Director of Network Services (North Dallas Area, Hybrid)

TITLE: Manager of Network Services (North Dallas Area, Hybrid)
Direct Hire Opportunity
No Sponsorship
Hybrid: 2 Days Remote, 3 Days Onsite

The Manager of Network Services oversees the design, implementation, and management of network infrastructure to guarantee peak performance, security, and scalability. This position is crucial in supporting merchandising operations by ensuring reliable connectivity across global offices, distribution centers, and retail systems. The ideal candidate will possess a strategic vision, deep technical knowledge, and a strong history of successfully managing complex IT networks in dynamic settings.

Requirements:

• 10+ years of experience in network infrastructure management, with at least 5 years in a leadership role.
• Expertise in managing enterprise-level networks in retail, merchandising, or similar industries.
• Proven track record of leading network transformations and upgrades.
• Advanced knowledge of networking protocols, hardware, and software (e.g., Cisco, Palo Alto, Juniper).
• Strong understanding of cloud networking solutions (e.g., AWS, Azure).
• Exceptional problem-solving and decision-making abilities.
• Excellent communication and team leadership skills.

Responsibilities:

• Manage the design, deployment, and maintenance of the organization's LAN, WAN, VPN, and wireless networks.
• Ensure the network supports high availability and optimal performance for business-critical applications and systems.
• Plan and execute network upgrades and expansions to meet future business needs.
• Implement and enforce network security protocols to protect company data from threats and vulnerabilities.
• Maintain compliance with industry standards and regulations, including PCI DSS and GDPR where applicable.
• Conduct regular network risk assessments and audits.
• Lead and mentor the Network Services team, fostering a culture of collaboration and continuous improvement.
• Define team goals, evaluate performance, and provide training and development opportunities.
• Work closely with IT leadership and business stakeholders to align network strategies with organizational objectives.
• Collaborate with merchandising, supply chain, and retail operations teams to ensure seamless connectivity across all systems.
• Develop and maintain a robust incident response plan to minimize downtime and disruption.
• Serve as the escalation point for critical network issues and ensure timely resolution.
• Stay up to date with emerging network technologies and trends to recommend innovative solutions.
• Evaluate and select vendors, hardware, and software solutions to enhance network capabilities.
• Prepare and manage the network services budget, ensuring cost-effective use of resources.
• Negotiate with vendors and service providers to optimize costs.

Comprehensive Benefits Provided