Deputy Director, Clinical Laboratory Operations

NYC Health + Hospitals/Bellevue is America's oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue's clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children's Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Assisting the Lab Medical and Administrative Directors of Pathology with technical and administrative laboratory functions and interrelationships with other stakeholders. Maintains full responsibility for quality, timeliness, and accuracy of work, procedures, personnel, and costs containment initiatives. Formulates goals, assigns objectives, helps to establish standards of practice, ensures continuity of services, plus all related technical functions. Assists the Lab Medical and Administrative Directors of Pathology with operational trouble-shooting and coordination of all areas for efficient and compliant operations.

SUMMARY OF DUTIES AND RESPONSIBILITIES:

• Assist in the Management of daily operations of the Department of Pathology and Laboratory Medicine, which includes: Blood; Chemistry; Hematology; Special Hematology/Coagulation; Microbiology; Molecular Virology;
• Autopsy Service; Histology; OB/GYN Pathology; Surgical Pathology; and the 7W Special Pathogens lab
• Jointly responsible for directing complex departments with PS and OTPS budgets
• Major tasks, duties and responsibilities include; Strategic Planning, Improving Patient Access, Budgeting, Personnel
• Management, Regulatory Compliance, Quality Improvement, Referral Services, Contract Management,
• Procurement of
• Capital Equipment, Complaints Resolution
• Works with lab section directors to provides technical oversight in the department
• Serves as the lab safety officer and is responsible for compliance with all regulations and standards
• Adheres to guidelines as outlined by the appropriate Federal, State, and City regulatory agencies
• Jointly ensures policies and procedures are developed, implemented, reviewed and updated in order to ensure constant compliance with College of American Pathologists (CAP), Joint Commission on Accreditation of Healthcare Organizations, New York State Department of Health (NYSDOH, Centers for Medicare & Medicaid Services (CMS), Environmental Protection Agency (EPA); United States Food & Drug Administration, and all regulatory agencies guidelines and standards.
• Jointly responsible for developing and maintaining a dashboard for daily operations
• Works with the Quality Unit to develop and manage strong auditing process to ensure compliance with department standards and regulatory agencies
• Serves as laboratory liaison on hospital committees including but not limited to Special Pathogens an
• Environment of Care.
• Oversees execution of the courier service contract and deliverables
• Works with Pathology Business Manager and the Lab Administrator to review expenditures and ensure actual performance is in line with established budget and project needs for the rest of the year
• Participates in cost control activities by seeking the most effective method of delivering quality services, and maintains an awareness of the cost impact of decisions and actions.
• Develop and maintain high-quality standards in the area of customer service.
• Act as a role model for staff on responsiveness to customer satisfaction issues, routinely meeting exceeding customer expectations

Minimum Qualifications
1. A Master's degree from an accredited college or university in biological or chemical sciences, clinical/medical
laboratory sciences/technology, hospital administration, health care planning, business administration or an
approved related program, and four (4) years of progressively responsible laboratory or blood bank quality,
laboratory research, or laboratory testing experience; or
2. A Bachelor's degree in one of the disciplines listed in "1" above, and six (6) years of experience, as described
in "1" above.

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs