Food & Beverage General Manager - Toyota Pavilion Concord
Apply NowCompany: AEG
Location: Irving, TX 75061
Description:
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LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make Legends happen! THE ROLE The General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue's operations including, but not limited to, concessions and premium services. The GM functions as the primary strategic business leader of the property with responsibility for all aspects of hospitality and managing the operation, including guest experience, event innovation, financial performance, sales and revenue generation and delivering a return on investment to key stakeholders. Ensures implementation of the level of hospitality associated with Legends with the objective of exceeding guest expectations and increased profits. Holds property leadership team accountable for strategy execution and guides their individual professional development. ESSENTIAL FUNCTIONS Responsibilities include but are not limited to:
LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make Legends happen! THE ROLE The General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue's operations including, but not limited to, concessions and premium services. The GM functions as the primary strategic business leader of the property with responsibility for all aspects of hospitality and managing the operation, including guest experience, event innovation, financial performance, sales and revenue generation and delivering a return on investment to key stakeholders. Ensures implementation of the level of hospitality associated with Legends with the objective of exceeding guest expectations and increased profits. Holds property leadership team accountable for strategy execution and guides their individual professional development. ESSENTIAL FUNCTIONS Responsibilities include but are not limited to:
- Upholding Legends' standards for quality and performance in all phases of the food and beverage operations.
- Constantly innovating the guest experience - food, service, communications, etc. Balancing creativity with practical implementation.
- Managing the operational budget, monthly P&L statements, ensuring all financial reporting is accurate.
- Maintaining strong, collaborative working relationships with the client and business partners.
- Overseeing management team, including developing talent, promoting from within, coaching, and performance management.
- Developing yearly operational budgets that result in a fiscally sound operation - including product levels and pricing.
- Overseeing monthly inventory for all departments.
- Verifying, preparing and submitting reports/monthly projections as required.
- Working closely with multiple sub-contractors to ensure all standards are met and terms of the contract are followed.
- Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
- Performing additional related duties, tasks and responsibilities as required.
- Establish uniform plan and supply.
- Orchestrate soft pre-opening events
- The ideal candidate will have a bachelor's degree with a minimum of 5-7 years management experience in the contract foodservice industry, preferably in for a sports and entertainment venue.
- Ideal candidates must have experience in high volume, foodservice accounts, preferably in concessions or premium services for a sports and/or entertainment venue, with experience overseeing the sale of alcohol.
- Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
- Previous P&L accountability and/or contract-managed service experience preferred.
- Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required.
- Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
- Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
- Bilingual in Spanish a plus