Sr. Manager Operations Management 1

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Company: Level 3 Communications, Inc

Location: Northampton, MA 01060

Description:

Job Title: Senior Manager, Operations Management

Job Code: 21173

Job Location: Northampton, MA, Fall River, MA, Ashaway, RI, Camden, NJ, Millersville, MD

Schedule: 9/80

Job Summary

Operations leaders are responsible for the strategic and daily execution of the operations function, executing Shop Operations, Manufacturing/Industrial Engineering, Production Planning, Quality Assurance, Continuous Improvement, EH&S, and Facilities for all programs/contracts within the business in the assembly of complex power conversion electronic cabinets with processes including weld, cable manufacture/dress, and electronics assembly/test. This individual will report directly to the Undersea Systems Operations Division leader and have dotted-line reporting to the Site General Manager.

Essential Job Functions & Duties
  • Lead multi-disciplinary operation in manufacturing, quality, continuous improvement and EH&S
  • Develop and implement strategies to meet cost, quality, delivery, customer satisfaction, EHS, and continuous improvement commitments
  • Develop a world-class operations team through staffing, training, and talent management initiatives while serving as a role model for integrity, inclusion, and diversity
  • Drive employee engagement through:
    • Leader of standard work
    • Factory Gemba walk process
    • Quality improvements and zero defect strategies
    • Comprehensive, proactive safety initiatives
    • Lean deployment
    • Mistake Proofing / Poke Yoke
    • 5S+1
    • Total Productive Maintenance (TPM)
    • Value Stream Mapping (VSM)
  • Maintain responsibility for succession planning, organizational and talent development
  • Facilitate Operations, Manufacturing and Quality participation in design development to identify and address manufacturability, testability and inspectability issues
  • Collaborate with Program Management, Supply Chain, and other functional organizations across the Philadelphia Site
  • Responsible for monitoring, assessing, establishing plans to achieve, and presenting status of functional Strategic Goals and operational Metrics as approved by leadership
  • Lead the organization in the development and implementation of operating philosophies and business strategies
  • Develop, implement and sustain success metrics, incorporating best practices, and effectively communicating improvements
  • Effectively manage behavior, performance, and key deliverables across a matrix organization

Basic Qualifications:
  • Bachelor's Degree in Operations Management, Engineering, or similar field
  • 12 years' experience in manufacturing environment
  • 10 years' experience in an Operations function leadership role with in-depth knowledge and understanding of manufacturing methods, lean methodology, production planning, quality management systems
  • Fundamental knowledge in EHS to drive zero injury plans with a proactive approach
  • Extensive experience in Shop Floor Management of electronics, fabrication, or related commodities/processes
  • Working knowledge and experience in Earned Value Management and/or comprehensive estimate-at-complete (EAC) establishment and analysis
  • Working knowledge and experience in manufacturing labor standards (hours-per-unit) establishment and analysis

Preferred Qualifications/Skills:
  • Advanced degree in management
  • Experience in the following fields of Operational Excellence:
    • Understanding of lean principals around pull systems, mix/max controls, etc.
    • One Piece Flow or Pull System manufacturing flow
    • Root Cause Analysis (RCA)
    • 5S+1 Visual Factory
    • Sales Inventory and Operations Planning (SIOP)
    • Gemba implementation
  • Demonstrated MRP/MES System adherence
  • Knowledge of ISO9001:2015; AS9100D and QMS adherence
  • Knowledge of Advanced Product Quality Planning and other proactive quality tools
  • Experience deploying proactive safety initiatives to drive zero injuries
  • Aerospace & Defense electronics experience, mixed model factory experience a plus
  • Experience working in a matrixed organization
  • Exceptional problem solving skills
  • Strong experience implementing a metric driven approach across all Operations functions
  • Proven ability to identify performance issues and implement the necessary changes in a timely and effective manner
  • Ability to thrive in a dynamic environment
  • An effective communicator at all levels of the organization
  • Exceptional communication and presentation skills
  • Demonstrated ability to build stable, effective teams and create followership


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