PRINCIPAL EQUAL EMPLOYMENT OPPORTUNITY PROGRAM SPECIALIST (DATA ANALYSIS)

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Company: Los Angeles Metro

Location: Los Angeles, CA 90011

Description:

Salary: $90,521.60 - $135,740.80 Annually
Location : Los Angeles, CA
Job Type: Regular Employee
Job Number: 2400405
Cabinet: CHIEF OF STAFF
Cost Center: 2413 - OFFICE OF CIVIL RIGHTS, RACIAL EQUITY & INCLUSION
Opening Date: 02/24/2025
Closing Date: 3/6/2025 5:00 PM Pacific
FLSA: Exempt
Bargaining Unit: Non-Contract

Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
Oversees projects and activities supporting Metro's Equal Employment Opportunity (EEO) program, with a focus on conducting and interpreting quantitative workforce and employment data analysis to achieve program goals and ensure compliance with regulatory requirements.

Examples of Duties

  • Ensures Metro's EEO policies and programs are successfully administered
  • Researches and stays up to date on relevant federal and state civil rights laws
  • Collects and maintains EEO-related documentation and information from various sources
  • Advises management (including executive officers and department heads) and employees on matters pertaining to Metro's antidiscrimination and antiharassment policies
  • Prepares highly complex internal and external reports and ensures their timely completion and submission
  • Represents the Office of Civil Rights, Racial Equity & Inclusion in meetings (including high-level meetings), presentations, and events
  • Provides guidance, coaching, training, and assistance to new, junior-level, and/or other EEO staff
  • Assists in preparing and updating EEO policies, procedures, and related documents
  • Recommends revisions to EEO policies and procedures
  • Evaluates workforce training needs regarding antidiscrimination and antiharassment laws and policies, and develops and presents trainings for Metro employees

Compliance
  • Monitors Metro's compliance with civil rights statutes and regulations, Federal Transit Administration requirements, and Metro policies and procedures
  • Conducts highly complex studies and prepares periodic reports to evaluate and measure compliance
  • Supports or leads efforts to prepare Metro's EEO Program, which Metro submits to the Federal Transit Administration every four years
  • Monitors and supports Metro recruiting, hiring, and promotional processes to ensure nondiscrimination and promote outreach to historically disadvantaged groups
  • Assists in conducting workforce utilization analyses to monitor and address racial and gender disparities
  • Presents information regarding Metro's EEO Program to management (including executive officers and department heads) and employee groups
  • Responds to EEO compliance-related inquiries from federal agencies
  • Researches EEO-related best practices of other transportation organizations in the public, private, and nonprofit sectors
  • Monitors subrecipients of federal funds, including through site visits, to ensure compliance with EEO-related legal requirements and Metro policies and procedures

Investigations
  • Receives, reviews, and preliminarily assesses incoming discrimination, harassment, and retaliation complaints
  • Conducts highly complex investigations and/or proposes informal resolutions in response to discrimination, harassment, and retaliation complaints
  • Prepares highly complex investigation reports that include factual findings and determinations of EEO policy violations
  • Develops and presents recommendations for addressing EEO policy violations through employee discipline, training, and/or other methods
  • Refers any non-EEO allegations to the appropriate department when presented in the complaint or during an investigation
  • Remains up to date on investigative techniques and best practices in such areas as interview skills, report writing, and witness credibility
  • Participates in mediation and conciliation efforts to resolve complaints

May be required to perform other related job duties

Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education
  • Bachelor's Degree in Business, Public Administration, Communications, Criminology, Sociology, or a related field; Master's Degree in a related field or Juris Doctorate preferred

Experience
  • Five years of relevant experience performing work with compliance programs and/or conducting investigations for civil rights programs; some positions in this class may require specialized experience in area of assignment

Certifications/Licenses/Special Requirements
  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:

  • Experience conducting quantitative analysis related to workforce and employment data of significant complexity
  • Experience analyzing quantitative data related to workforce and employment practices
  • Experience monitoring or supporting employment recruitment and selection activities

Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
  • Theories, principles, practices, and legal authorities relating to civil rights compliance programs and/or investigations
  • Civil rights compliance requirements and training techniques
  • Labor relations, including collective bargaining agreements
  • Training preparation and presentation techniques
  • Interview techniques
  • Quantitative and qualitative analytical tools
  • Applicable business software applications such as Microsoft Outlook, Word, and Excel

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
  • Performing highly complex work in support of equal employment opportunity and civil rights administration
  • Preparing highly complex reports and correspondence
  • Implementing civil rights compliance programs and/or conducting civil rights or personnel investigations
  • Compiling and analyzing highly complex information and data
  • Conducting interviews
  • Interacting professionally with internal and external stakeholders at various levels
  • Analyzing highly complex situations, identifying problems, and recommending solutions
  • Assessing training needs and conducting training programs
  • Operating a computer and other standard office equipment

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
  • Understand and interpret applicable laws, rules, regulations, policies, procedures, and contracts (including collective bargaining agreements)
  • Exercise sound judgment and creativity in reaching conclusions and making recommendations
  • Meet deadlines while managing a full case load
  • Follow oral and written instructions
  • Lead work teams as assigned
  • Represent Metro before the public and other government agencies
  • Analyze policies and collective bargaining agreements for relevance to complaint allegations, findings, and resolutions
  • Effectively participate in mediation and conciliation to resolve complaints
  • Handle highly confidential information
  • Effectively communicate verbally and written
  • Travel to offsite locations
  • Read, write, speak, and understand English

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions
  • Typical office setting
  • Close exposure to computer monitors and video screen
  • Local travel

Physical Effort Required
  • Sitting at a desk or table
  • Operating and communicating through a telephone or other telecommunication device
  • Using a computer, keyboard, and mouse (or equivalent means) to perform necessary computer-based functions
(EC)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with hiring practices.
Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
*Please refer to the applicable benefit type (Regular or Temporary)*

BENEFITS FOR REGULAR EMPLOYEES

Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical/Dental/Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date - 5 years 20 days
Beginning of 6th - 10th year 25 days
Beginning of 11th - 15th year 30 days
Beginning of 16th + years 35 days

Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

BENEFITS FOR TEMPORARY EMPLOYEES

Temporary (Contingent) employees are eligible for the following benefits only:
  • Kaiser medical insurance
  • Public Pension Plan
  • 457/401K Plan
  • Flex Spending
  • Paid Sick Time
  • Fare Media
  • Rideshare Subsidies
  • Metro One Fitness membership
For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro's Pension & Benefits website at
01

Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers and do not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
  • Yes, I agree and understand my resume will not be reviewed

02

Are you a current Metro employee?
  • Yes
  • No

03

Please select the highest level of education you have completed.
  • I do not have education equivalent to grade 12
  • High school graduate, diploma or the equivalent (GED)
  • Associate degree from an accredited college or university
  • Bachelor's degree from an accredited college or university
  • Master's degree from an accredited college or university
  • PhD from an accredited college or university

04

Please select the number of years of relevant experience performing work with compliance programs and/or conducting investigations for civil rights programs.
  • No relevant experience
  • Fewer than 5 years
  • 5 Years or more, but fewer than 7 years
  • 7 years or more, but fewer than 9 years
  • 9 or more years

05

If you indicated having relevant experience performing work with compliance programs and/or conducting investigations for civil rights programs in the previous question, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N/A."
06

Do you have relevant experience conducting quantitative analysis related to workforce and employment data of significant complexity?
  • Yes
  • No

07

If you indicated having experience conducting quantitative analysis related to workforce and employment data of significant complexity, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N/A."
08

Do you have relevant experience analyzing quantitative data related to workforce and employment practices?
  • Yes
  • No

09

If you indicated having experience analyzing quantitative data related to workforce and employment practices, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N/A."
10

Do you have relevant experience monitoring or supporting employment recruitment and selection activities?
  • Yes
  • No

11

If you indicated having experience monitoring or supporting employment recruitment and selection activities, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N/A."
Required Question

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