Network Administration Specialist

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Company: City of Las Vegas, NV

Location: Las Vegas, NV 89110

Description:

Salary: $38.58 - $46.44 Hourly
Location : City of Las Vegas, NV
Job Type: Full-Time
Job Number: 25FEB80020-O
Department: Department of Innovation and Technology
Opening Date: 02/24/2025
Closing Date: 3/23/2025 11:59 PM Pacific
Bargaining Unit: LVCEA

About the Position

Career Opportunity:
The city of Las Vegas invites applications for Network Administration Specialist. This position implements, installs, maintains, and secures complex network and security hardware and software systems. Resolves network problems in a large network with multiple sites.

Supervision Received and Exercised

Receives direction from division and department management staff.

May act as a lead worker, exercising functional or technical supervision, including scheduling and assigning tasks, providing guidance, ensuring work is completed according to proper procedure, monitoring work progress, and reviewing results.

Type of Examination: A civil service examination will be conducted in accordance with the Civil Service Rules of the city of Las Vegas. The supplemental questions are the examination. Falsification of information may result in disqualification from a recruitment or removal from a city position. Additional information will not be accepted after the closing date. The supplemental questions are weighted 100% for placement on an eligible list and must be worked on individually by the applicant only. The supplemental questions of all qualified applicants will be reviewed for placement on an eligible list. The eligible list will remain in effect for a period of 6 months from the date of certification and may be extended for a period of up to 2 years.
Eligible List: You must score 70% or higher on the examination to be placed on the eligible list. The purpose of this recruitment is to establish an eligible list for current and/ or future openings which may include part-time or full-time positions.
Selection Process: Final candidate selection will include list placement and may include hiring interview (if applicable). Any individual offered employment will be required to pass a pre-employment drug test, complete background check, and may be required to demonstrate the ability to perform the physical requirements of the job. Some positions may require preliminary background checks.
EXAMPLE OF DUTIES

Essential Functions:
  • Ensures employees adhere to established work methods, techniques, and schedules, and comply with applicable city and department policies, procedures, standards and specifications; reviews needs with appropriate management staff; allocates resources accordingly.
  • Installs, maintains, configures, and secures network equipment including routers, switches, network management system, wireless systems, unified voice systems, and network communication systems.
  • Installs, maintains, and configures security devices and appliances including firewalls, IDS, IPS, and internet filtering systems.
  • Builds and secures network tunnels to external entities.
  • Provides technical support to city staff; responds to requests for service; troubleshoots and fixes network issues in a timely manner.
  • Develop and maintain documentation of the entire network.
  • Assists in planning and preparing for future IT network support needs. Participates in the procurement process, including researching materials, equipment and vendors, assisting with specifications, and requisitioning materials as needed. Evaluates the impact of new system and application software on network systems.
  • Works with vendors on implementations of new network systems.Assists vendors in troubleshooting network problems when necessary.
  • Assists with developing and recommending updates to department programs, policies, standards and procedures; prepares performance statistics and reports.
  • Identifies and mitigates security risks; analyzes security reports for misuse of the network.
  • Monitors vendors to ensure that work is completed in accordance with specifications, city policies and regulations.
  • Performs administration duties including user account maintenance, performance monitoring, resource utilization monitoring, load balancing and performance tuning.
  • Develop network recovery procedures to minimize system downtime; provide technical support for maintaining system reliability and availability.
  • Provides technical training to other city staff.
  • Serves as liaison for the department with other departments, divisions, the public and outside agencies. Provides information within the area of assignment. Handles inquiries and complaints from start through resolution in an efficient, courteous and timely manner.

  • MINIMUM REQUIREMENTS

    Experience:

    Three years of increasingly responsible network administration experience.

    Training:

    Bachelor's degree from an accredited college or university with major in computer science or a related field. Specialized training in network operating systems is desirable.
    May substitute a combination of equivalent education and related experience. The city assesses 1.5 years of fulltime experience as equivalent to one year of education.

    Licenses and Certifications:

    Possession of an appropriate, valid driver's license on the date of application, and maintenance thereafter.
    Network administration or Internet administration certificate or training is desirable.

    Special Requirement:

    Certain city functions operate on a 24 hour per day, seven days per week schedule, and may require support on any shift. May be required to respond to calls for assistance during any shift.

    KNOWLEDGE, SKILLS, AND ABILITIES

    Knowledge of:
    Principles of lead supervision and training.
    Internet services administration principles and techniques.

    Skills in:
    Leading, organizing and reviewing the work of staff.
    Analyzing and correcting complex system and application problems and errors.
    Analyzing and developing system, network and Internet solutions as required.
    Providing assistance and technical support to others in use of the system computer software and services.
    Data communication networks and their software and hardware components, such as Cisco IOS, routers, switches, firewalls, VOIP, VPN and network security systems.
    Principles and techniques of computer systems and networks.
    Troubleshooting, repairing or modifying electronic control equipment.
    Analyzing complex problems, identifying alternative solutions, anticipating consequences of proposed actions, recommending best options, and implementing approved solution in
    support of goals.
    Planning, organizing and prioritizing assignments.
    Meeting critical deadlines.
    Managing multiple assignments.
    Reading, interpreting and applying information from technical publications, manuals and other documents.
    Understanding and following oral and written instructions.
    Explaining complex technical systems in clear and simple terms understandable to non- technical staff.
    Helping others understand and manage change.
    Establishing and maintaining effective working relationships with those contacted in the course of work.
    Communicating clearly and concisely, both orally and in writing.

    Competencies:

    Core Workforce Competencies

    Professionalism - Demonstrates core values by being honest, respectful and positive.

    Effective Communication - Expresses verbal and written thought in a clear and understandable manner.

    Customer Focus - Demonstrates genuine concern and satisfies external and/or internal customers based on the CLV core purpose and values.

    Adaptability - Able to effectively modify behavior to suit changing workforce demands.

    Problem Solving - Solves problems by considering all causes, solutions and outcomes.

    Productive Partnerships - Develops, maintains and strengthens partnerships with others.

    Technical and Safety Expertise - Possesses a depth of knowledge, skill and ability in a technical (job) area.
    CITY OF LAS VEGAS, NEVADA
    LVCEA Compensation and Benefits - 2025
    COMPENSATION

    Annual Base Pay Increases
    • Negotiated as part of the collective bargaining process.
    • Step (Merit) Increase - typically awarded on the anniversary date of hire, up to range maximum.


    BENEFITS

    Uniform Allowance
    • Available for some classifications.


    Tool/Equipment Allowance
    • Available for some classifications.


    Retirement
    • Benefit eligible employees participate in the Public Employees' Retirement System of Nevada (PERS). PERS, a statewide defined benefit plan, calculates retirement benefits based on 2.25 percent (current percentage for employees hired 7/1/15 and after) for each year of service, applied to the employee's highest consecutive 36-month average salary. PERS also requires that employees share 50 percent of the PERS contribution, which is implemented by reducing the City's salary ranges. The highest consecutive 36-month average salary is increased commensurate with the salary range reductions required by PERS.

    Deferred Compensation
    • The city offers a 457(b) Plan which is a government deferred compensation plan similar to a 401(k) plan. It offers both pre-tax and after-tax savings and investment options.


    Medical, Dental and Vision Insurance
    • Employees are covered the first of the month following date of employment. Five medical plans, two dental and two vision plans are available. City pays 100% of employee premium + 50% of dependent premium.


    Life and AD&D Insurance
    • City provides $20,000 policies at no cost.
    • Additional voluntary life insurance and AD&D insurance available for purchase.


    Disability Insurance
    • City provides a long term disability policy:
      • LTD: Employees who normally work at least 30 hours/week are eligible. Benefits begin after 90 days of disability. Payment is up to 60% of earnings, up to $11,000/month, and may not be supplemented with sick or vacation.
    Tuition Reimbursement

    Employee Assistance Program

    ANNUAL PHYSICAL EXAMS
    • Employees covered by a City health plan and their covered spouse and dependents over age 18 are eligible for a comprehensive wellness physical exam annually at no cost to them at ARC Health and Wellness..


    VACATION (Hours/Year)
    • Year 1-2: 80 hours
    • Years 3-7: 120 hours
    • Years 8-10: 128 hours
    • Years 11-15: 180 hours
    • Year 16 and over: 200 hours
    • Maximum accrual: 250 hours, if hired after 12/3/2014
    • Sell-back: Up to 60 hours each year; must leave a balance of 40 hours in leave bank.


    HOLIDAYS
    • City provides 12 paid holidays plus a birthday holiday.


    SICK LEAVE
    • Sick Leave:104 hours per year
    • Maximum Accrual: 420 hours, if hired after 12/03/2014
    • Sick Leave Bonus:Negotiated sick leave bonus
    • Payout at Separation: See contract


    RETIREE HEALTH AND LIFE INSURANCE
    • Available for purchase - retiree pays full cost of premiums.

    NOTE: Benefits subject to change
    Revised 01/2025
    01

    Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in DISQUALIFICATION from the selection process.Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
    • I agree to answer each supplemental question truthfully and that my responses can be verified from information included within the application.

    02

    Do you have a valid driver's license?
    • Yes
    • No

    03

    What level of degree do you have from an accredited college or university?
    • No degree/High School Diploma/Equivalent
    • Associate's Degree
    • Bachelor's Degree
    • Master's Degree
    • Doctoral Degree

    04

    Please disclose the discipline of your degree. Type N/A if you do not have a degree.
    05

    How many years of increasingly responsible network administration experience do you have?
    • No experience
    • 1 year
    • 2 years
    • 3 years
    • 4 years
    • 5 years
    • 6 years
    • 7 years
    • 8 years
    • 9 years
    • 10+ years

    06

    SUPPLEMENTAL EXAMINATION: Questions 7 through 11 below are the examination for this recruitment. Your responses to the following questions will be read and scored by a Subject Matter Expert (SME). While reviewing your responses, the SME will not have access to your application/resume. Although you may have some of this information on your application, you will need to answer the questions completely. In order to give the SME the best opportunity to evaluate your responses, please make sure you read the question carefully and fully answer all the questions asked. This is your only opportunity to provide detailed information. Failure to provide full and complete answers may affect the outcome of your score and placement on the eligibility list. PLEASE DO NOT COPY AND PASTE YOUR RESUME.
    • I have read, understand and will comply with the above information.

    07

    Please indicate your experience working as a network administrator supporting and designing networks including Network Equipment Platforms (Cisco, Juniper, Extreme, etc.) Summarize your role, major responsibilities, and indicate where this is supported on your application.Type N/A if you do not possess this type of experience. Responses such as "See Resume" or "See Application" will not be reviewed.
    08

    Please indicate your experience working as a network administrator managing security appliances including IDS, IPS, Internet Filtering and Firewall Appliances. Summarize your role, major responsibilities, and indicate where this is supported on your application.Type N/A if you do not possess this type of experience. Responses such as "See Resume" or "See Application" will not be reviewed.
    09

    Please indicate the number of network devices at the largest organization for which you worked as a network administrator. Summarize your role, major responsibilities, and indicate where this is supported on your application.Type N/A if you do not possess this type of experience. Responses such as "See Resume" or "See Application" will not be reviewed.
    10

    Please indicate the number of sites in the largest Wide Area Network you have supported. Summarize your role, major responsibilities, and indicate where this is supported on your application.Type N/A if you do not possess this type of experience. Responses such as "See Resume" or "See Application" will not be reviewed.
    11

    Please indicate your recent experience (in the last four years) working with the following products or environments. Explain all responses and summarize your role, major responsibilities, and indicate where this is supported on your applications. a. Cloud computing and networking platforms.b. IP Phone Systems.c. Configuring and managing load balancers.d. Configuring and Managing Centralized Wireless Systems.e. Configuring and Managing DHCP and DNS.f. Configuring and managing Network monitoring, configuration, and documentation systems.Type N/A if you do not possess this type of experience. Responses such as "See Resume" or "See Application" will not be reviewed.
    Required Question

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