USA-Field Technical Support Rep-3
Apply NowCompany: Futran Tech Solutions Pvt. Ltd.
Location: New York, NY 10025
Description:
Description:
Max Bill Rate - Inclusive of all Fees: $ 50.40 per hour.
Onsite tech needed at the HanesBrand NYC office, 260 Madison Ave, New York, NY 10016.
As a Field Service Technician, you will work onsite at our customer's office in NYC (260 Madison Ave) office. In this role you would typically work directly with employees at our customer location. Being a self-starter who is comfortable with minimal supervision is essential to success in this role.
What you will do:
On-site field desktop support to customers 5 days a week at the customers office.
Provides software, hardware and networking support for mobile devices, printers, desktops and laptops.
Installs, maintains, troubleshoot and repair PCs and associated software, networks peripherals.
Maintains, troubleshoots, and repairs audio / video / teleconferencing equipment.
2+ years of experience in a hands-on desk side support role required. Proficient with PC hardware repair and can troubleshoot/resolve Microsoft Office software and latest Windows operating system issues Windows 11.
You will be using Service Now as a ticketing system.
You have to be able to communicate, in writing and verbally. We are looking for an outgoing person that has a very strong customer focus. In addition, excellent analytical skills are required. Having A+, Dell, Microsoft, Apple, and or HP certifications are a huge plus
Location Category
Additional Details
Max Bill Rate - Inclusive of all Fees: $ 50.40 per hour.
Onsite tech needed at the HanesBrand NYC office, 260 Madison Ave, New York, NY 10016.
As a Field Service Technician, you will work onsite at our customer's office in NYC (260 Madison Ave) office. In this role you would typically work directly with employees at our customer location. Being a self-starter who is comfortable with minimal supervision is essential to success in this role.
What you will do:
On-site field desktop support to customers 5 days a week at the customers office.
Provides software, hardware and networking support for mobile devices, printers, desktops and laptops.
Installs, maintains, troubleshoot and repair PCs and associated software, networks peripherals.
Maintains, troubleshoots, and repairs audio / video / teleconferencing equipment.
2+ years of experience in a hands-on desk side support role required. Proficient with PC hardware repair and can troubleshoot/resolve Microsoft Office software and latest Windows operating system issues Windows 11.
You will be using Service Now as a ticketing system.
You have to be able to communicate, in writing and verbally. We are looking for an outgoing person that has a very strong customer focus. In addition, excellent analytical skills are required. Having A+, Dell, Microsoft, Apple, and or HP certifications are a huge plus
Location Category
Additional Details
- Note: : OT/DT factors are set at legal standards - DO NOT edit these factors
- Location Category : Customer Site
- Overwrite payment terms : N/A
- CATW : No
- Dress Code : Business Casual
- Work On Site Required : Yes
- Client Interface Required : Yes
- Overtime Required : Yes
- Delivery country : US
- Dual Assignment : No
- CW Policy Exception Number : Required if Dual Assignment is "Yes"