IT Business Applications Analyst II
Apply NowCompany: City of Tumwater, WA
Location: Tumwater, WA 98511
Description:
Salary : $89,064.00 - $119,352.00 Annually
Location : Tumwater, WA
Job Type: Full-time
Job Number: 2025-09
Department: Information Technology
Opening Date: 02/27/2025
Closing Date: 3/21/2025 5:00 PM Pacific
General Statement of Duties/Supervision
Tumwater is a vibrant community, rich in history, community, and opportunity.
Nestled into the base of Puget Sound, Tumwater is the southern gateway to the Seattle/Tacoma metropolitan area. It's just a little over an hour from the Pacific Ocean beaches, the Olympic Peninsula, and Mount Rainier with beautiful landscapes of prairie, river, estuary, and lush green trees. With its central location, Tumwater is a picturesque Northwest community with convenient access to arts, cultural and outdoor recreation.
Our vision is to create a future that is highly livable with diverse and engaged residents, a strong economy, and a healthy natural environment. Safe neighborhoods, quality schools, and a sense of community pride make Tumwater a great place to live, work, and play.
Opportunity: Under general supervision, performs analysis, consulting, design, development, project management, maintenance and/or support for major and minor information technology systems. Supports products, systems, software, multi-functional databases or database management systems that are critical and directly affect City operations, units, and departments.
*This job posting covers multiple vacancies. Please include a letter of interest and resume for consideration.*
Essential Job Duties
Creates, configures, and designs reports, dashboards, or interfaces allowing user access to data. Designs, configures, and validates business logic and calculations in enterprise applications. Provides end user support and training for enterprise applications and associated software. Administers the security of enterprise applications and associated software. Administers and coordinates the software solutions, modifications, and upgrades with end-users for all enterprise systems and related applications. Designing, planning, implementing, and maintaining complex database and information systems. Responsible for the management of multiple software applications and systems. Performs related duties and responsibilities as required.
Selection Criteria
Qualifications: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirement listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills, and Abilities:
Knowledge and understanding of ERP applications. Knowledge of databases and managing large datasets. Knowledge of capabilities and operations of modern computers, peripheral equipment, and information technology systems. Knowledge of project management concepts and tools. Knowledge of client-server environments; office and business computer applications; relational database models and issues related to database maintenance; principles and concepts regarding development and maintenance of system documentation. Ability to manage time effectively and to set appropriate priorities. Ability to use standard computer programs such as database, word processor, spreadsheet and collaboration software. Ability to resolve conflicts with users and build consensus regarding information system matters. Ability to learn and master modern technologies, systems, hardware, and software as needed. Ability to analyze complex computing problems and recommend and implement solutions; deliver high quality customer service; write and communicate effectively. Ability to create and present effective training. Ability to conduct research and participate in self-initiated continuous learning. Ability to work effectively both independently and as a member of a service-oriented team; demonstrate punctual, regular, and reliable attendance. Ability to identify and propose business process improvements using information systems.
Minimum Qualifications:
A bachelor's degree in information technology or related field with two years of position related experience in computer software maintenance or database design, development, and maintenance OR;
Associate's degree in information technology or related field with four years of position related experience in computer software maintenance or database design, development, and maintenance OR;
Completion of an accredited two-year vocational training program in an information technology or related program with four years of position related experience in computer software maintenance or database design, development, and maintenance OR;
Six years of related job experience in computer software maintenance, troubleshooting/problem resolution or analyzing, designing, or programming computer systems applications or databases. Related experience in computer software maintenance, or troubleshooting/problem resolution experience
OR;
Any combination of related education and experience equals at least six years.
Preferred Qualifications:
Training/Licenses/Certifications: A Washington State Driver's License
Supplemental Information:
Contacts: Daily contact with employees of the city and other agencies linked to our computer systems who are having trouble with computer and/or software systems. The purpose of these contacts is to resolve problems, user training and/or information gathering and sharing. These contacts can be difficult as employees may express frustration with hardware, software, or peripheral problems. Contacts require an elevated level of tact to ensure a continued good working relationship. Frequent contact with vendors, and technicians regarding problem resolution, or hardware/software evaluation.
Supervision:Supervision received from the Information Technology Project Manager. Work is performed independently most of the time with accountability for results and guidance provided only for the most difficult or unusual problems. May lead project teams of peers based on software expertise and specialized knowledge.
Accountability: Responsible for providing judgment, advice, and recommendations that impact peers and employees at all levels of the organization. Responsible for coordination of the installation of new software releases that affect City services and operations.
Working Conditions: Busy office with regular interruptions. It has significant customer contact. Travels to all City work locations to complete assignments and projects. This position is eligible for a partial telework schedule and for a flexible schedule if business needs are met. In-person work is expected weekly and is subject to change weekly.
Physical Requirements: Work is often performed in an office setting.
Specific physical requirements and typical working conditions for this position are on file in the Administrative Services Department.
The City of Tumwater is an Equal Opportunity Employer (EOE) and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
The City of Tumwater is committed to wellness, safety, the environment and racial equity.
The following is an overview of the benefits available to the regular-status, non-represented employees of the City of Tumwater (benefits for part-time employees will be pro-rated):
Vacation: Regular full-time City employees earn 96 hours of paid annual leave during their first year of employment. This rate is increased to a maximum of 184 hours per year, depending upon length of service.
Sick Leave: Sick leave is accrued by regular full-time City employees at the rate of 8 hours per month. Sick leave may be used only to ensure an employee's health, and for absences caused by death or illness of a member of the employee's immediate family.
Holidays: Most City employees receive 12 paid holidays (at 8 hours each) annually, one of which is a floating holiday.
Retirement:Eligible City employees are mandatory members of the State of Washington Public Employees Retirement System (PERS\LEOFF). Both the City and the employee contribute to the system. The state retirement system provides retirement benefits and also benefits for people who are disabled. Employees leaving City service prior to retirement may withdraw their total contribution with interest.
Deferred Compensation and Roth IRA programs offered through Mission Square: Employees may directly reduce their taxable income and defer this taxation until retirement or withdrawal of funds by participating in a deferred compensation plan. Deferred compensation allows an employee to defer up to $23,500 of their gross annual salary (more if over age 50). The employee chooses how to invest their deferred salary.
Employees may put up to $7,000 (more if over age 50) in a Roth IRA (after-tax program).
The City also offers a 401(a) plan and will match employee contributions up to 5%.
Insurance Plans: Each full-time City employee will receive a contribution of $2,227.00 per month toward the purchase of medical, vision and dental insurance. (Amount is pro-rated for part-time employees.) This monthly amount pays approximately 85% of the costs of a family of four. Full family medical, dental and vision coverage requires an employee contribution toward the cost of premiums. Employee's whose insurance needs are less than the monthly $2,227.00 contribution can purchase get 60% of the left over contribution money as cash on their paycheck. Employees are required to have City medical insurance. The City also offers medical and dependent care flexible spending accounts, subject to eligibility requirements.
Health Reimbursement Arrangement (HRA): The City contributes a flat dollar amount per full-time employee to an HRA VEBA program for current and future health care out of pocket expenses. This monthly amount per full-time employee is $225.00.
Group Life Insurance: The City will purchase for each employee $50,000 worth of group term life insurance.*
Liberty Mutual Insurance: City employees are eligible for discounted auto and home insurance.
EMPLOYMENT
Hours of Work: The normal work week is forty (40) hours, Monday through Friday. Customized work schedules may be available at the discretion of the position supervisor. Some positions require weekend, evening, shift or holiday work or overtime.
Career Opportunities: The City encourages career development for its employees and frequently seeks to promote qualified employees from within the City service.
For further information about the position announced on this bulletin, please contact humanresources@ci.tumwater.wa.us.
The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.
The City of Tumwater is an Equal Opportunity Employer (EOE) and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
The City of Tumwater is committed to wellness, safety, the environment and racial equity.
01
Describe a time when you had to analyze a complex business practice with conflicting or incomplete information. What approach did you take, and what were the results?
02
Describe a situation where you had to communicate complex technical information to a non-technical audience. How did you ensure clarity and understanding?
03
Have you attached a letter of interest and resume?
Required Question
Location : Tumwater, WA
Job Type: Full-time
Job Number: 2025-09
Department: Information Technology
Opening Date: 02/27/2025
Closing Date: 3/21/2025 5:00 PM Pacific
General Statement of Duties/Supervision
Tumwater is a vibrant community, rich in history, community, and opportunity.
Nestled into the base of Puget Sound, Tumwater is the southern gateway to the Seattle/Tacoma metropolitan area. It's just a little over an hour from the Pacific Ocean beaches, the Olympic Peninsula, and Mount Rainier with beautiful landscapes of prairie, river, estuary, and lush green trees. With its central location, Tumwater is a picturesque Northwest community with convenient access to arts, cultural and outdoor recreation.
Our vision is to create a future that is highly livable with diverse and engaged residents, a strong economy, and a healthy natural environment. Safe neighborhoods, quality schools, and a sense of community pride make Tumwater a great place to live, work, and play.
Opportunity: Under general supervision, performs analysis, consulting, design, development, project management, maintenance and/or support for major and minor information technology systems. Supports products, systems, software, multi-functional databases or database management systems that are critical and directly affect City operations, units, and departments.
*This job posting covers multiple vacancies. Please include a letter of interest and resume for consideration.*
Essential Job Duties
Selection Criteria
Qualifications: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirement listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills, and Abilities:
Minimum Qualifications:
A bachelor's degree in information technology or related field with two years of position related experience in computer software maintenance or database design, development, and maintenance OR;
Associate's degree in information technology or related field with four years of position related experience in computer software maintenance or database design, development, and maintenance OR;
Completion of an accredited two-year vocational training program in an information technology or related program with four years of position related experience in computer software maintenance or database design, development, and maintenance OR;
Six years of related job experience in computer software maintenance, troubleshooting/problem resolution or analyzing, designing, or programming computer systems applications or databases. Related experience in computer software maintenance, or troubleshooting/problem resolution experience
OR;
Any combination of related education and experience equals at least six years.
Preferred Qualifications:
- Experience with ERP and/or related software.
- SQL or other database query language experience.
- End-user training experience.
- Report writing experience.
- Project management experience.
- Microsoft 365 experience.
- Ability to learn and manage a wide range of business-related information technology systems.
Training/Licenses/Certifications: A Washington State Driver's License
Supplemental Information:
Contacts: Daily contact with employees of the city and other agencies linked to our computer systems who are having trouble with computer and/or software systems. The purpose of these contacts is to resolve problems, user training and/or information gathering and sharing. These contacts can be difficult as employees may express frustration with hardware, software, or peripheral problems. Contacts require an elevated level of tact to ensure a continued good working relationship. Frequent contact with vendors, and technicians regarding problem resolution, or hardware/software evaluation.
Supervision:Supervision received from the Information Technology Project Manager. Work is performed independently most of the time with accountability for results and guidance provided only for the most difficult or unusual problems. May lead project teams of peers based on software expertise and specialized knowledge.
Accountability: Responsible for providing judgment, advice, and recommendations that impact peers and employees at all levels of the organization. Responsible for coordination of the installation of new software releases that affect City services and operations.
Working Conditions: Busy office with regular interruptions. It has significant customer contact. Travels to all City work locations to complete assignments and projects. This position is eligible for a partial telework schedule and for a flexible schedule if business needs are met. In-person work is expected weekly and is subject to change weekly.
Physical Requirements: Work is often performed in an office setting.
Specific physical requirements and typical working conditions for this position are on file in the Administrative Services Department.
The City of Tumwater is an Equal Opportunity Employer (EOE) and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
The City of Tumwater is committed to wellness, safety, the environment and racial equity.
The following is an overview of the benefits available to the regular-status, non-represented employees of the City of Tumwater (benefits for part-time employees will be pro-rated):
Vacation: Regular full-time City employees earn 96 hours of paid annual leave during their first year of employment. This rate is increased to a maximum of 184 hours per year, depending upon length of service.
Sick Leave: Sick leave is accrued by regular full-time City employees at the rate of 8 hours per month. Sick leave may be used only to ensure an employee's health, and for absences caused by death or illness of a member of the employee's immediate family.
Holidays: Most City employees receive 12 paid holidays (at 8 hours each) annually, one of which is a floating holiday.
Retirement:Eligible City employees are mandatory members of the State of Washington Public Employees Retirement System (PERS\LEOFF). Both the City and the employee contribute to the system. The state retirement system provides retirement benefits and also benefits for people who are disabled. Employees leaving City service prior to retirement may withdraw their total contribution with interest.
Deferred Compensation and Roth IRA programs offered through Mission Square: Employees may directly reduce their taxable income and defer this taxation until retirement or withdrawal of funds by participating in a deferred compensation plan. Deferred compensation allows an employee to defer up to $23,500 of their gross annual salary (more if over age 50). The employee chooses how to invest their deferred salary.
Employees may put up to $7,000 (more if over age 50) in a Roth IRA (after-tax program).
The City also offers a 401(a) plan and will match employee contributions up to 5%.
Insurance Plans: Each full-time City employee will receive a contribution of $2,227.00 per month toward the purchase of medical, vision and dental insurance. (Amount is pro-rated for part-time employees.) This monthly amount pays approximately 85% of the costs of a family of four. Full family medical, dental and vision coverage requires an employee contribution toward the cost of premiums. Employee's whose insurance needs are less than the monthly $2,227.00 contribution can purchase get 60% of the left over contribution money as cash on their paycheck. Employees are required to have City medical insurance. The City also offers medical and dependent care flexible spending accounts, subject to eligibility requirements.
Health Reimbursement Arrangement (HRA): The City contributes a flat dollar amount per full-time employee to an HRA VEBA program for current and future health care out of pocket expenses. This monthly amount per full-time employee is $225.00.
Group Life Insurance: The City will purchase for each employee $50,000 worth of group term life insurance.*
Liberty Mutual Insurance: City employees are eligible for discounted auto and home insurance.
EMPLOYMENT
Hours of Work: The normal work week is forty (40) hours, Monday through Friday. Customized work schedules may be available at the discretion of the position supervisor. Some positions require weekend, evening, shift or holiday work or overtime.
Career Opportunities: The City encourages career development for its employees and frequently seeks to promote qualified employees from within the City service.
For further information about the position announced on this bulletin, please contact humanresources@ci.tumwater.wa.us.
The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.
The City of Tumwater is an Equal Opportunity Employer (EOE) and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
The City of Tumwater is committed to wellness, safety, the environment and racial equity.
01
Describe a time when you had to analyze a complex business practice with conflicting or incomplete information. What approach did you take, and what were the results?
02
Describe a situation where you had to communicate complex technical information to a non-technical audience. How did you ensure clarity and understanding?
03
Have you attached a letter of interest and resume?
- Yes
- No
Required Question