Director of Advanced Practice Providers (APPs)

A Specialty Path to Good Health
Upperline Health is the nation's largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Triage is temporary.
Treatment is transformative.

Upperline Health providers coordinate patients' care among a team of specialists - physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients' immediate and long-term health needs. Upperline Health is based out of Nashville, TN and has operations in 130+ clinic locations across Alabama, California, Florida, Georgia, Indiana, Kentucky, and Tennessee.

We put patients at the center of value-based care.

Why join our team?

• Exciting opportunity to lead an innovative and growing team of health care providers
• Supportive, multidisciplinary care team focused on improving patient outcomes
• Competitive salary
• Continuing Medical Education Reimbursement
• License and professional/occupational board dues reimbursement

About the Director of Advanced Practice Providers (APPs)

Upperline Health is seeking a leader for our team of Advanced Practice Providers to report directly to the Chief Medical Officer and President of Value Based Care. This leader will manage strategy and operations for a growing team of APPs across 19 states. The APP team at Upperline Health partners with our employed specialists to provide longitudinal care to manage patients' chronic diseases, as well as acute care for urgent issues - this includes seeing patients in the home, via telehealth, and in our clinics.

The APP Director will work in collaboration with Upperline's medical directors and interdisciplinary care team (including nurses, social workers, pharmacists, dieticians, and care managers) to offer an excellent patient experience, with the goal of improving patient outcomes and keeping patients out of the hospital. The APP Director will oversee all day-to-day operations, including scheduling (daily and call schedules), urgent patient issues, organizing interdisciplinary team meetings, and performance management. The APP Director will also oversee hiring, onboarding, training, and continuing education for APPs.

This role is an opportunity to join a growing and innovative team as the operational leader of the APP team, and to work closely with medical directors to ensure high quality clinical training and clinical care for patients. Ideal candidates will have experience working in value-based care and with Medicare patients. Most importantly, candidates must demonstrate compassion for patient needs, have great attention to detail and thrive in a collaborative environment.

Responsibilities of the Director of Advanced Practice Providers:

Strategy and Program Design

• Work closely with medical directors and population health team to refine care delivery model and develop specific clinical programming.
• Enhance clinical tools to optimize APP workflow and clinical programming (e.g., EMR).
• Lead APPs as model continues to evolve and improve over time.

Leadership

• Provide operational oversight and coordination of all APP activities.
• Provide day-to-day management of all APP staff, including oversight of routine and urgent patient scheduling and all other activities necessary for the delivery of high-quality care.
• Track and manage daily, weekly, monthly, and annual performance metrics for the APP cohort, including working with analytics team to develop and optimize necessary dashboards.
• Coordinate with leaders of multidisciplinary care team to provide excellent patient care from a unified team.

Personnel Management

• Recruit and hire APPs in coordination with recruiting team.
• Lead the onboarding, training, and professional development of all APPs (in coordination with medical directors).
• Coordinate weekly interdisciplinary team meetings.
• Conduct performance evaluations of all APPs, including taking disciplinary action if needed (in coordination with the market's lead physician).
• Work with licensing, compliance, and credentialing teams to ensure APP team is prepared to care for all Upperline Plus patients.

Clinical Care

• Ensure APP team is delivering high quality clinical care resulting in improved patient outcomes.
• Practice within the Upperline model (1-2 days per month).
• Take after-hours call-in rotation with Medical Directors (often back up call with APP team as first call).

Qualifications of the Director of Advanced Practice Providers

• A minimum of three (3) years of experience managing health care providers
• Experience working in a value-based care model required
• Experience in caring for adult, geriatric population
• Family, Geriatric, or Adult Nurse Practitioner with appropriate certification and licensure is required
• Licensure in a compact state or in multiple states strongly preferred with a willingness to pursue additional state licenses to cover most Upperline states
• Possession of DEA registration or eligibility
• Must have strong compassion for our patients and their families
• Thrives in a fast-paced, highly iterative, demanding clinical environment
• Excellent oral and written communication skills to ensure that each of your interactions with patients, family caregivers, clinicians, and team members is effective and meaningful.

BenefitsComprehensive benefit options include medical, dental and vision, 401k (matching), parental leave, and PTO.

CompensationCompensation is commensurate to compensation for similar positions in the region and based on prior training and experience

Job Type: Full-time