategy, architecture, and policies, while ensuring the deployment and maintenance of the University's applications, systems, and hardware infrastructure for secure and seamless end-user services.

Responsibilities include developing and modifying computer programs and applications tailored to the University's specific needs. A key aspect of the role is deploying product updates, identifying and resolving production issues, and implementing customer-centric integrations.

Additionally, duties include defining and refining deployment processes, mentoring junior engineers, and collaborating with developers and database administrators to deploy and manage code changes. The role also requires close cooperation with operations teams to ensure the reliability and smooth functioning of systems.

This is a remote position from within Arizona. Applicants residing outside of Arizona cannot be considered.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities
  • Implement and support customer-requested integrations; develop solutions integrating with internal back-end systems.
  • Deploy updates, fixes, and resolve technical issues, including root cause analysis; document processes for troubleshooting, maintenance, and technical workflows.
  • Serve as a program liaison with internal and external stakeholders.
  • Create scripts for automated pipeline deployments.
  • Promote continuous improvements in the software development lifecycle.
  • Manage version control, CI/CD pipelines, and continuous delivery workflows.
  • Provide off-hours and on-call coverage for systems and services.
  • Act as a subject matter expert in specific areas. Build job monitoring to minimize errors and enhance customer experience.
  • Build and maintain AWS infrastructure and associated tools. Deliver training and provide input on process improvements.
  • Provide insights and recommendations on departmental programs and workflows.

Knowledge, Skills, Abilities
  • Knowledge of CI/CD, Version control, Git (GitHub, Bitbucket), Containerization (Docker, Kubernetes).
  • Excellent problem solving skills.
  • Ability to establish and foster productive relationships with other departments.
  • Strong focus on improving customer experience.
  • Proficient at provisioning, automated configuration management, and containerization solutions.
  • Working knowledge of databases and SQL.
  • Working knowledge of C# and .Net.


Minimum Qualifications
  • Minimum of 5 years of relevant work experience, or equivalent combination of education and work experience.
  • Bachelor's degree or equivalent advanced learning attained through professional level experience required.


Preferred Qualifications
  • Experience in cloud-based hosting solutions (AWS, Azure).
  • Experience in Agile methodology, especially scrum.
  • Experience in scripting automated tests for deployments.


FLSA
Exempt

Full Time/Part Time
Full Time

Number of Hours Worked per Week
40

Job FTE
1.0

Work Calendar
Fiscal

Job Category
Information Technology

Benefits Eligible
Yes - Full Benefits

Rate of Pay
$86,870 - $112,932

Compensation Type
salary at 1.0 full-time equivalency (FTE)

Grade
11

Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Grade Range Minimum
$86870

Grade Range Midpoint
$112932

Grade Range Maximum
$138993

Career Stream and Level
PC3

Job Family
Applications Development

Job Function
Information Technology

Type of criminal background check required:
Name-based criminal background check (non-security sensitive)

Number of Vacancies
1

Target Hire Date

Expected End Date

Contact Information for Candidates
uits-jobs@arizona.edu

Open Date
2/20/2025

Open Until Filled
Yes

Documents Needed to Apply
Resume and Cover Letter

Special Instructions to Applicant

Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.

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