Work Center Manager
Apply NowCompany: County of Santa Clara, CA
Location: Santa Clara, CA 95051
Description:
Salary : $142,523.68 - $173,245.28 Annually
Location : Throughout the County of Santa Clara, CA
Job Type: Full-Time
Job Number: 25-M10-A
Department: County-Wide Recruitment
Opening Date: 02/24/2025
Closing Date: 3/10/2025 11:59 PM Pacific
Bargaining Unit: 92
Description
Under direction, to manage a work center responsible for in-house maintenance, repair, construction, and alteration of County property and facilities.
Typical Tasks
The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.
Employment Standards
Sufficient education, training, and experience to demonstrate the ability to perform the above tasks, plus the possession and direct application of the following knowledge and abilities:
Training and Experience Note: The required knowledge and abilities are attained through training and experience equivalent to possession of a high school diploma or equivalent;
and
The completion of a recognized apprenticeship program or four (4) years of equivalent training and/or experience in one or more of the following areas: building inspection, carpentry, electrical, elevator machinery, HVAC/R, locksmithing, painting, plumbing, roofing, stationary engineering, tile setting, low-voltage repair, general building and equipment maintenance, and/or voice and data cabling installation;
and
Two (2) years of full-time experience at the journey level performing facilities maintenance and services, of which one (1) year includes lead and/or supervising duties.
Special Requirements
Knowledge of:
Ability to:
Physical Requirements
The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more
The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.
In addition to the amazing perks above, the County also offers the additional benefits below.
Retirement Benefits
The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.
Health Flexible Spending Account
The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.
Dependent Care Assistance Program (DCAP)
The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.
Life and AD&D
The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.
Employee Assistance Program (EAP)
The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.
Employee Wellness
The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.
Education Reimbursement
A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.
NOTE: Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.
Click here to access all Memoranda of Understanding and most recent Summary of Changes.
01
Please answer the following questions. Completion of the following supplemental questions is REQUIRED and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of "see resume" or "see application" will deem your application incomplete. Include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment
d) Total hours worked per week
e) Description of task(s) performedDo you understand the requirement to provide complete answers in order to determine relevant experience for each area in question?
02
Do you possess a high school diploma or equivalent?
03
Have you completed a recognized trade apprenticeship program?
If yes, attach a scanned copy of your Certificate of Completion of Apprenticeship to your online application.
04
If you selected No in Q3 above, please describe how you obtained four years of training and/or experience that is equivalent to the completion of a recognized trade apprenticeship program.
Include in your response:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment (Month/Year)
d) Total hours worked per week
e) Description of task(s) performed
If you attached completion of a trade apprenticeship program, or have no experience, please type N/A.
05
Select your work experience at the journey level in any of the following areas. Select all that apply.
06
How many years of journey level experience do you possess in the certified trade(s) selected above performing facilities maintenance and services?
07
Describe your work experience at the journey level in the trade(s) selected above performing facilities maintenance and services.
Include in your response:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment (Month/Year)
d) Total hours worked per week
e) Description of task(s) performed
If no experience, please type N/A.
08
How many years of experience do you possess as a lead or supervisor?
09
Describe your experience as a lead and/or supervisor.
Include in your response:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment (Month/Year)
d) Total hours worked per week
e) Description of task(s) performed
If no experience, please type N/A.
10
Select from the following computer applications you have experience working with:
11
If "Other" was selected above, please provide the name of the computer application you have experience working with.
12
Describe your experience with the computer applications in Q10 and Q11 above.
Include in your response:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment (Month/Year)
d) Total hours worked per week
e) Description of task(s) performed
If no experience, please type N/A.
13
Some positions require incumbents to work in locked facilities (i.e., jail or psychiatric facilities). Are you willing to perform this task?
14
Do you understand and agree to possess a valid California Driver's license prior to appointment, and the ability to qualify for and maintain a County Drivers authorization?
15
Incumbent must be able to obtain and maintain Department of Correction Security Clearance to work in locked facilities throughout the term of employment. Do you understand and agree to this requirement?
16
Some positions may require incumbents to work on-call on a rotating basis. Are you willing to work on-call rotations?
17
This position has physical requirements. With or without an accommodation, are you able able to stoop, bend, kneel, climb, twist, push/pull, lift, drag, and carry materials and objects weighing up to 60 pounds?
18
How did you find out about this job?
19
If you selected an event/fair or other in the question above, please specify. If not, type N/A.
20
I certify that statements made in this questionnaire are true and complete.
Required Question
Location : Throughout the County of Santa Clara, CA
Job Type: Full-Time
Job Number: 25-M10-A
Department: County-Wide Recruitment
Opening Date: 02/24/2025
Closing Date: 3/10/2025 11:59 PM Pacific
Bargaining Unit: 92
Description
Under direction, to manage a work center responsible for in-house maintenance, repair, construction, and alteration of County property and facilities.
Typical Tasks
The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.
- Determines the priority of work assignments, based on the availability of resources within the work center, to meet customer requirements in a timely and effective manner;
- Investigates work sites, customer needs, and environmental conditions to determine workable solutions for job requirements and feasibility of work plans;
- Reviews contract specifications and enters into standard County contracts for the purpose of facility maintenance and other related work;
- Uses a variety of tools, including computer software packages, to meet specific technical needs during the process of completing a project;
- Follows guidelines for personnel actions, including hiring, training, staff development, and evaluation;
- Provides technical expertise and feedback, identifies potential problems with work plans, and participates in estimating guidelines;
- Participates in the administration of work plans and provides the final inspection of work performed by contractors and County employees;
- Monitors and assures overall employee and workplace safety; conducts or monitors regularly scheduled safety meetings;
- Prepares reports and correspondence;
- May maintain hazardous materials logs and/or direct the activities of subordinates that handle hazardous materials;
- May be assigned as a Disaster Service Worker (DSW), as required*;
- Performs other related duties, as required.
Employment Standards
Sufficient education, training, and experience to demonstrate the ability to perform the above tasks, plus the possession and direct application of the following knowledge and abilities:
Training and Experience Note: The required knowledge and abilities are attained through training and experience equivalent to possession of a high school diploma or equivalent;
and
The completion of a recognized apprenticeship program or four (4) years of equivalent training and/or experience in one or more of the following areas: building inspection, carpentry, electrical, elevator machinery, HVAC/R, locksmithing, painting, plumbing, roofing, stationary engineering, tile setting, low-voltage repair, general building and equipment maintenance, and/or voice and data cabling installation;
and
Two (2) years of full-time experience at the journey level performing facilities maintenance and services, of which one (1) year includes lead and/or supervising duties.
Special Requirements
- Ability to travel to alternate locations in the course of work. If driving, possession of a valid California driver's license prior to appointment and the ability to qualify for and maintain a County driver authorization.
- *As a condition of employment, pursuant to California Government Code Sections 3100-3109 and Local Ordinance, all County of Santa Clara employees are designated Disaster Service Workers (DSWs), including extra help. A DSW is required to complete all assigned DSW-related training, and in the event of an emergency, return to work as ordered.
Knowledge of:
- Principles and techniques of management and supervision, which may include personnel motivation, training, and staff development;
- Principles and practices of budgeting and fiscal management necessary to develop spending plans and evaluate funding sources;
- Building and trade codes, permitting requirements, and ordinances;
- Methods of safety audits, inspections, and reporting;
- Building trades that meet the needs of the County to carry out the maintenance, repair, construction, and alteration of the County's property and facilities;
- Contract administration procedures;
- Common computer systems, applications, and other trade-specific programs;
- At least one of the following areas: building inspection, carpentry, electrical, low-voltage repair, elevator machinery, general building and equipment maintenance, voice and data cabling installation; HVAC/R, locksmithing, painting, plumbing, roofing, stationary engineering, or tile setting.
- English usage, style, grammar, punctuation, and spelling;
Ability to:
- Plan, organize, and analyze a program of building operations that effectively utilizes all available resources to attain program objectives;
- Identify and prioritize competing maintenance needs to optimize resources and still meet customer requirements;
- Plan, schedule, and assign workloads clearly and effectively;
- Develop and motivate a diverse staff of professional and trades personnel;
- Utilize customer service principles to create effective working relationships with a variety of customers, including peers in other agencies, department heads, and officials of other organizations;
- Communicate effectively, both orally and in writing, with people of diverse backgrounds and cultures;
- Prepare and review reports and budgets;
- Establish and monitor maintenance and repair program objectives, priorities, and policies;
- Consult with and advise customers on the status of work center assignments;
- Participate in the development of short and long-range budget plans that accurately reflect work center needs;
- Perform journey level tasks associated with at least one of the following areas: building inspection, carpentry, electrical, low-voltage repair, elevator machinery, general building and equipment maintenance, voice and data cabling installation; HVAC/R, locksmithing, painting, plumbing, roofing, stationary engineering, or tile setting.
Physical Requirements
- Perform a variety of manual tasks that require an ability to stoop, bend, kneel, climb, twist, push/pull, lift, drag;
- Carry materials and objects weighing up to 60 pounds.
The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more
The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.
In addition to the amazing perks above, the County also offers the additional benefits below.
Retirement Benefits
The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.
Health Flexible Spending Account
The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.
Dependent Care Assistance Program (DCAP)
The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.
Life and AD&D
The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.
Employee Assistance Program (EAP)
The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.
Employee Wellness
The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.
Education Reimbursement
A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.
NOTE: Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.
Click here to access all Memoranda of Understanding and most recent Summary of Changes.
01
Please answer the following questions. Completion of the following supplemental questions is REQUIRED and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of "see resume" or "see application" will deem your application incomplete. Include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment
d) Total hours worked per week
e) Description of task(s) performedDo you understand the requirement to provide complete answers in order to determine relevant experience for each area in question?
- Yes
- No
02
Do you possess a high school diploma or equivalent?
- Yes
- No
03
Have you completed a recognized trade apprenticeship program?
If yes, attach a scanned copy of your Certificate of Completion of Apprenticeship to your online application.
- Yes
- No
04
If you selected No in Q3 above, please describe how you obtained four years of training and/or experience that is equivalent to the completion of a recognized trade apprenticeship program.
Include in your response:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment (Month/Year)
d) Total hours worked per week
e) Description of task(s) performed
If you attached completion of a trade apprenticeship program, or have no experience, please type N/A.
05
Select your work experience at the journey level in any of the following areas. Select all that apply.
- Building Inspection
- Carpentry
- Electrical
- Elevator Machinery
- HVAC/R
- Locksmithing
- Painting
- Plumbing
- Roofing
- Stationary Engineering
- Tile Setting
- Low-voltage repair
- General building and equipment maintenance
- Voice and data cabling installation
- None of the above
06
How many years of journey level experience do you possess in the certified trade(s) selected above performing facilities maintenance and services?
- Ten years or more
- Nine to less than ten years
- Eight to less than nine years
- Seven to less than eight years
- Six to less than seven years
- Five to less than six years
- Four to less than five years
- Three to less than four years
- Two to less than three years
- One to less than two years
- Less than one year
- None
07
Describe your work experience at the journey level in the trade(s) selected above performing facilities maintenance and services.
Include in your response:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment (Month/Year)
d) Total hours worked per week
e) Description of task(s) performed
If no experience, please type N/A.
08
How many years of experience do you possess as a lead or supervisor?
- More than six years
- Five to less than six years
- Four to less than five years
- Three to less than four years
- Two to less than three years
- One to less than two years
- Less than one year
- None
09
Describe your experience as a lead and/or supervisor.
Include in your response:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment (Month/Year)
d) Total hours worked per week
e) Description of task(s) performed
If no experience, please type N/A.
10
Select from the following computer applications you have experience working with:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- SharePoint
- Archibus
- Other
11
If "Other" was selected above, please provide the name of the computer application you have experience working with.
12
Describe your experience with the computer applications in Q10 and Q11 above.
Include in your response:
a) Employer name(s)
b) Job title(s)
c) Start/end dates of employment (Month/Year)
d) Total hours worked per week
e) Description of task(s) performed
If no experience, please type N/A.
13
Some positions require incumbents to work in locked facilities (i.e., jail or psychiatric facilities). Are you willing to perform this task?
- Yes
- No
14
Do you understand and agree to possess a valid California Driver's license prior to appointment, and the ability to qualify for and maintain a County Drivers authorization?
- Yes
- No
15
Incumbent must be able to obtain and maintain Department of Correction Security Clearance to work in locked facilities throughout the term of employment. Do you understand and agree to this requirement?
- Yes
- No
16
Some positions may require incumbents to work on-call on a rotating basis. Are you willing to work on-call rotations?
- Yes
- No
17
This position has physical requirements. With or without an accommodation, are you able able to stoop, bend, kneel, climb, twist, push/pull, lift, drag, and carry materials and objects weighing up to 60 pounds?
- Yes
- No
18
How did you find out about this job?
- Contacted by County Recruiter
- Contacted by a Recruitment Firm
- County Employee Referral
- County of Santa Clara Career Website
- County of Santa Clara Job Interests Email Notification
- Indeed
- Virtual Job Fair
- In Person Job Fair
- In-Person Networking Professional Event
- Virtual Networking Event
- Community Event
- Glassdoor
- Governmentjobs.com
- Professional Association
- Search Engine (Google, Bing, online search, etc.)
- Hospital Website: SCVMC, O'Connor Hospital, St. Louise Regional Hospital Website
- Handshake
- Student Career Center
- County Text Message
- County Career Newsletter
- Other (Specify in the next question)
19
If you selected an event/fair or other in the question above, please specify. If not, type N/A.
20
I certify that statements made in this questionnaire are true and complete.
- Yes
- No
Required Question