Product Manager
Apply NowCompany: RIT Solutions, Inc.
Location: Tampa, FL 33647
Description:
Product Manager
Location: Dearborn, MI (Hybrid onsite- must relocate before the role starts. We want people here several days in advace)
Duration: 1 year (ongoing)
Product Manager Consultant/Expert
Job Description:
Primary Responsibilities:
Develop and support OCM and communication strategies for ServiceNow platform users.
Identify and engage stakeholders and conduct needs assessments.
Identify changes to address through training and communications.
Manage changes to the platform, roles, responsibilities, processes, workflows, technology, tools, and organizational structure.
Create a robust communication plan with clear objectives, audience, channels, cadence, feedback loop, and measures of effectiveness.
Develop a comprehensive training plan with various methods (demos, videos, lunch & learn, Degreed), schedules, materials, and evaluations.
Collaborate with teams and key stakeholders to understand key messages and create appropriate communications.
Coordinate with Employee Communications for publication support.
Develop a diverse range of communications, including emails, articles, infographics, video scripts, brochures, etc.
Identify opportunities for new communication channels or methods.
Stay updated on industry communication standards and trends to support program objectives.
Skills Required:
Self-starter, highly motivated, team player, and able to work independently with minimal guidance.
bility to manage multiple projects simultaneously.
bility to translate complex technical concepts into user-friendly messaging.
Strong interpersonal and communication skills, including verbal, written, and listening.
Strong facilitation, presentation, and collaboration skills.
Marketing and marketing communications expertise.
Proficiency in Microsoft Office Suite.
Effective time management and prioritization skills.
Project management skills.
Skills Preferred:
Graphic design skills.
Prior experience working at our Ford Motor Co.
Experience working with large global organizations and all levels of the workforce.
Webex app experience.
Knowledge of AP Style.
Experience Required:
Working with an IT organization, communicating technical instructions/information
Experience Preferred:
ServiceNow ITSM platform
Education Required:
Bachelors Degree
Location: Dearborn, MI (Hybrid onsite- must relocate before the role starts. We want people here several days in advace)
Duration: 1 year (ongoing)
Product Manager Consultant/Expert
Job Description:
Primary Responsibilities:
Develop and support OCM and communication strategies for ServiceNow platform users.
Identify and engage stakeholders and conduct needs assessments.
Identify changes to address through training and communications.
Manage changes to the platform, roles, responsibilities, processes, workflows, technology, tools, and organizational structure.
Create a robust communication plan with clear objectives, audience, channels, cadence, feedback loop, and measures of effectiveness.
Develop a comprehensive training plan with various methods (demos, videos, lunch & learn, Degreed), schedules, materials, and evaluations.
Collaborate with teams and key stakeholders to understand key messages and create appropriate communications.
Coordinate with Employee Communications for publication support.
Develop a diverse range of communications, including emails, articles, infographics, video scripts, brochures, etc.
Identify opportunities for new communication channels or methods.
Stay updated on industry communication standards and trends to support program objectives.
Skills Required:
Self-starter, highly motivated, team player, and able to work independently with minimal guidance.
bility to manage multiple projects simultaneously.
bility to translate complex technical concepts into user-friendly messaging.
Strong interpersonal and communication skills, including verbal, written, and listening.
Strong facilitation, presentation, and collaboration skills.
Marketing and marketing communications expertise.
Proficiency in Microsoft Office Suite.
Effective time management and prioritization skills.
Project management skills.
Skills Preferred:
Graphic design skills.
Prior experience working at our Ford Motor Co.
Experience working with large global organizations and all levels of the workforce.
Webex app experience.
Knowledge of AP Style.
Experience Required:
Working with an IT organization, communicating technical instructions/information
Experience Preferred:
ServiceNow ITSM platform
Education Required:
Bachelors Degree