Human Services Specialist II-Program Manager
Apply NowCompany: Snohomish County, WA
Location: Everett, WA 98208
Description:
Salary : $86,372.16 - $105,028.56 Annually
Location : Everett, WA
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 2025-02369
Department: Human Services
Division: Human Services Long Term Care and Aging
Opening Date: 02/27/2025
Closing Date: 3/16/2025 11:59 PM Pacific
Description
Join our Human Services Long-Term Care & Aging Team!
Position:
Snohomish County Human Services is hiring two (2) qualified individuals to support Long-Term Care and Aging direct services programs and outreach efforts. One position will support the Medicaid Transformation Project (MTP), and one position will support the Care Transitions (CT) program.
In addition to program management responsibilities, both of these positions include case management work, including completing intake, assessment, goal setting/care planning, coordination of services and referrals, and providing excellent client-centered customer service.
About you:
Ideal candidate for these positions:
About Human Services:
The mission of the Human Services Department is to help all persons meet their basic needs and develop their potential by providing timely, effective human services and building community.
The Human Services Department includes 300 diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County.
Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.
Please reach out to Joeann Turck at with any questions regarding this job posting.
BASIC FUNCTION
To perform responsible professional work in the planning, development, coordination, implementation and evaluation of human services programs either through direct services or by sub contractual arrangements.
Job Duties
STATEMENT OF ESSENTIAL JOB DUTIES
Coordinates assigned program planning and development activities of complex programs with supervisors, administrators, other department staff, other county departments, other government agencies, private service organizations, citizen groups, and other organizations as necessary. Develops and conducts needs assessments and prepares comprehensive program plans, goals, and objectives, program budgets and contract documents for human services programs as assigned. Coordinates the data collection and reporting requirements for, assigned programs, including the organization and computerization of such reports; prepares analysis of data. Develops and negotiates contracts and service agreements with program subcontractors; monitors contract compliance and reviews and evaluates subcontractor performance for quality assurance and prepares monitoring reports and corrective action plans. Participates in the development of programmatic budgets within areas of assigned responsibility; participates in negotiation and execution of contracts with federal, state and other funding sources; provides ongoing monitoring of internal program budget(s); makes recommendations for modifications as necessary. Provides a variety of information and technical assistance to program subcontractor and potential subcontractors as necessary. Researches and prepares applications to obtain funding for various projects, studies or programs as assigned. Provides staffing for advisory boards and committees; provides group facilitation for community groups and committees to accomplish program goals. Keeps informed of and provides interpretation of federal, state and local regulations and guidelines relating to assigned program areas. Provides community leadership and mobilization for assigned areas; provides community education and training including coordination of community events. Facilitates funding application processes, including request for proposals. Works in a cross disciplinary and interdepartmental manner to best meet the needs of the department's clientele.
STATEMENT OF OTHER JOB DUTIES
Oversees activities of student interns and volunteers as assigned. Performs related duties as required.
WHEN ASSIGNED TO DIVISION OF HOUSING & COMMUNITY SERVICES
Be familiar with affordable housing activities including preparing down-line capital contracts and be knowledgeable of mortgages, subordination agreements, title insurance and other real estate documents. May work with escrow agencies and attend property closings, record required security documents, evaluate and take necessary action to protect the county's interest in the event of property foreclosures or agency bankruptcy. Inspect multi-family housing units for health, safety and code violations, monitor projects to ensure that the intended use of the property has been maintained for the required term of the contracts, ensures compliance with fair housing, tenant income requirements, and other regulations, writes inspection reports and notifies property managers and agencies of violations with required work orders and perform follow-up monitoring activities.
Minimum Qualifications
A Bachelor's degree in business or public administration, one of the social sciences or other field directly related to human services; PLUS, two (2) years progressively responsible experience in human services program planning, grant preparation and management or in a closely related field; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities. Must pass job related tests.
SPECIAL REQUIREMENTS
A valid Washington State Driver's License, unrestricted except as to vision, is required prior to appointment.
Additional Information
KNOWLEDGE AND ABILITIES
Knowledge of:
Ability to:
SUPERVISION
This position receives direction from a programmatic supervisor, division administrator or the Director of Human Services, as assigned. The work is performed with limited supervision and is reviewed through meetings, reports and results obtained.
WORKING CONDITIONS
The work is performed in the usual office environment with trips to locations throughout the county to attend community meetings and coordinate program activities. The employee is required to work evenings, weekends and holidays as necessary.
The work may also involve site visits to client residences and as required, inspection of work performed at client homes including crawl spaces and attics.
Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.
Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.
Visit to learn more about the following benefits.
County Benefits
01
Following are a series of supplemental questions to assess your job-related experience and qualifications. Please note that as part pf the screening process your responses will be reviewed in conjunction with your general on-line application. The employment history and education detailed in your general on-line application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review selection process. A resume must be submitted, but it will not substitute for the general on-line application or supplemental questions; responses such as "see resume" or "see application" will not be considered. Do you agree to answer each question truthfully and that your responses can be supported by your general on-line application work history and by your references?
02
Do you possess or can you obtain prior to employment, a Washington State Driver's License, unrestricted except as to vision?
03
What level of college education have you completed?
04
What area of study was your degree in?
05
If you selected "other field directly related to human services" please indicate what field. If you did not select "other field directly to Human Services" enter N/A.
06
How many years of progressively responsible experience do you have in human services program planning, or in a closely related field?
07
How many years of experience do you have interpreting federal, state, and/or local regulations and guidelines?
08
Do you have experience writing program policies and procedures?
09
How many years of experience do you have working with multi-disciplinary human services teams, boards, and/or citizen groups?
10
Indicate your knowledge and experience in partnering with community organizations to provide home and community-based services to older adults and/or individuals with disabilities. Detail your experience and knowledge. A full response will include where you obtained the experience, how many years of experience you have, your role, and details regarding the partnering work performed.
11
What is your experience of working within a team structure to reach a common goal? Detail your experience. A full response will include where you obtained the experience, your role on the team, and details regarding the process and the outcome.
12
This position works with multiple direct services programs including the Medicaid Transformation Project, Family Caregiver Support Program, Kinship Caregiver Support Program, and Hospital Care Transitions. Please indicate your knowledge and experience with these programs.
13
What is your experience directly working with vulnerable adults to coordinate services, establish care plans, conduct assessments, and community resource navigation? Detail your experience and knowledge. A full response will include where you obtained the experience, how many years of experience you have, your role, and details regarding the direct services work performed.
Required Question
Location : Everett, WA
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 2025-02369
Department: Human Services
Division: Human Services Long Term Care and Aging
Opening Date: 02/27/2025
Closing Date: 3/16/2025 11:59 PM Pacific
Description
Join our Human Services Long-Term Care & Aging Team!
Position:
Snohomish County Human Services is hiring two (2) qualified individuals to support Long-Term Care and Aging direct services programs and outreach efforts. One position will support the Medicaid Transformation Project (MTP), and one position will support the Care Transitions (CT) program.
In addition to program management responsibilities, both of these positions include case management work, including completing intake, assessment, goal setting/care planning, coordination of services and referrals, and providing excellent client-centered customer service.
About you:
Ideal candidate for these positions:
- Has a passion for supporting older adults and their unpaid caregivers to set goals toward independent living in the community;
- Enjoys developing community partnerships and facilitating collaborative projects;
- Has case management experience and knowledge of community resources for seniors and individuals with disabilities;
- Has experience writing policies and procedures, program development, and evaluation; and
- Demonstrates a commitment to a person-centered mindset and approach.
About Human Services:
The mission of the Human Services Department is to help all persons meet their basic needs and develop their potential by providing timely, effective human services and building community.
The Human Services Department includes 300 diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County.
Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.
Please reach out to Joeann Turck at with any questions regarding this job posting.
BASIC FUNCTION
To perform responsible professional work in the planning, development, coordination, implementation and evaluation of human services programs either through direct services or by sub contractual arrangements.
Job Duties
STATEMENT OF ESSENTIAL JOB DUTIES
STATEMENT OF OTHER JOB DUTIES
WHEN ASSIGNED TO DIVISION OF HOUSING & COMMUNITY SERVICES
Minimum Qualifications
A Bachelor's degree in business or public administration, one of the social sciences or other field directly related to human services; PLUS, two (2) years progressively responsible experience in human services program planning, grant preparation and management or in a closely related field; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities. Must pass job related tests.
SPECIAL REQUIREMENTS
A valid Washington State Driver's License, unrestricted except as to vision, is required prior to appointment.
Additional Information
KNOWLEDGE AND ABILITIES
Knowledge of:
- human services and governmental agencies, programs and resources
- grant writing methods, principles and applications
- application of relevant federal, state and local laws, codes, rules, regulations and guidelines to human services programming and operations
- research principles and methods; the use of computer technology
- programmatic best practices
- specific populations served by human services programs
Ability to:
- develop human services programs, plans for services and operation
- establish and maintain effective working relationships with public, co-workers, governmental officials, citizen groups and advisory boards
- develop and maintain complete and accurate records
- analyze problems and prepare alternative strategies for solution
- gather, analyze and evaluate program, statistical and financial data
- perform data management requirements and updates on personal computer
- provide training to community groups and agencies as required
- communicate effectively orally and in writing
SUPERVISION
This position receives direction from a programmatic supervisor, division administrator or the Director of Human Services, as assigned. The work is performed with limited supervision and is reviewed through meetings, reports and results obtained.
WORKING CONDITIONS
The work is performed in the usual office environment with trips to locations throughout the county to attend community meetings and coordinate program activities. The employee is required to work evenings, weekends and holidays as necessary.
The work may also involve site visits to client residences and as required, inspection of work performed at client homes including crawl spaces and attics.
Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.
Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.
Visit to learn more about the following benefits.
County Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement
- Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
- Long Term Disability (LTD)
- Commuting Benefits
- Employee Assistance Program (EAP)
- Partners for Health Employee Wellness Program
- Leave & Holidays
- Deferred Compensation 457(b)
- Supplemental Group Term Life Insurance
- Additional Accidental Death and Dismemberment Insurance (AD&D)
- Flexible Spending Accounts (FSA)
- Supplemental Individual Insurance Policies
- Regular full-time employees: If you work 35 or more hours per week, you will pay these for medical insurance. The County pays the for vision, dental, and basic life insurance.
- Regular part-time employees: If you work between 20 and 34 hours per week, you will pay for medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.
01
Following are a series of supplemental questions to assess your job-related experience and qualifications. Please note that as part pf the screening process your responses will be reviewed in conjunction with your general on-line application. The employment history and education detailed in your general on-line application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review selection process. A resume must be submitted, but it will not substitute for the general on-line application or supplemental questions; responses such as "see resume" or "see application" will not be considered. Do you agree to answer each question truthfully and that your responses can be supported by your general on-line application work history and by your references?
- Yes
- No
02
Do you possess or can you obtain prior to employment, a Washington State Driver's License, unrestricted except as to vision?
- Yes
- No
03
What level of college education have you completed?
- Bachelor's degree or Higher
- Associate degree
- No degree
04
What area of study was your degree in?
- Business or Public Administration
- One of the Social Sciences
- Other field directly related to human services
- No degree
05
If you selected "other field directly related to human services" please indicate what field. If you did not select "other field directly to Human Services" enter N/A.
06
How many years of progressively responsible experience do you have in human services program planning, or in a closely related field?
- No experience to less than one year experience
- 1-2 years' experience
- 2-4 years' experience
- 4 or more years' experience
07
How many years of experience do you have interpreting federal, state, and/or local regulations and guidelines?
- No experience to less than one year experience
- One year to less than two years' experience
- Two or more years' experience
08
Do you have experience writing program policies and procedures?
- Yes
- No
09
How many years of experience do you have working with multi-disciplinary human services teams, boards, and/or citizen groups?
- No experience to less than one year experience
- One year to less than two years' experience
- Two years or more experience
10
Indicate your knowledge and experience in partnering with community organizations to provide home and community-based services to older adults and/or individuals with disabilities. Detail your experience and knowledge. A full response will include where you obtained the experience, how many years of experience you have, your role, and details regarding the partnering work performed.
11
What is your experience of working within a team structure to reach a common goal? Detail your experience. A full response will include where you obtained the experience, your role on the team, and details regarding the process and the outcome.
12
This position works with multiple direct services programs including the Medicaid Transformation Project, Family Caregiver Support Program, Kinship Caregiver Support Program, and Hospital Care Transitions. Please indicate your knowledge and experience with these programs.
13
What is your experience directly working with vulnerable adults to coordinate services, establish care plans, conduct assessments, and community resource navigation? Detail your experience and knowledge. A full response will include where you obtained the experience, how many years of experience you have, your role, and details regarding the direct services work performed.
Required Question