Engineer Computer Systems Support
Apply NowCompany: Tata Consultancy Services
Location: Universal City, TX 78148
Description:
Job Title: Engineer - Computer Systems Support Smart Hands Team Members ( Data Center Engineer / Operator) -Ability to work 24x7 shirt schedule including working weekends, holidays, and shift-based schedules; On-call support if required.
Technical/Functional Skills -MUST HAVE SKILLS Experience in working on data center server and networking hardware, with an understanding of the infrastructure at a high level
Experience and understanding of hardware architecture, maintenance and repair
Experience with hardware platforms like HP, Dell , EMC, NetApp, CISCO etc; including installation, systems administration and troubleshooting with knowledge of networking, including topology and protocol understanding.
Experience in monitoring HVAC, DG sets etc
Effective people management and communication skills.
Ability to speak and write in English fluently and idiomatically.
Ability to join P1 and P2 calls; and communicate effectively for Data Center operations status quo with Technical L3 team
Ability to support for any changes in Data Center operations including power up, shut down, cabling, racking, strarting DG set during power failure etc
Ability to travel across adjacent buildings and locations up to 50% of the time
Responsible for monitoring the state-of-the-art physical infrastructure in Data Center
Install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like OS etc)
Supporting installation of components such as networks, routers, hubs, bridges, switches and networking protocols
Participate in or lead small project teams on larger installations and develop project contingency plans
Ability to lift/move equipment as required.
Experience in TRELLIS- Data center inventory management tool preferred
Understanding of Operational Acceptance, Disaster Recovery, and High Availability (HA) in a Production environment.
Understanding of Change Management, Incident Management and Release and Configuration management processes.
Infrastructure services delivery using offshore/onshore capabilities; an understanding of the complexities of working with teams.
Roles & Responsibilities L1.5 Infrastructure Operations for Data Center
Excellent verbal / written communication skills
Willingness to learn.
Ability to work 24x7 shirt schedule including working weekends, holidays, and shift-based schedules; On-call support if required.
Salary Range: $75,000 - $90,000 a year
Technical/Functional Skills -MUST HAVE SKILLS Experience in working on data center server and networking hardware, with an understanding of the infrastructure at a high level
Experience and understanding of hardware architecture, maintenance and repair
Experience with hardware platforms like HP, Dell , EMC, NetApp, CISCO etc; including installation, systems administration and troubleshooting with knowledge of networking, including topology and protocol understanding.
Experience in monitoring HVAC, DG sets etc
Effective people management and communication skills.
Ability to speak and write in English fluently and idiomatically.
Ability to join P1 and P2 calls; and communicate effectively for Data Center operations status quo with Technical L3 team
Ability to support for any changes in Data Center operations including power up, shut down, cabling, racking, strarting DG set during power failure etc
Ability to travel across adjacent buildings and locations up to 50% of the time
Responsible for monitoring the state-of-the-art physical infrastructure in Data Center
Install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like OS etc)
Supporting installation of components such as networks, routers, hubs, bridges, switches and networking protocols
Participate in or lead small project teams on larger installations and develop project contingency plans
Ability to lift/move equipment as required.
Experience in TRELLIS- Data center inventory management tool preferred
Understanding of Operational Acceptance, Disaster Recovery, and High Availability (HA) in a Production environment.
Understanding of Change Management, Incident Management and Release and Configuration management processes.
Infrastructure services delivery using offshore/onshore capabilities; an understanding of the complexities of working with teams.
Roles & Responsibilities L1.5 Infrastructure Operations for Data Center
Excellent verbal / written communication skills
Willingness to learn.
Ability to work 24x7 shirt schedule including working weekends, holidays, and shift-based schedules; On-call support if required.
Salary Range: $75,000 - $90,000 a year