Portal Insurance Business Analyst

Title: Portal Insurance, BA
LOCATION: New York, NY; Florham Park, NJ; Conshohocken, PA; Charlotte, NC
This is a Day one Onsite (Hybrid work, Monday and Friday will be remote)
Duration: Long term
Rate: Market

SUMMARY: Initial project will be to assist with the Insurance portal project but may be assigned other BA projects as needed.

ROLE RESPONSIBILITIES

• Lead requirements definition for complex projects and multi-year strategic initiatives. Identify and translate business needs into clearly defined requirements, and create documentation inclusive of business use cases, process flows, data flows, traceability matrices and report mock-ups.
• Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations.
• Lead review sessions for completed business/functional requirements with key business users focused on gaining consensus and final business approval.
• Build strong relationships within the business units and support functions to understand the business needs.
• Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and assist in troubleshooting and resolving issues.
• Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possible.
• Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements.
• Facilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test signoff.
• Provide direction and leadership to one or more IT Business Analysts.
• Travel as required, approximately 10%.

REQUIRED TECHNICAL QUALIFICATIONS (in order of level of need)

• 7+ years of business analysis experience. Experience with Workers Comp, Commercial Auto a plus.
• Strong experience with policy administration solutions, Guidewire Policy Center a plus
• Experienced with iterative and agile methodologies; working knowledge of both SDLC & PMLC processes.
• Hands-on experience writing business requirements, functional requirements or user stories, business process diagrams, and data rules is required.
• Knowledge and experience in reviewing, reengineering or developing IT solutions for business process/improvements automation
• Experience operating and interfacing with business management, including interviewing, walkthrough, negotiation and presentation skills.
• Proven track record of creating clear, concise deliverables that reflect a deep understanding of business needs and the software functionality.
• Both clear verbal and written skills are mandatory. Understanding communication channels and escalating appropriately.
• Experience using standard project and business tools including, Microsoft Project, Excel, PowerPoint, Project, SharePoint, UI mock up tools etc.
• Must be proficient with process modeling tools (e.g., Visio).
• Experience with Guidewire PolicyCenter implementation for commercial lines strongly preferred.
• Excellent problem-solving and analytical skills.
• Experience with visualization tools is beneficial.
• Experience supervising small teams.
• Strong initiative; able to self-manage. Comfortable with ambiguity and able to work through it to get the right things done.
• Team player who works well with technical and business resources.
• Must be able to see tasks through to completion without significant guidance.
• Personal time management skills and ability to meet individual and team deadlines.

EDUCATION REQUIREMENTS

• B.A / B.S degree
• Certified Business Analyst Professional (CBAP) is a plus but not required