Senior BSA

Who we are

mobileLIVE is one of the fastest-growing IT Services and Consulting companies in Canada and serves some of the most iconic brands, including Google, Loblaws, Staples, Telus, Bell, Rogers, CIBC, BMO, CMLS, Fossil, Fitbit and more.

Over the last decade, we have achieved 100% client retention and earned more than 20 notable industry recognition. This reflects our reliability in delivering what we promise and the quality we bring to every engagement.

Join our growth-driven culture and help us lead, innovate, and simplify. We are looking for a team members who embody our values:

• Empathetic - we listen, we understand, and are considerate of everyone
• Persevering - we dont give up on challenges or people and go all the way
• Inclusive - we value everyone and their perspectives
• Reliable - we deliver what we promise, and more
• Innovative - we make things better than they were yesterday

The role
You will be working on a project with a banking client, in a Senior Business Analyst capacity.

You'll be joining our team which works for a banking client in capital markets. You'll work on complex projects and aid in the design of strategic solutions aligned to clients enterprise architecture roadmap. As a Business Analyst (BA), you'll help support end-to-end project implementation and work as a key team member for both business and technology.

You will
You will be working with following areas in the role of Business Analyst

• Document internal business user and functional specification requirements using interviews, document analysis, workshops, surveys, and task and workflow analysis in moderate to highly complex environments.
• Prepare documentation on expected benefits, use cases, current/proposed process, workflows, data flows, process re-engineering studies, functional specifications, risk integration, end-user adoption plans/ guides and organization structures.
• Interact with the users of the functional applications to understand their needs and to anticipate ways in which technological solutions can enhance the business processes.
• Collaborate with Product Owners, Design teams and Solution Managers to achieve a holistic solution
• Provide excellent cross-organizational communications and subject matter expertise.
• Review the technical design, development and implementation plan and vendor statement of work for assigned projects.
• Represent project stakeholders throughout project delivery.
• Preparation of system documentation including T-shirt sizing, Requirements Matrix, PS1, PS2, Solution Design Specifications and testing guidelines following the IT System Development Life Cycle (SDLC).
• Conduct project review sessions, obtain sign offs, and coordinate acceptance tests to ensure timely delivery of requirements.
• Interact with Systems Analyst/Programmers to ensure that questions and discrepancies about specifications are resolved during the solution development process.
• Conduct Gap Analysis.
• Provide implementation support and assist with post implementation support
• Conduct JAD Sessions, Capture requirements and perform Requirements Modeling
• Support Technical Sales
• Flexibility to tailor your delivery to what's right for the project/deliverables - Agile, Scrum, Kanban, Waterfall, hybrid, etc.

Who you are

• Previous experience with Payments such as Credit card processing (Visa, MasterCard), or ATM payments is must
• Ability to express ideas and facts in a clear and understandable manner, tailoring communication to the intended audience
• Undergraduate degree in Business, Computer Science or equivalent.
• The ideal candidate would have 5 plus years' experience, have knowledge on:

User Interfaces

API requirement writing

BOT requirement writing

Settlement and reconciliation exposure

Foreign exchange exposure

Jira & Confluence experience

• The most critical requirement is that the candidate has to have a strong personality who can handle many different stakeholders, many changing requirements and a fast paced environment.
• 5 years' experience as a Business Systems Analyst preferably with hands-on knowledge in designing and providing solution to applications within the web infrastructure
• Experience with a variety of Project Management, Business Process Management and Software Development Lifecycle methodologies (Waterfall and Agile).
• Demonstrated success working with internal and external business teams to understand and gather requirements and working with project teams to meet expectations.
• Ability to quickly grasp new ideas and solutions and communicate effectively with colleagues (business and technical staff) and end users.
• Excellent decision-making, verbal and written communication skills; interpersonal and organizational skills.
• Ability to build relationships, work collaboratively, and resolve problems with people at all levels in the organization.
• Experience working with external vendors.
• Willing to travel to the GTA to meet with business partners.
• Core Competencies: Strong technical background, ability to handle high pressured environment, customer service orientation; teamwork and collaboration; adaptability; initiative; analytical thinking.
• Role-Specific Competencies: Business Analysis; innovative design skills, problem solving; work-flow analysis; project management.

Nice to have skills

• Self starter
• Driven
• Excellent Communication Skills
• Flexibility to work in a challenging environment

What to expect

Besides Competitive Salary and working for one of Canadas Best Managed and Top 50 Technology Companies, you should expect:

• Purposeful Work: autonomy, resources, and time you need to do what matters for our clients and most importantly - you
• Positive Environment: recognition coupled with a flexible environment that celebrates diversity, inclusivity and encourages everyone to achieve their best
• Growth & Development: opportunities to grow professionally and personally through mentorship, training, and development programs
• Transparency & Trust: direction, purpose, mission, and expectations are never a secret; you will always know where you stand as well as where you are going
• Exclusive Perks: discounts on shopping, the gym, insurance, mobile phone plans, not to mention an office smoothie bar and enough coffee to make you vibrate
• Meaningful Benefits: life happens. You will get health, dental, vision, disability, travel insurance, and much more all covered by us
• Unforgettable Events: team bonding, BBQs, office lunches (pizza, always pizza), gala dinners, and any other excuse to have fun

Inclusion and equal opportunity employment

mobileLIVE is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status, or any other legally-protected factors. Disability-related accommodation during the application process is available upon request.

Are you ready to join the award-winning team and help us accelerate digital transformation?

Thanks & Regards,

Alexandra Kostenko
Talent Acquisition Specialist @ mobile LIVE
M. 647.893.5500
Website | LinkedIn | Twitter | Facebook