Senior Network Operations Specialist #181

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Company: United States Senate

Location: Columbus, OH 43230

Description:

Senior Network Operations Specialist #181

Department: Chief Information Officer
Posting Date Range: 2/25/2025-3/11/2025
Pay Grade Range: $84248-$147434
WorkHours: 7:30am-4:00pm
FLSA Status: Exempt
Remote Work Status: Remote

All remote or hybrid work arrangements must be performed from within the continental United States, subject to Sergeant at Arms approval.

This vacancy announcement closes at 7pm EST. Late applications will not be accepted.

JOB OVERVIEW

About Us
The United States Senate Sergeant at Arms is seeking qualified candidates for a Senior Network Operations Specialist in our Network Management department. The Network Management Group is looking for candidates who seek the opportunity to work in a technically challenging environment and can demonstrate continual progression in monitoring and maintaining a complex network.

The Sergeant at Arms ensures the operational integrity and security of the Senate's technological framework. We are dedicated to fostering an innovative, secure, and efficient environment through cutting-edge technology solutions. The Enterprise Operations team is at the forefront of this mission, focusing on the engineering, implementation, monitoring, and proactive maintenance of our critical technologies, which includes our network and infrastructure.

Role Overview
This is professional work to maintain the overall health of the Senate network and provide critical network infrastructure related services to the user base. Tasks involve proactive network monitoring, analyzing any alerts received, configuring critical network devices and services, and working on a variety of projects as needed. Incumbents will provide configuration and troubleshooting support for existing data network systems and services within the campus and wide-area network. The position is also responsible for providing timely support for any issues escalated to our team from a variety of other Senate entities, including users within the Senate community.

Responsibilities
  • Engage in proactive monitoring of critical network components and services.
  • Respond to network alerts or anomalies in a time sensitive manner.
  • Perform daily system checks of critical network components and services.
  • Manage concurrent short and long-term projects as required.
  • Produce clear and concise technical documentation.
  • Perform any required network changes within tightly controlled maintenance windows.


Key Accountabilities/Essential Job Duties
Analyzes, configures, upgrades, moves, and administers modifications and additions to data network services and devices. Monitors the data and voice services running across the data network, monitors network components for availability and stability. Manages the wide area network (WAN), equipment, and network connections. Creates and manages databases, procedures, and network documentation including equipment inventory of utilized spare and decommissioned equipment and services. Collects statistics of network events and performance for reports and network analysis. Trains/cross trains fellow employees on network operations process, procedures, and system technology. Responds to, analyzes, tracks, and resolves network trouble calls. Other duties, as assigned.

JOB SPECIFICATIONS

Required Education
High School Diploma, GED.

Required Work Experience
  • GED with five to eight years of relevant work experience; Associates with three to six years of relevant work experience; Bachelor's with one to three year of relevant work experience; Master's with one to two years of relevant work experience.

Required Special Skills/ Knowledge
  • Knowledge of internet working.
  • Knowledge of dynamic routing protocols and static routing.
  • Knowledge of switched LAN technology.
  • Ability to operate network monitoring and analysis tools.
  • Ability to analyze, troubleshoot, and resolve network problems.
  • Ability to analyze, troubleshoot, and resolve complex network problems.
  • Knowledge of switching configurations and technologies.

As part of our hiring process, we may conduct a skills assessment to better understand an applicant's proficiency in key areas relevant to the role.

Desired Qualifications
  • Experience configuring and managing a Hardware Load Balancer.
  • Cisco certifications, preferably CCNA.
  • Experience with Cisco Optical equipment.
  • The successful applicant must be able to work independently as well as be an effective team member.
  • The position requires solid analytical and technical skills, and the ability to learn new technologies quickly.
  • The ability to manage multiple tasks and projects is a must, and effective verbal and written communications is required.

Working Conditions
  • This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during government shutdowns, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.
  • The U.S. Senate network cannot be taken offline for maintenance during the workday, or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, support our alternate data centers will have schedules that include working nights, weekends, and holidays.
  • Sedentary with no exceptional physical demands.

Security Clearance
  • This position requires that the applicant obtain and maintain a U.S. Government security clearance.
  • Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.


CONDITIONS OF EMPLOYMENT

To be employed by a Senate employing office in a paid position in the continental United States an individual must:
1. Be a U.S. citizen;
2. Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B);
3. Be (i) admitted as a refugee under 8 U.S.C. 1157 or granted asylum under 8 U.S.C. 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; or
4. Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law).

Employment is contingent on background / security investigation results.

BENEFITS AT-A-GLANCE

The SAA provides a highly competitive benefitspackage for all SAA staff. Our benefits extend beyond health care coverage tohelp provide employees with student loan reimbursement, professionaldevelopment, transportation subsidy, TSP/retirement savings, access to ourEmployee Assistance Program, and more! For more information regarding SAA'sbenefits, please visit https://sen.gov/OPPW.

ACCOMMODATIONS

As an Equal Opportunity Employer, the SAA is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with SAA and need special assistance or an accommodation to complete the application process, please submit your request to employment@saa.senate.gov email with "Accommodation" in the subject line.

VOLUNTARY SELF-IDENTIFICATION FOR VETERANS' PREFERENCE

If you are identifying as veterans' preference eligible underthe VEOA, please use this link to complete your application for Veterans' Preference AFTER you apply for this position. The link will also be available on the "Thank You" page after you have submitted your job application.

Candidates only need to apply one time for veterans' preference tobe considered for all future veterans' preference positions within the SenateSergeant at Arms.
  • All supporting documents must ONLY be provided within the Veterans' Preference Application and within the stated deadline of the job announcement.
  • Late applications for veterans' preference will not be considered.
  • Documentation to obtain veterans' preference will not be considered if attached to the job application.
  • If you need to revise or resubmit your Application for Veterans' Preference/documents, please withdraw your previous Application for Veterans' Preference and resubmit. If you require assistance, please email employment@saa.senate.gov.
  • mailto:employment@saa.senate.gov="">To view additional information regarding the VEOA, please click here.

An applicantwho declines to self-identify as a disabled veteran and/or to provideinformation and documentation regarding his/her disabled veteran's status willnot be subjected to an adverse employment action, but the individual may beruled ineligible for veterans'preference.

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