Program Manager

USI / Asteelflash is actively looking for a talented Program Manager to join our leadership team here in Milpitas, CA.

This ideal candidate will serve as a focal point for all communication with assigned customers regarding schedules, quotations, and engineering issues. This individual should be able to foresee any problems related to the completion of a project and act in a timely manner to mitigate any issues. As well as monitor the profitability for all assigned customer programs.

RESPONSIBILITIES:

• Coordinates the start-up of new programs, product implementation plan and schedule. Monitors loading of BOMs, standards, and orders into the Erp system.
• Acts as the customer liaison to communicate and help resolve all issues and avoid escalation and complaints
• Maintains positive relationships with internal and external customers.
• Responsible for driving and monitoring the revenue, account management, profitability of programs, inventory levels, and on-time shipment.
• Interfaces with CFT team to ensure manufacturing, material requirements, and associates costs are met as required by contract.
• Provide customers with status updates.
• Interfaces with production control to monitor the release of all manufacturing kits.
• Coordinates the cut-in of all engineering changes, determines the cost impact and the informs the customer.
• Ensure proper resolution of customer-related accounting issues.
• Works with purchasing for material cost and with manufacturing engineering for labor.
• Coordinates quoting activities, pricing review, and problem resolution business issue resolution (RMA, PPV, A/R. and E&O material) for assigned customers.
• Shall have the responsibilities and authority to ensure customer requirements are met.

MINIMUM QUALIFICATIONS:

• Bachelor's degree or level of knowledge that would be normally obtained of a bachelor's degree.

• 4+ years' experience in similar positions in the EMS industry preferred.

• Experience working with CFT of manufacturing, engineering, supply chain, and finance to drive towards results

TECHNICAL SKILLS:

• Knowledge of ERP system, SAP (or equivalent) preferred.

• Proficiency in MS office (Word, Excel, and PowerPoint)

• Manufacturing process, schedules, and scheduling requirements, and SCM.

• ESD awareness

• ISO awareness

This position will be 100% onsite. The expected base salary range for this position, if filled in California, is $90,000-$115,000 annually, dependent on specific skills and work experience. Apply now!