Medical Translator - Vietnamese

Salary : $73,080.80 - $88,291.84 Annually
Location : San Jose Metropolitan Area, CA
Job Type: Full-Time
Job Number: 25-D50-B
Department: Santa Clara Valley Health Care - Valley Medical Center
Division: Language Services
Opening Date: 02/25/2025
Closing Date: 3/12/2025 11:59 PM Pacific
Bargaining Unit: 01

Description

Under direction of the Medical Translator Coordinator to provide interpretation/translation services for patients and clients of Santa Clara Valley Medical Center.

This is a Vietnamese skilled Medical Translator position located in the Valley Medical Center (VMC) Language Services department. Candidates must take and pass the required language certification exam for the specified language prior to appointment.

In person exam will be tentatively scheduled for the week of March 23, 2024.
Typical Tasks

• Functions as liaison between health Care team/physician and patient;
  
• Provides language interpretation during the patient's course of medical assessment and non-medical services to patients and/or clients and their families;
  
• Assists patients in interpreting and clarifying hospital procedures and forms;
  
• As directed, advises patients, clients and/or families about available health care and hospital services;
  
• Interfaces with Nursing, Outpatient Department, Social Services, and other hospital departments;
  
• Guides and processes patients and clients through clinics, hospital and other related facilities,
  
• Explains and interprets patient's rights and responsibilities;
  
• Performs routine tasks related to maintaining translation records;
  
• May assist in preparation of brochures, audio visual materials and written materials for non-English speaking groups;
  
• May assist in certification of bilingual employees;
  
• May assist in training lower level translators; and
  
• Performs other related duties, as required.

Employment Standards

Sufficient education, training and work experience to demonstrate possession of the following knowledge and abilities.

Experience Note: The knowledge and abilities required would normally be acquired by one year experience in an acute hospital or clinic setting and demonstrated skills in interpretation and translation of a second language (medical and non-medical terminology).

Knowledge of:

• Interpretation/translation of at least one language, other than English, including intracultural literary levels, principal idioms and slang;
  
• Basic hospital organization;
  
• General medical terminology in English and a second language;
  
• Legal ramifications of medical interpretation/translation;
  
• Laws and regulations regarding patient care;
  
• Modern hospital methods, forms and equipment;
  
• Ethnic customs, culture and religious attitudes particular to non-English speaking ethnic groups.

Ability to:

• Speak, read and write a second language fluently;
  
• Interact with a wide range of multi-cultural and non-English speaking patients;
  
• Translate detailed medical/legal information of written materials and documents for patient's signature;
  
• Communicate effectively with patients, their families and hospital staff;
  
• Function as liaison between the health care team/physician and patient;
  
• Assist in the preparation of brochures, memos, other literature, and audio-visual materials relating to hospital policies and procedures;
  
• Work under emergency or stress situations;
  
• Establish and maintain cooperative working relationships with all levels of medical, professional, administrative and support personnel.

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more

The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.

In addition to the amazing perks above, the County also offers the additional benefits below.

Retirement Benefits
The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.

Health Flexible Spending Account
The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.

Dependent Care Assistance Program (DCAP)
The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.

Life and AD&D
The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.

Employee Assistance Program (EAP)
The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.

Employee Wellness
The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.

Education Reimbursement
A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.

NOTE: Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.

Click here to access all Memoranda of Understanding and most recent Summary of Changes.
01

Please answer the following questions. Completion of the following supplemental questions is REQUIRED for your application and is an integral part of the evaluation process. Initially, it will be used to evaluate against the employment standards. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. Please include the name of employer, job title, dates of employment and number of hours worked per week for questions asking about your experience. A response of "see resume" or "see application" will deem your application incomplete. Vague, incomplete or non-responsive answers could result in no or low scores in a competitive rating process. Do you understand this requirement?

• Yes
• No

02

This recruitment requires the ability to communicate in Vietnamese. Are you proficient in using Vietnamese?

• Yes
• No

03

If you are proficient in Vietnamese, please describe the level of fluency?
04

Do you possess one year of work experience in an acute hospital or clinic setting?

• Yes
• No

05

If you answered yes, please describe your work experience in an acute hospital or clinic setting. Please include the name of employer, job title, dates of employment and number of hours worked per week. If you do not have any write "none."
06

How many years of professional experience do you possess in the interpretation and translation of a second language (medical and non-medical terminology)?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six to less than seven years
• Seven to less than eight years
• Eight to less than nine years
• Nine to less than ten years
• Ten years or more

07

Please describe your professional experience in interpretation and translation a second language (medical and non-medical terminology). Please include the name of employer, job title, dates of employment and number of hours worked per week. If you do not have any write "none."
08

Please describe the training or education you have in interpretation (medical or non-medical). If you do not have any write "none."
09

Please select all of the programs/procedures/systems that you have experience using:

• Cisco System
• Cyracom
• EPIC/ HealthLink
• Electronic Medical Record (EMR)
• Electronic Health Record (EHR)
• Microsoft Word
• Microsoft Excel
• Office 365 or Outlook Email
• Other
• None

10

Describe your experience in each program/system that you selected in the previous question. Include the name of the program/procedure/system, name of employer(s), job title(s), dates of employment, the number of hours worked per week, job duties performed. If you do not have any write "none."
11

Do you have experience in written translation?

• Yes
• No

12

Please describe your experience in written translation. Include the name of the program/procedure/system, name of employer(s), job title(s), dates of employment, the number of hours worked per week, job duties performed. If you do not have any write "none."
13

-Please identify the hospital you are currently working at. If none, please select n/a.

• El Camino
• Fremont
• Good Samaritan
• Kaiser
• O'Connor
• San Francisco General
• San Jose Regional
• St Louise
• Stanford
• VA Health Care System
• Washington
• Santa Clara Valley Medical Center Health System
• Other
• N/A

14

How did you find out about this job?

• Contacted by County Recruiter
• Contacted by a Recruitment Firm
• County Employee Referral
• County of Santa Clara Career Website
• County of Santa Clara Job Interests Email Notification
• Facebook
• Instagram
• LinkedIn
• Indeed
• Virtual Job Fair
• In Person Job Fair
• In-Person Networking Professional Event
• Virtual Networking Event
• Community Event
• Glassdoor
• Governmentjobs.com
• Professional Association
• Search Engine (Google, Bing, online search, etc.)
• Hospital Website: SCVMC, O'Connor Hospital, St. Louise Regional Hospital Website
• Handshake
• Student Career Center
• County Text Message
• Other (Specify in the next question)

15

If you selected an event/fair or other in the question above, please specify. If not, type N/A.
Required Question