Nurse Manager 2 - Norristown State Hospital

Salary: $98,563.00 - $149,732.00 Annually
Location : Montgomery County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-2025-18991-30450
Department: Department of Human Services
Division: HS Norristown St Hosp
Opening Date: 02/25/2025
Closing Date: 3/11/2025 11:59 PM Eastern
Job Code: 30450
Position Number: 00127433
Union: Non Union
Bargaining Unit: P3
Pay Group: ST11
Bureau / Division Code: 00210671
Bureau / Division: Norristown State Hospital
Worksite Address: 1001 Sterigere Street
City: Norristown, Pennsylvania
Zip Code: 19401
Contact Name: HHS Intake
Contact Email: ra-oahhsintakesec@pa.gov

THE POSITION

An exceptional and exciting opportunity exists with the Department of Human Services (DHS) at Norristown State Hospital. The nursing department is seeking an organized Nurse Manager 2 to direct, coordinate, and evaluate the provision of nursing services and operations. If you are a high-energy, caring, compassionate, and detail-oriented individual, we encourage you to apply and become a part of our dedicated team of professionals!
DESCRIPTION OF WORK
A Nurse Manager 2 is an administrative and professional role acting as an Assistant Nursing Executive (ANE) planning, administering, and managing consistent psychiatric treatment and medical nursing care of mentally ill patients. You will coordinate nursing programs with other facility disciplines, development and implement comprehensive care, and provide necessary support enabling staff to empower patients throughout recovery. This role requires the ability to utilize leadership and managerial skills to effectively direct and supervise nursing care while ensuring service delivery is consistent and compliant with policies, standards, and procedures. In addition, you will monitor licenses and renewals, prepare budgets and proposals for equipment, and monitor effective staff utilization.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. May change based on operational needs.
• You may be assigned to monitor other shifts, rotating weekends, and days off. You may be assigned to cover other shifts, on-call duty, and may need to flex working time.
• Overtime and travel as needed
• Free parking
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years as a Nurse Manager 1 (commonwealth title) in a facility providing nursing care and services for people with a mental or physical injury, illness, or developmental disability; or
• Eight years of professional nursing experience, including three years in a managerial capacity providing care and services for people with a mental or physical injury, illness, or developmental disability; and a bachelor's degree in nursing, nursing education, or nursing administration. A master's degree in nursing, nursing education, or nursing administration may be substituted for up to one year of the required general professional nursing work experience; or
• An equivalent combination of experience and training that includes three years in a managerial capacity providing nursing care and services for people with a mental or physical injury, illness, or developmental disability.

Special Requirements:

• You must have active authorization to practice as a Registered Nurse in Pennsylvania.
• All employees possessing an active temporary practice permit must obtain licensure as a Registered Nurse within the one (1) year period defined by the Pennsylvania State Board of Nursing.

Other Requirements:

• PA residency requirement is currently waived for this title.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require a medical examination.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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See the total value of your benefits package by exploring our

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit and click on the benefits box.

*Eligibility rules apply.
01

Do you possess active authorization to practice as a Registered Nurse in Pennsylvania; or do you possess an active temporary permit to practice as a Registered Nurse in Pennsylvania?

• Yes
• No

02

If yes, please list the state that issued your license, your license number, and the expiration date. If you answered no to the question above, please type N/A in the box below.
03

Have you been employed by the Commonwealth of Pennsylvania as a Nurse Manager 1 in a facility providing individual/patient care and services consistent with those needed for the type of health care setting for individuals/patients with a mental or physical injury, illness and/or developmental disability for two or more years full-time?

• Yes
• No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05

Do you possess three or more years of full-time managerial nursing experience providing individual/patient care and services consistent with those needed for the type of health care setting for individuals/patients with a mental or physical injury, illness and/or developmental disability?

• Yes
• No

06

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07

How many years of full-time professional nursing experience do you possess?

• 8 years or more
• 7 but less than 8 years
• 6 but less than 7 years
• 5 but less than 6 years
• 4 but less than 5 years
• 3 but less than 4 years
• Less than 3 years
• None

08

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
09

How much graduate level college coursework have you completed in nursing, nursing education, or nursing administration?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting visiting and clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visit and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• 30 credits or more
• Less than 30 credits
• None

10

CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our

• Yes

11
WORK BEHAVIOR 1 - POLICY AND PROCEDURESDevelop, implement, administer and evaluate nursing services by applying Standards of Nursing Practice and Patient Care. Ensure quality patient care and treatment by monitoring, evaluating, and updating policies and procedures. Make recommendations for improving effectiveness of programmatic and administrative policies and procedures.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

• A. I have professional experience performing this Work Behavior as a nurse administrator, nurse director, chief nurse executive, JCAHO/Federal nurse surveyor or vice-president of nursing services, patient services, or clinical operations. My experience included reviewing, revising and approving policies/procedures or nursing services; evaluating the effectiveness of policies/procedures by personal observations, discussions with staff or analyzing reports; updating policies/procedures based on research, current healthcare trends, public policy, and healthcare technology advances; making recommendations to improve the effectiveness of programmatic and administrative policies and procedures.
• B. I have professional experience performing this Work Behavior as a nurse supervisor, nurse manager, nurse educator, nurse practitioner, clinical nurse specialist, or state nurse surveyor. My experience included participating on a committee to review/revise policies and procedures; ensuring policies and procedures are implemented to meet goals and objectives; and analyzing the effectiveness of policies and procedures through personal observations of patients/residents, and making recommendations for improving patient/resident care.
• C. I have professional experience performing this Work Behavior as a charge nurse, head nurse, utilization review nurse, quality assurance nurse, or an industrial, employee or public health nurse. My experience included assisting others in the development of policies and procedures for review by a committee and ensuring compliance with policies and procedures.
• D. I have no experience related to this Work Behavior.

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience

List the policies and regulations you have developed/evaluated/interpreted

The actual duties you performed

Your level of responsibility

13
WORK BEHAVIOR 2 - INTERPRETATION OF RULES, REGULATIONS AND CONTRACTSRead, understand and apply various technical, professional, contractual and legal materials (i.e., program regulations/rules and federal licensing/certification regulations and/or other regulatory agencies that include but are not limited to Department of Health, Department of Human Services, and Veterans Administration). Interpret and analyze regulations for administrators, supervisors, direct service staff and concerned parties to ensure organizational compliance. Analyze, interpret, implement and monitor compliance with labor and/or vendor contracts/agreements.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

• A. I have professional experience performing this Work Behavior as a nurse administrator, nurse director, chief nurse executive, JCAHO/Federal nurse surveyor or vice-president of nursing services, patient services, or clinical operations. My experience included ensuring the facility is in compliance with program regulations and state and federal licensing/certification regulations; negotiating and constructing amendments to labor contracts or work rules; applying labor regulations, program directives and/or regulations for a Nursing program.
• B. I have professional experience performing this Work Behavior as a nurse supervisor, nurse manager, nurse educator, nurse practitioner, clinical nurse specialist, or state nurse surveyor. My experience included interpreting various program regulations, state and federal licensing/certification regulations, or union contracts which consist of analysis of data to be used by staff in determining a course of action or solution. These reviews were less broad in scope and did not encompass an entire facility.
• C. I have professional experience performing this Work Behavior as a charge nurse, head nurse, utilization review nurse, quality assurance nurse, or an industrial, employee or public health nurse. My experience is limited to applying and monitoring union contracts or work rules which require limited analysis or recommendations.
• D. I have no experience related to this Work Behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience

Specify the type of technical, professional or legal material analyzed

The actual duties you performed

Your level of responsibility

15
WORK BEHAVIOR 3 - EDUCATION, RESEARCH AND RESOURCE UTILIZATIONUtilize resources (staffing, facility space and equipment) to ensure efficient program operations. Construct, implement and evaluate an educational program that ensures staff competency based upon best practice standards and current trends, with monitoring through performance evaluations. Implement recruitment and retention methods and agency staffing supplementation, as needed, to achieve safe staffing levels. Evaluate operational equipment needs and make recommendations for equipment procurement and replacement.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

• A. I have professional experience performing this Work Behavior as a nurse administrator, nurse director, chief nurse executive, JCAHO/Federal nurse surveyor or vice-president of nursing services, patient services, or clinical operations. My experience included constructing, implementing and/or evaluating educational programs (preceptor program for graduate nurses, career ladder programs, etc.); developing recruitment/retention methods such as pamphlets, presentations, attending job fairs, etc.; developing protocols to evaluate the safety and effectiveness of equipment; preparing requests to purchase new or replacement equipment; constructing, implementing and evaluating a program to ensure staff competency based upon best practice standards and current trends with monitoring through performance evaluations.
• B. I have professional experience performing this Work Behavior as a nurse supervisor, nurse manager, nurse educator, nurse practitioner, clinical nurse specialist, or state nurse surveyor which included attending career fairs and/or conducting recruitment presentations developed by others; developing checklists to ensure effectiveness of equipment and making a recommendation to purchase new or repair equipment; providing training to employees; and implementing a program designed to ensure staff competency through performance standards.
• C. I have professional experience performing this Work Behavior as a charge nurse, head nurse, utilization review nurse, quality assurance nurse, or an industrial, employee or public health nurse. My experience included ensuring equipment is reviewed for effectiveness, providing training to employees on how to use equipment and ensuring that staff follows safety rules and adheres to performance standards.
• D. I have no experience related to this Work Behavior.

16

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience

List the type of educational programs you developed/conducted

List the recruitment/retention methods you have developed

List the type of equipment you assessed

The actual duties you performed

Your level of responsibility

17
WORK BEHAVIOR 4 - MANAGERIAL RESPONSIBILITIESPlan, direct, establish priorities and evaluate the administration of nursing services including patient care and treatment and quality/performance indicators. Analyze the organizational integration of nursing services to develop a philosophy, department goals, structure and standards to meet facility objectives. Promote and provide a unified assessment process and collaboration with other health disciplines across the continuum of care.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

• A. I have professional experience performing this Work Behavior as a nurse administrator, nurse director, chief nurse executive, JCAHO/Federal nurse surveyor or vice-president of nursing services, patient services, or clinical operations. My experience included planning, directing, establishing priorities and evaluating the administration of nursing services; ensuring appropriate steps are implemented for patient care, treatment and quality/performance indicators, and developing auditing tools to assess nursing services.
• B. I have professional experience performing this Work Behavior as a nurse supervisor, nurse manager, nurse educator, nurse practitioner, clinical nurse specialist, or state nurse surveyor. My experience included participating on a committee conducting audits of nursing services and treatment of patients/residents; reviewing staffing needs; and ensuring processes are implemented to address problems so they do not occur in the future.
• C. I have professional experience performing this Work Behavior as a charge nurse, head nurse, utilization review nurse, quality assurance nurse, or an industrial, employee or public health nurse. My experience included assigning staff where services are needed and collaborating with other health disciplines for continuity of care.
• D. I have no experience related to this Work Behavior.

18

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience

Describe the type of nursing services you directed/programs evaluated

List the disciplines where you coordinated services

The actual duties you performed

Your level of responsibility

Required Question